Reviews
Write a reviewGreat Buying Experience
The sales rep was extremely helpful and very quick to respond to all of my inquires. They had the vehicle ready and waiting just like I asked as I was coming from a long distance away with two children. We were in and out of the dealership in a very short amount of time.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yaris Passenger side Airbag Recall
We waited about a 40 minutes only to learn that our scheduled recall appointment had to be rescheduled because it involved much more time than the service technician had allowed. We are both retired and our time is our own so no problem. Two days later we were given a curtesy vehicle for the day and our passenger side airbag's recall was complete. Everything was explained and handled professionally. What is not to like?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent customer service,
very pleasant staff. excellent customer service skills. waiting area was neat and clean. I received smiles and hellos from everyone I crossed paths with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2017 RAV4 lease
Efficient process, reliable details and clean transaction. This is the third vehicle I have leased at Hiland and John Augustine has been my sales person each time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Highlander Purchase at Hiland Toyota
Our salesman, Gene Ward, does a terrific job. This is the 3rd car that we have purchased through him over the years. Also, it is obvious when coming in for normal service, etc. that everyone at Hiland is focused on the customer. Great Job!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
done in a timely manor. service was friendly and courteous. was done on a busy day near the holidays and was done when promised.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everytime I need my car taken care of, everyone works very hard and I am always pleased with the outcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
I like the service department, never have any problems with getting my car in, and they never over charge us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service advisor met me at the car before I even got out. Knew it was me and got me in & out quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The people are very friendly, the staff is knowledgeable and service was prompt. My car was washed and all checked out fine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
