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Parkway Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the second car we bought from parkway motors. The first car we bought from Parkway motors had no problems with the car. They were not high pressure sales and answered all our questions. Very honest and friendly people. The second car we bought from them had some problems with the engine. The car drove fine for about 15 days. It started with a small problem and ended with a total engine replacement. Mark and Karen didn’t even hesitate to get repairs done to the engine, that eventually ended up replacing the engine. I guess he probably ended up paying for repairs that were close to the value of the car. They didn’t ask for one penny for the repairs of the car. In today’s world you don’t see owners of a car lot stand 100 % behind there cars. Mark and Karen are friendly honest people that I will be definitely buying my used cars in the future. I highly recommend Parkway Motors for your future used car purchases. Bob B.

This is the second car we bought from parkway motors. The first car we bought from Parkway motors had no problems with the car. They were not high pressure sales and answered all our questions. Very honest and friendly people. The second car we bought from them had some problems with the engine. The car drove fine for about 15 days. It started with a small problem and ended with a total engine replacement. Mark and Karen didn’t even hesitate to get repairs done to the engine, that eventually ended up replacing the engine. I guess he probably ended up paying for repairs that were close to the value of the car. They didn’t ask for one penny for the repairs of the car. In today’s world you don’t see owners of a car lot stand 100 % behind there cars. Mark and Karen are friendly honest people that I will be definitely buying my used cars in the future. I highly recommend Parkway Motors for your future used car purchases. Bob B.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We've been watching a particular truck for a few months now. Each time the price changed I took a photo, so I have proof of price fluctuations. When visiting the dealer today we were told the price has never changed. Therefore, a known lie = no business from us. I'll be sure to let all my friends know not to go there.

We've been watching a particular truck for a few months now. Each time the price changed I took a photo, so I have proof of price fluctuations. When visiting the dealer today we were told the price has never changed. Therefore, a known lie = no business from us. I'll be sure to let all my friends know not to go there.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Purchased a 2007 Sport Trac from Parkway. We had all the fluids inspected and had to put a charge of freon in the A/C. That's it! Truck has worked great for us with zero complaints. Thank you to Bill and the young lady in the office. 5 stars for Parkway!

Purchased a 2007 Sport Trac from Parkway. We had all the fluids inspected and had to put a charge of freon in the A/C. That's it! Truck has worked great for us with zero complaints. Thank you to Bill and the young lady in the office. 5 stars for Parkway!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a mustang convertible from this lot 4 years ago. I had no problems with the car. I loved driving it and the payments were great. Karen is always honest and kind and i love working with her.

I bought a mustang convertible from this lot 4 years ago. I had no problems with the car. I loved driving it and the payments were great. Karen is always honest and kind and i love working with her.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sent my daughter to look at truck. Waste of time with brett. Didn't ask any questions just refused her. Didn't want to sell her the vehicle. Have bought before from them 9 cars. That is why i didn't hesitate to send my daughter there. Get rid id Brett might be back ro look again otherwise sounds like even a payday motor's might be nicer then him. Of incase you read this Brett you turned her down for a loan she had 18000 seeing in her pocket just wanted to see if you honest. Your a crook. Thank you

Sent my daughter to look at truck. Waste of time with brett. Didn't ask any questions just refused her. Didn't want to sell her the vehicle. Have bought before from them 9 cars. That is why i didn't hesitate to send my daughter there. Get rid id Brett might be back ro look again otherwise sounds like even a payday motor's might be nicer then him. Of incase you read this Brett you turned her down for a loan she had 18000 seeing in her pocket just wanted to see if you honest. Your a crook. Thank you

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Bought a 94 Dodge Dakota 4x4. Got a great deal and I,m super happy with it. Thank you Mark and your staff at PARKWAY MOTORS. Recommend this place to anyone.

