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Herlong Ford

(1,157 reviews)
Visit Herlong Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (803) 262-4105 (803) 262-4105
Used (803) 262-4108 (803) 262-4108
Service (803) 262-4106 (803) 262-4106

Reviews

(1,157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herlong Ford from DealerRater.

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Best dealership experience

Everyone at Herlong Ford is great. All super nice, not pushy and genuinely want to help the customer. Torrid was great to work with and went above and beyond to find me the truck I wanted. I would recommend them to anyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Herlong fords

First time bringing a car there. Staff I ran into were very friendly. Only needed to bring it in for a recall but got an oil change too. I love the printout I got in the end to show me how my car looks mechanically looks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! We're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

EXCELLENT DEALERSHIP

I am from Maryland and found a car I wanted at Herlong Ford. The sales staff did an outstanding job in every way to make this purchase happen. They even picked me up from the airport and took good care of me. Very professional staff and great service. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 F-150 Crew Cab 4x4

Everything was very good .Price was better than other dealers in my area.Service Department is great.No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Herlong Ford in Edgefield, SC

Herlong Ford, Sales & Servicing, are the most efficient and friendly dealerships that we have ever encountered. We have nothing but praise for the Sales Department and the Service Department there---5 Stars...again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Staff

I can honestly say that Herlong made the car buying experience very pleasant with a professional, non-pushy staff. The salesman could not have been more accommodating and the closure process was equally pleasant. I am not from this area but will recommend Herlong to my friends everywhere...It's worth the drive! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Everyone was friendly and helpful. I would highly recommend this dealership to others. I had previously been to 2 other dealerships prior to my purchase at Herlong and they were by far the best to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Our entire experience at Herlong Ford was nothing short of excellence. Everyone we came in contact with was very friendly, even those we weren't actually dealing with. They all made us feel right at home. They didn't have the exact vehicle we wanted but they were able to locate the one we wanted. We definitely recommend Herlong Ford for your next purchase and will return there for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honesty

Polite,no pressure, no haggling,best price up front verified by my bank ,great experience it was worth the drive,felt like i buying a truck from a freind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly Service

Service and staff members are friendly and courteous every time that I have my F150 platinum serviced. They work with my work schedule and I trust them with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.