Skip to main content

Herlong Ford

(1,156 reviews)
Visit Herlong Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (803) 262-4105 (803) 262-4105
Used (803) 262-4108 (803) 262-4108
Service (803) 262-4106 (803) 262-4106

Reviews

(1,156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herlong Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Ms Kim Herring made the purchase of my new Lariat

Ms Kim Herring made the purchase of my new Lariat painless. and was able to explained and show me all the uses of this great F 150.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ana and the team at Herlong Ford made our buying

Ana and the team at Herlong Ford made our buying experience easy and pressure free. Everyone was friendly and asked us repeatedly if we needed anything while we went through their efficient buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ron, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

My father bought every car he has own since 1967 from

My father bought every car he has own since 1967 from what was Yonce Ford therefore always a trusted dealership. Hopefully the tradition continues since it was bought out by Herlong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would like to THANK Herlong Ford and Kim for having the

I would like to THANK Herlong Ford and Kim for having the most pleasurable experience of trading my upside down Volvo in. This dealership worked with me when most dealerships were very quick to tell me that there was nothing they could do for me. Kim was honest and trustworthy from the beginning to the end! Meryl in financing was wonderful and shopped for the best lender with my credit. Iv always gone to the bank and taken the dealership the check but I trusted Meryl to shop for me and that says a lot! I also want to thank Derek for delivering my car to me…2 1/2 hours away! People…this dealership went above and beyond and I can’t thank them enough for their outstanding service; I’ll buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DOESNT DISCLOSE THAT THERE ARE SEVERAL WARRANTY LEVELS!

DOESNT DISCLOSE THAT THERE ARE SEVERAL WARRANTY LEVELS!!! I purchased a 2016 Chevy Colorado in December of 2024. At the time I purchased it was not disclosed to me that there were levels of warranty. I've had to pay for an EVAP leak, a New Battery, and now I can't control my settings on the touchsceen. I even spoke with the Warranty people myself who stated it was not covered due to me not purchasing the highest warranty. I spoke with the general manager, Jim Foley who stated that I knew and"My finance people are hungry and would have told you." After trying to work something out. I was rudely told by said manager, "I think you need to leave now." DO NOT BUY FROM THEM!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership did not quit until they found the perfect

This dealership did not quit until they found the perfect work truck for my business with all the options I was looking for even though i had given up. The entire staff did a great job. I easily give them 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I gave them a five star review they were patient and

I gave them a five star review they were patient and responsive. I recommend this establishment when you want to buy a car. They are true professionals in every aspect of automobile sales and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Paul, we are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Kim and her staff at Herlong in Edgefield, SC did a great

Kim and her staff at Herlong in Edgefield, SC did a great job finding the right truck for me which was very beneficial for my business. When I didn't think it was going to happen she found a way to get me into the perfect truck for my business. I highly recommend you contact her for any vehicle needs you may have. Sincerely, Kevin Kight Kight Excavation & Tree Services LLC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

Richard was very knowledgeable of all the truck models

Richard was very knowledgeable of all the truck models and was professional to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Really speedy service , good polite customer service reps

Really speedy service , good polite customer service reps . Good inventory of new cars. Clean facility and flexible delivery and drop off possibilities. Would buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Lewis, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!