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City Auto

(216 reviews)
(615) 209-9875 (615) 209-9875

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City Auto from DealerRater.

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Kiwi was the most honest and easy salesman I have ever dealt with will deal with him again he made it very easy for me .

Kiwi was the most honest and easy salesman I have ever dealt with will deal with him again he made it very easy for me .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jason, we're happy to hear Kiwi provided such an honest and easy experience! Thank you for choosing City Auto Group - Murfreesboro. We look forward to working with you again!

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Excellent service and very patient and friendly staff from the sales department to the finance department.This is my first Mitsubishi! Thanks Ron

Excellent service and very patient and friendly staff from the sales department to the finance department.This is my first Mitsubishi! Thanks Ron

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kim, congratulations on your first Mitsubishi! We are so happy our team made this process smooth and stress-free. Thank you for choosing City Auto Group - Murfreesboro and for sharing your experience with Ron!

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I have gotten two cars from city auto. It has been nothing but a great experience. Kris, Greg, and Jackson, were all great to work with. I love my jeep so much. Thanks guys! They’re professional, nice, informative, and all around the best car lot.

I have gotten two cars from city auto. It has been nothing but a great experience. Kris, Greg, and Jackson, were all great to work with. I love my jeep so much. Thanks guys! They’re professional, nice, informative, and all around the best car lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kayla, hearing you’ve had nothing but great experiences with our team makes our day! We're thrilled you're enjoying your Jeep, and we look forward to welcoming you back to City Auto Group - Murfreesboro in the future!

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Ron was super helpful, polite, and easy to work with, not pushy at all. My finance options we present up front again without pressure. Thanks to everyone at CityAuto for a great experience!

Ron was super helpful, polite, and easy to work with, not pushy at all. My finance options we present up front again without pressure. Thanks to everyone at CityAuto for a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

J.S, Thank you for choosing City Auto Group - Murfreesboro. We are pleased to hear that Ron and the team made the process smooth and pressure-free!

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My names Carson and I recently bought a car through Mr. Calvin. Very straightforward and upbeat guy. He made my first time car shopping wonderful.

My names Carson and I recently bought a car through Mr. Calvin. Very straightforward and upbeat guy. He made my first time car shopping wonderful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carson, thank you for choosing City Auto Group - Murfreesboro and for sharing your positive experience with Calvin! It means a lot to know he made your first car-buying experience a memorable one. Safe travels in your new ride!

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Absolutely top notch! Such a great team and great experience. It was amazing having the financial documents ready the very second we walked through the door to do the paperwork.

Absolutely top notch! Such a great team and great experience. It was amazing having the financial documents ready the very second we walked through the door to do the paperwork.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, we are so so pleased to hear you are satisfied with your experience at City Auto Group - Murfreesboro! Thank you for sharing five stars!

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Worked with Ron Morris on buying a (new to us) wonderful used vehicle. If you’re wanting to buy something new or used, go see Ron! Great to work with and he is very helpful with everything. Overall, the dealership is clean, people are great and they have a great variety of vehicles to choose from!

Worked with Ron Morris on buying a (new to us) wonderful used vehicle. If you’re wanting to buy something new or used, go see Ron! Great to work with and he is very helpful with everything. Overall, the dealership is clean, people are great and they have a great variety of vehicles to choose from!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Barney, knowing you're driving a “new to you” ride from Ron Morris and the City Auto Group - Murfreesboro team puts a big smile on our faces! Safe travels, and we’re always here if you need anything!

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Bill and Justin took very good care of me and my daughter. We both traded our vehichles for nice upgrades. Bill was very sweet and helpful. He was very patient as we looked through inventory and road us around to check our choices. This was my 2nd time buying from them. I will definitely go back a 3rd time when I need another upgrade!

Bill and Justin took very good care of me and my daughter. We both traded our vehichles for nice upgrades. Bill was very sweet and helpful. He was very patient as we looked through inventory and road us around to check our choices. This was my 2nd time buying from them. I will definitely go back a 3rd time when I need another upgrade!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lori, we are grateful for your repeat business and this fantastic review! We're delighted that Bill and Justin take such good care of you and your daughter at City Auto Group - Murfreesboro. Enjoy your new rides!

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Nina was fantastic to deal with. Made the process extremely smooth and made sure I was taken care of. Great experience!!

Nina was fantastic to deal with. Made the process extremely smooth and made sure I was taken care of. Great experience!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike! We're glad to know Nina made the process smooth and enjoyable at City Auto Group - Murfreesboro. Safe driving in your new ride!

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Kris Kirby is the only reason I shop here best guy around I’ve bought two vehicles here now and my daughter bought one also now we have sent our friend there and she’s buying also keep up the good work and as long as Kris is there we will be back and be recommending him thanks again

Kris Kirby is the only reason I shop here best guy around I’ve bought two vehicles here now and my daughter bought one also now we have sent our friend there and she’s buying also keep up the good work and as long as Kris is there we will be back and be recommending him thanks again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeff, we couldn't be happier to hear that Kris Kirby has consistently provided a great experience. Thank you for your repeat business and for recommending him to others. We look forward to seeing you again at City Auto Group - Murfreesboro!

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