Bought a 94 Dodge Dakota 4x4. Got a great deal and I,m super happy with it. Thank you Mark and your staff at PARKWAY MOTORS. Recommend this place to anyone.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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called and spoke with Brett. Told him i would be driving in from an hour and a half away to look at a specific truck. He said that was fine. I get there and one of the other salesman is put with the vehicle. They get back and brett proceeds to tell me that the other person liked the truck and that if their financing fell through then he would call me. I guess he must think i like driving an hour and a half one way just to have him tell me when i get there that what i said i was coming to look at isnt currently available.

called and spoke with Brett. Told him i would be driving in from an hour and a half away to look at a specific truck. He said that was fine. I get there and one of the other salesman is put with the vehicle. They get back and brett proceeds to tell me that the other person liked the truck and that if their financing fell through then he would call me. I guess he must think i like driving an hour and a half one way just to have him tell me when i get there that what i said i was coming to look at isnt currently available.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Drove 5 hours to find out the clown salesman flat out LIED about a bunch of body damage topped by not having the engine he claimed... avoid this scam based business at all cost

Drove 5 hours to find out the clown salesman flat out LIED about a bunch of body damage topped by not having the engine he claimed... avoid this scam based business at all cost

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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What a great experience!!!! We had a Sonata trade in that needed some repair. My husband and I had saved a certain amount of money to get a new vehicle. The Sonata was paid off and we could have put the money into it and had it fixed (it was a wonderful vehicle). We were just looking to get something that was easier to get into although not needed. We saw that they had a Chevy Equinox for sale. After checking it out we knew it would be a stretch to make it all work out. After talking we decided to give a try . SO THANKFUL that we decided to talk to them about a sale!!! They made it work out 🤗 This was probably a break even deal for them and they made it work. We are so very thankful and would highly recommend them for your used car salesmen!!!! AND STACY is the sweetest ♥️ Thank You again Parkway

What a great experience!!!! We had a Sonata trade in that needed some repair. My husband and I had saved a certain amount of money to get a new vehicle. The Sonata was paid off and we could have put the money into it and had it fixed (it was a wonderful vehicle). We were just looking to get something that was easier to get into although not needed. We saw that they had a Chevy Equinox for sale. After checking it out we knew it would be a stretch to make it all work out. After talking we decided to give a try . SO THANKFUL that we decided to talk to them about a sale!!! They made it work out 🤗 This was probably a break even deal for them and they made it work. We are so very thankful and would highly recommend them for your used car salesmen!!!! AND STACY is the sweetest ♥️ Thank You again Parkway

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a pontiac grand prix from Parkway Motors. I had the car 3 weeks and the engine blew a rod. I talked to the owner and he kept reminding me there were no guarantees on the car. I had it THREE WEEKS. I was accused of allowing a young adult male to drive my car and "hotrod" it because engines don't just blow. Well, that was why I was concerned I was on the highway when this happened to me. I am a 44yr old single female, there are no "young adult males" in my home or around me. My 66 year old father and stepmother are the only people at my home. This was all the money I had and this guy just kept informing me that there were no guarantees. I would never recommend buying a car from a place that would take your hard earned money and then not make good on their mistake. I am now out a car and money to purchase another vehicle. Thanks Parkway, you really made an impression on me.

I purchased a pontiac grand prix from Parkway Motors. I had the car 3 weeks and the engine blew a rod. I talked to the owner and he kept reminding me there were no guarantees on the car. I had it THREE WEEKS. I was accused of allowing a young adult male to drive my car and "hotrod" it because engines don't just blow. Well, that was why I was concerned I was on the highway when this happened to me. I am a 44yr old single female, there are no "young adult males" in my home or around me. My 66 year old father and stepmother are the only people at my home. This was all the money I had and this guy just kept informing me that there were no guarantees. I would never recommend buying a car from a place that would take your hard earned money and then not make good on their mistake. I am now out a car and money to purchase another vehicle. Thanks Parkway, you really made an impression on me.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heather I have read your review and I think it's a little harsh. It is normal for me to ask questions when we have a catastrophic failure like this. So with that being said I am extending an offer for you to trade out of the vehicle and choose something else we have. We will both determine the trade value of your car and apply that to the new vehicle, You will need to get your car to us. Call Mark at 217-753-2277 to make arrangements.

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