Reviews
Hey was so very proud that Anthony he kept trying different things to stay in our price range . We bought a brand new 2026 GMC Terrain . This is the 3rd Vehicle Anthony has sold us down through the years . The Staff friendly and our buddy Anthony got us a great deal through Gm Financing plus a 500 dollars used as part of the down payment , available to First Responders . Deputy Marshal HD Ainsworth Dist 1 and 2 Plain Dealing La
Hey was so very proud that Anthony he kept trying different things to stay in our price range . We bought a brand new 2026 GMC Terrain . This is the 3rd Vehicle Anthony has sold us down through the years . The Staff friendly and our buddy Anthony got us a great deal through Gm Financing plus a 500 dollars used as part of the down payment , available to First Responders . Deputy Marshal HD Ainsworth Dist 1 and 2 Plain Dealing La
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased a new GMC Denali 3.0 Duramax. Two months and 6,000 miles later the engine is defective. No ETA on a new engine - salesman says it could be 4 months. No option but to wait or trade it in and take a personal loss in depreciation. When a new vehicle fails catastrophic it should be a full refund or vehicle exchange for like kind, not trade it in for the dealer to make more money on my loss.
Purchased a new GMC Denali 3.0 Duramax. Two months and 6,000 miles later the engine is defective. No ETA on a new engine - salesman says it could be 4 months. No option but to wait or trade it in and take a personal loss in depreciation. When a new vehicle fails catastrophic it should be a full refund or vehicle exchange for like kind, not trade it in for the dealer to make more money on my loss.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (318) 703-4536. We look forward to hearing from you.
Service Dept sucks ! I had an appointment at 12:00 and 3hours later they have not even started on my car for a tail light second time it has gone out !) SALES DEPT ( JONATHAN) is awesome . No use for the service dept . I am not even sure they know what they are doing !! Posted 10/08/2025 😡
Service Dept sucks ! I had an appointment at 12:00 and 3hours later they have not even started on my car for a tail light second time it has gone out !) SALES DEPT ( JONATHAN) is awesome . No use for the service dept . I am not even sure they know what they are doing !! Posted 10/08/2025 😡
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, J. Jaudon, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
Service was very professional . The customer service team kept me informed about the situation. The wait time was about what I was expecting with the number of customers in line ahead of me.
Service was very professional . The customer service team kept me informed about the situation. The wait time was about what I was expecting with the number of customers in line ahead of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karl, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very accessible and good services. Friendly staff. Very clean service area and general area. Good job Thanks.
Very accessible and good services. Friendly staff. Very clean service area and general area. Good job Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I received excellent service for an oil change and tire rotation. I work less than 5 miles from the Shreveport location, but on my last oil change, I had to return to the dealership three times because of poor service and incomplete oil change. The Bossier GMC rebuilt my confidence in using their GMC Service Dept.
I received excellent service for an oil change and tire rotation. I work less than 5 miles from the Shreveport location, but on my last oil change, I had to return to the dealership three times because of poor service and incomplete oil change. The Bossier GMC rebuilt my confidence in using their GMC Service Dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beverly, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
The service has always been top-notch. The employees are very professional. However, the dealership has decided not to honor GM prepaid maintenance plans so I can no longer take my vehicle there for service.
The service has always been top-notch. The employees are very professional. However, the dealership has decided not to honor GM prepaid maintenance plans so I can no longer take my vehicle there for service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (318) 703-4536 when you have a chance. Thank you, and we look forward to hearing from you.
The service has always been top-notch. The employees are very professional. However, the dealership has decided not to honor GM prepaid maintenance plans so I can no longer take my vehicle there for service.
The service has always been top-notch. The employees are very professional. However, the dealership has decided not to honor GM prepaid maintenance plans so I can no longer take my vehicle there for service.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I called ask about the price, they gave it to me. I went to look at the truck it was in the front running I test drove it I said it was a deal. They carried it to have it cleaned up while I signed the paperwork. I was completely satisfied with the way I was treated and taken care of.👍🏻
I called ask about the price, they gave it to me. I went to look at the truck it was in the front running I test drove it I said it was a deal. They carried it to have it cleaned up while I signed the paperwork. I was completely satisfied with the way I was treated and taken care of.👍🏻
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service DEPT, need to Inspect Vehicle to make sure All work done is CORRECTLY /CLEAN, BEFORE CONTACT THE CUSTOMER, IF THAT VEHICLE CLEAN MY SURE IT COME BACK CLEAN, THEY WAS A VERY BAD EXPERIMENT FOR ME, THIS WAS FAR THE WORST ONE. I WAS PATIENT DOING THIS WHOLE ORDEAL, I THINK IT SHOULD HAVE a BETTER COMPENSATION, for my Headache and Missing My Trip out of Town, I had to go the Next day. 4 Hours from 8am to 12 Noon for a Minor Service. That's Not Good.
Service DEPT, need to Inspect Vehicle to make sure All work done is CORRECTLY /CLEAN, BEFORE CONTACT THE CUSTOMER, IF THAT VEHICLE CLEAN MY SURE IT COME BACK CLEAN, THEY WAS A VERY BAD EXPERIMENT FOR ME, THIS WAS FAR THE WORST ONE. I WAS PATIENT DOING THIS WHOLE ORDEAL, I THINK IT SHOULD HAVE a BETTER COMPENSATION, for my Headache and Missing My Trip out of Town, I had to go the Next day. 4 Hours from 8am to 12 Noon for a Minor Service. That's Not Good.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair