Reviews
Write a reviewGreat service
The service staff's competence and friendly attitude the technicians were very thorough and discovered a different issue than initially suspected
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Friendly staff, speedy service, did not have to wait for a staff member, friendly on the phone as well, fast checking out
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent facilities and services
Everything else is excellent, except the one thing: the Blind Spot System is not fixed. I want to continue to like Hiland Toyota. I hope the problem will be fixed soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Light Bulb and More
I did get a light bulb changed. But because it was a headlight, part of the body had to be disassembled. This survey is more than 4 questions (what you said in your email message).
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gilly Iowa
Tried to negotiate with MM on line and was treated rudely. Know nothing about Hiland as I live 130 miles away but if you draw a man who's initials are MM good luck.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
Friendly, clean. Service staff answer all questions and never make you wait when you drive in. Waiting area clean service gets cars in & out quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
On scheduled time. Clean facilities great customer service and very friendly. The service manager welcomed you and was easy to speak the reason for your visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience. Work done quickly
Dropped the vehicle off and was greeted by a friendly staff member. The dealership was able to accommodate my schedule. The work was completed quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
friendly and efficent
quick,efficient and comfortable. great facility with a comfortable waiting area. Got in and out in a timely manner Very professional staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The break job and oil change was finished on time.
Won a free tank of gas. Thank you, Highland. The new front breaks are working well. The oil change was finished on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase