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Gettel Toyota of Lakewood

(4,465 reviews)
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(4,465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Toyota of Lakewood from DealerRater.

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Good place to make business.

Good place to make business. I've personally have gotten. 3 cars from this place alone and they have met my expectations every time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the four star review. Is there anything we could have done differently to deserve five stars? Ryan Fischer General Manager

Exceeded my expectations.

Exceeded my expectations. TY. It’s all about integrity at Gettel Lakewood Ranch Toyota. Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Sherry Eric and I really appreciate your support. Ryan Fischer General Manager

Will was is a great person to choose to help you get your

Will was is a great person to choose to help you get your next new car!! He takes his time, is caring and helps you get what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of William I am glad you liked working with him. I see you only gave us three stars, did something else happen? If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

Will was knowledgeable, helpful and easy going.

Will was knowledgeable, helpful and easy going. I felt no pressure at all. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Jeff. I am glad you enjoyed working with William. Congratulations on your new Toyota. Ryan Fischer General Manager

Approachable in way that inspired confidence in the

Approachable in way that inspired confidence in the dealership and the product. Wayne did the best with what given and sets an example for excellence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Justin. I am glad Wayne was so helpful. I hope you are enjoying your new Toyota. Ryan Fischer General manager

Consumer response

My new car is great!

Jim was very helpful and professional we appreciate his

Jim was very helpful and professional we appreciate his help and would refer others to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the five star review and your recommendation Katie Lynn. Congratulations on your new Toyota. Ryan Fischer General Manager

Kevin Ward was very helpful with all my questions!

Kevin Ward was very helpful with all my questions! Financing the Tacama went very smoothly. Thanks for a great transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Bret.Kevin and I really appreciate your support. Ryan Fischer General Manager

Jacob did a great job explaining my repair and Gettel did

Jacob did a great job explaining my repair and Gettel did fine job on the repair. They had to pull the dashboard out to fix the AC and I was concerned it would never go back but everything is fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Chuck. I am glad Jacob was so helpful and that our team took good care of you and your vehicle. Ryan Fischer General Manager

Brian was fantastic from start to finish!

Brian was fantastic from start to finish! I would highly recommend Brian to anyone looking for a patient, knowledgeable, all around wonderful salesman. He truly goes above and beyond for his clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review Samantha. I am glad you enjoyed working with Brian. I hope you are enjoying your Toyota. Ryan Fischer General Manager

Brando was awesome at greeting and answering any

Brando was awesome at greeting and answering any questions we had. He was so helpful and accurately answered our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review for Brando, Congratulations on your new vehicle. Ryan Fischer General Manager