Skip to main content

Cross Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours:
View all hours
Sales
Monday 9:30am–5:30pm
Tuesday 9:30am–5:30pm
Wednesday 9:30pm–5:30pm
Thursday 9:30pm–5:30pm
Friday 9:30pm–5:30pm
Saturday Closed
Sunday Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

BUYER BEWARE!!!! I HIGHLY SUGGEST ANYONE ELSE WITH ISSUES TO FILE WITH THE AG'S OFFICE ONLINE, it only takes a few minutes to fill out the form! thats what they're here for! Just in case they suddenly forget they sold us this 2016 VW GTI on 6/3/26 If I could give ZERO stars, thats what they deserve! Within 2 weeks of buying this VW, it was in the shop for a leaking coolant issue. Within 1 month it's sitting at Carrollton VW finding out the REAL issues.... they asked me if I "could just return the car to the dealership, because of the MAJOR transmission problems", on top of the coolant issue Cross was supposed to repaired and did not. AS OF 8/11/26 to add the $4006.12 estimate for the bad transmission and org part they claimed to fix

BUYER BEWARE!!!! I HIGHLY SUGGEST ANYONE ELSE WITH ISSUES TO FILE WITH THE AG'S OFFICE ONLINE, it only takes a few minutes to fill out the form! thats what they're here for! Just in case they suddenly forget they sold us this 2016 VW GTI on 6/3/26 If I could give ZERO stars, thats what they deserve! Within 2 weeks of buying this VW, it was in the shop for a leaking coolant issue. Within 1 month it's sitting at Carrollton VW finding out the REAL issues.... they asked me if I "could just return the car to the dealership, because of the MAJOR transmission problems", on top of the coolant issue Cross was supposed to repaired and did not. AS OF 8/11/26 to add the $4006.12 estimate for the bad transmission and org part they claimed to fix

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Nothin but problems with the vehicle I've purchased. Been to dealer 4 times to fix problems. Now it won't crank. Haven't even had it 2 months

Nothin but problems with the vehicle I've purchased. Been to dealer 4 times to fix problems. Now it won't crank. Haven't even had it 2 months

Rating breakdown (out of 5):
Customer service
1.0
Buying process
5.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

These guys did a great job in my car buying experience. That had what I was looking for at a fair price and the price didn't change when I got to the dealership. I highly recommend Cross Autos.

These guys did a great job in my car buying experience. That had what I was looking for at a fair price and the price didn't change when I got to the dealership. I highly recommend Cross Autos.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Sent my mom up to Cross because I heard they had some good prices and great cars. She bought a 2006 Impala - loves it! Thanks guys.

Sent my mom up to Cross because I heard they had some good prices and great cars. She bought a 2006 Impala - loves it! Thanks guys.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I liked these guys. I went for a great buy and got one. They were true to what they said online unlike some others I've visited.

I liked these guys. I went for a great buy and got one. They were true to what they said online unlike some others I've visited.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

These guys were very helpful when I was shopping. No pressure, just helped me get a good price on a car I liked.

These guys were very helpful when I was shopping. No pressure, just helped me get a good price on a car I liked.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

After looking around for several weeks, we found a truck on cars.com that led us to these guys. Was pleasantly surprised - the truck we bought was low miles and in really good condition for the age and it was priced well. Overall very happy.

After looking around for several weeks, we found a truck on cars.com that led us to these guys. Was pleasantly surprised - the truck we bought was low miles and in really good condition for the age and it was priced well. Overall very happy.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

HAVE SOME VERY NICE INVENTORY FOR THE MONEY...THESE GUYS GOT ME DONE WHEN I DIDN'T THINK IT WAS POSSIBLE WITHOUT GOING TO THE DREADED BUY HERE PAY HERE DEALER - YUCK!

HAVE SOME VERY NICE INVENTORY FOR THE MONEY...THESE GUYS GOT ME DONE WHEN I DIDN'T THINK IT WAS POSSIBLE WITHOUT GOING TO THE DREADED BUY HERE PAY HERE DEALER - YUCK!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 8 reviews