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Herlong Ford

(1,165 reviews)
Visit Herlong Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (803) 262-4105 (803) 262-4105
Used (803) 262-4108 (803) 262-4108
Service (803) 262-4106 (803) 262-4106

Inventory

See all 259 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2011.
Since 1933 Herlong has committed to revolutionizing and legitimizing the new and pre-owned car business guided by the principles of trust and open information exchange. Our goal is to provide a truly unique and satisfying automotive purchase experience for every guest in every way.
Serving the CSRA and surrounding area since 1933

Service center

Phone number (803) 262-4106

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herlong Ford from DealerRater.

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Friendly courteous attentive and a pleasure to deal with. I will recommend other and will be back for another one when I’m ready. Thank you

Friendly courteous attentive and a pleasure to deal with. I will recommend other and will be back for another one when I’m ready. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Kim made our experience smooth and easy. We appreciate her attention to detail and helping us with the vehicle we needed. City of New Ellenton

Kim made our experience smooth and easy. We appreciate her attention to detail and helping us with the vehicle we needed. City of New Ellenton

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Had a great experience at Herlong Ford. Libby was super sweet and made the entire process smooth. I definitely recommend checking them out for a friendly dealership.

Had a great experience at Herlong Ford. Libby was super sweet and made the entire process smooth. I definitely recommend checking them out for a friendly dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jackie Mack was the best sales consultant that we have ever worked with due to her knowledge, confidence and respect showed during the Bronco purchase! The dealership in its entirety was pleasant, cordial and knowledgeable - not pushy! Thanks Herlong Ford!

Jackie Mack was the best sales consultant that we have ever worked with due to her knowledge, confidence and respect showed during the Bronco purchase! The dealership in its entirety was pleasant, cordial and knowledgeable - not pushy! Thanks Herlong Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Consumer response

Thanks!

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I was very surprised how everyone i encountered was willing to help. Anna was my sales person she was very friendly, helpful, knowledgeable and attentive. She took care of my needs in regards to the purchase of the car and other necessities like car insurance, she did it all with a warm smile. I ran into a glitch with my purchased and they when I feel above and beyond. Walked away with a very nice purchased and a wonderful experience. I liked the location it was easy to find and surrounded by a small community. The interior was very pleasant and relaxed. Thank you

I was very surprised how everyone i encountered was willing to help. Anna was my sales person she was very friendly, helpful, knowledgeable and attentive. She took care of my needs in regards to the purchase of the car and other necessities like car insurance, she did it all with a warm smile. I ran into a glitch with my purchased and they when I feel above and beyond. Walked away with a very nice purchased and a wonderful experience. I liked the location it was easy to find and surrounded by a small community. The interior was very pleasant and relaxed. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Carmen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Friendly staff. No pressure and they give an upfront, out the door price with no dealer add one or hidden costs. We will continue to use them for our vehicle purchases.

Friendly staff. No pressure and they give an upfront, out the door price with no dealer add one or hidden costs. We will continue to use them for our vehicle purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Been looking at the Bronco’s lately and earlier this week I found out about the RAPTOR SERIES. OH BOY THE SEARCH WAS ON. Internet surfing I found several at Herlong in Edgefield so I paid a visit today and purchased one, absolutely a pleasant experience with Jackie, very nice clean dealership big selection they did not disappoint. .

Been looking at the Bronco’s lately and earlier this week I found out about the RAPTOR SERIES. OH BOY THE SEARCH WAS ON. Internet surfing I found several at Herlong in Edgefield so I paid a visit today and purchased one, absolutely a pleasant experience with Jackie, very nice clean dealership big selection they did not disappoint. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Best dealer onsite experience I’ve ever had. Ana was great to work with. She was detail oriented and prompt. I’ll buy here again.

Best dealer onsite experience I’ve ever had. Ana was great to work with. She was detail oriented and prompt. I’ll buy here again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Chad, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

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The entire experience was good. Ana was very helpful and personable. Her demeanor and personality made what could be a stressful situation very relaxed. She was happy to answer any questions and offered her assistance in any way that was needed. Cindy made the part I hate most (paperwork) so easy. She was very organized and walked me through everything. Definitely a place I would recommend.

The entire experience was good. Ana was very helpful and personable. Her demeanor and personality made what could be a stressful situation very relaxed. She was happy to answer any questions and offered her assistance in any way that was needed. Cindy made the part I hate most (paperwork) so easy. She was very organized and walked me through everything. Definitely a place I would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Ms Kim Herring made the purchase of my new Lariat painless. and was able to explained and show me all the uses of this great F 150.

Ms Kim Herring made the purchase of my new Lariat painless. and was able to explained and show me all the uses of this great F 150.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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