Herlong Ford

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4.5
(1,069 reviews)
Visit Herlong Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (803) 262-4105 (803) 262-4105
Used (803) 262-4108 (803) 262-4108
Service (803) 262-4106 (803) 262-4106

Inventory

See all 240 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2011.
Since 1933 Herlong has committed to revolutionizing and legitimizing the new and pre-owned car business guided by the principles of trust and open information exchange. Our goal is to provide a truly unique and satisfying automotive purchase experience for every guest in every way. WE HAVE NO HIDDEN DOC OR PREP FEES!!
Serving the CSRA and surrounding area since 1933

Service center

Phone number (803) 262-4106

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.5
(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herlong Ford from DealerRater.

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5.0

Second purchase in a month.

Second purchase in a month. Two milestones--went all EV-and both from same dealer largely as a result of Kim and Wes

5.0

Second purchase in a month.

Second purchase in a month. Two milestones--went all EV-and both from same dealer largely as a result of Kim and Wes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Awesome local dealership, with amazing staff!

Awesome local dealership, with amazing staff! Highly recommend. Shelby was our sales agent and was very professional. Deal was over and we were out the door HAPPY.

5.0

Awesome local dealership, with amazing staff!

Awesome local dealership, with amazing staff! Highly recommend. Shelby was our sales agent and was very professional. Deal was over and we were out the door HAPPY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great dealership

Awesome local dealership, with amazing staff! Highly recommend. Shelby was our sales agent and was very professional. Deal was over and we were out the door HAPPY.

5.0

Great dealership

Awesome local dealership, with amazing staff! Highly recommend. Shelby was our sales agent and was very professional. Deal was over and we were out the door HAPPY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for your business! Take care!

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5.0

Short drive to experience excellent service.

Short drive to experience excellent service. No additional dealer markup. No documentation fees. No games. Full transparency and in writing (offers) on a form vice legal note pad. Car price reached first then trade on. Super experience. Kim Herring and Wes Herlong were outstanding.

5.0

Short drive to experience excellent service.

Short drive to experience excellent service. No additional dealer markup. No documentation fees. No games. Full transparency and in writing (offers) on a form vice legal note pad. Car price reached first then trade on. Super experience. Kim Herring and Wes Herlong were outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Drove 45 miles to look at a used truck.

Drove 45 miles to look at a used truck. The truck was in excellent condition. I was paying in cash. I was, of course, offered and extended warranty but, unlike most dealers, when I said I didn't want it, they didn't push it. They had the KBB profile on the truck available. The process was very smooth and they were all very friendly and not pushy. The process was very smooth and I believe I got a good deal while they made a reasonable profit. I would shop there again if I need another used or new vehicle.

5.0

Drove 45 miles to look at a used truck.

Drove 45 miles to look at a used truck. The truck was in excellent condition. I was paying in cash. I was, of course, offered and extended warranty but, unlike most dealers, when I said I didn't want it, they didn't push it. They had the KBB profile on the truck available. The process was very smooth and they were all very friendly and not pushy. The process was very smooth and I believe I got a good deal while they made a reasonable profit. I would shop there again if I need another used or new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Wes made this easy and quick.

Wes made this easy and quick. I didn’t even have to go to the dealership. Always get great service from Herlong Ford!

5.0

Wes made this easy and quick.

Wes made this easy and quick. I didn’t even have to go to the dealership. Always get great service from Herlong Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
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5.0

Very friendly and helpful to get me the truck I wanted.

Very friendly and helpful to get me the truck I wanted. Would definitely buy from them again.

5.0

Very friendly and helpful to get me the truck I wanted.

Very friendly and helpful to get me the truck I wanted. Would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Best experience we have ever had with a dealership.

Best experience we have ever had with a dealership. Eli was at top of his game answering questions in such a knowledgeable and professional way.

5.0

Best experience we have ever had with a dealership.

Best experience we have ever had with a dealership. Eli was at top of his game answering questions in such a knowledgeable and professional way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

honest.

honest. no fees. no hassle. great experience. delivered with no charge. eli, credit rep and customer service rep all solid. thanks herlong ford

5.0

honest.

honest. no fees. no hassle. great experience. delivered with no charge. eli, credit rep and customer service rep all solid. thanks herlong ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
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5.0

I think they did a great job, and Kim answered all the

I think they did a great job, and Kim answered all the questions I had!

5.0

I think they did a great job, and Kim answered all the

I think they did a great job, and Kim answered all the questions I had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

a good place to trade!

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