Parkway Motors

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 7, 2020

    Drove 5 hours to find out the clown salesman flat out LIED about a bunch of body damage topped by not having the engine he claimed... avoid this scam based... business at all cost

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 2, 2019

    What a great experience!!!! We had a Sonata trade in that needed some repair. My husband and I had saved a certain amount of money to get a new vehicle.... The Sonata was paid off and we could have put the money into it and had it fixed (it was a wonderful vehicle). We were just looking to get something that was easier to get into although not needed. We saw that they had a Chevy Equinox for sale. After checking it out we knew it would be a stretch to make it all work out. After talking we decided to give a try . SO THANKFUL that we decided to talk to them about a sale!!! They made it work out This was probably a break even deal for them and they made it work. We are so very thankful and would highly recommend them for your used car salesmen!!!! AND STACY is the sweetest ♥️ Thank You again Parkway

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 11, 2017

    Bought an SUV out of state and was overall satisfied with the process and vehicle description. Shannon did a great job and I'm really enjoying driving... my new used car! Would buy from again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 1, 2018

    I purchased a pontiac grand prix from Parkway Motors. I had the car 3 weeks and the engine blew a rod. I talked to the owner and he kept reminding me... there were no guarantees on the car. I had it THREE WEEKS. I was accused of allowing a young adult male to drive my car and "hotrod" it because engines don't just blow. Well, that was why I was concerned I was on the highway when this happened to me. I am a 44yr old single female, there are no "young adult males" in my home or around me. My 66 year old father and stepmother are the only people at my home. This was all the money I had and this guy just kept informing me that there were no guarantees. I would never recommend buying a car from a place that would take your hard earned money and then not make good on their mistake. I am now out a car and money to purchase another vehicle. Thanks Parkway, you really made an impression on me.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Heather I have read your review and I think it's a little harsh. It is normal for me to ask questions when we have a catastrophic failure like this. S...o with that being said I am extending an offer for you to trade out of the vehicle and choose something else we have. We will both determine the trade value of your car and apply that to the new vehicle, You will need to get your car to us. Call Mark at 217-753-2277 to make arrangements.

  • 5.0 out of 5
    December 21, 2017

    I bought a 2006 Chevy Silverado from this dealership and have been very pleased with the truck. They gave me a good deal on my trade and were able to find... a very reasonable loan with a good interest rate. They are family and locally owned which is awesome too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2016

    Great place to buy a vehicle! The staff is very friendly and knowledgeable and helped me walk through all the steps. I would fully recommend looking for... a vehicle here. Very happy and satisfied with my purchase of my Lincoln mkz! Thank you Parkway Motors Springfield IL!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    July 21, 2015

    I gave four stars even though I didn't buy a car from this dealership. I inquired about an older Toyota 4Runner with high mileage and got an immediate... response. They followed up with me a week or so later after not hearing back from me as well. If this dealer wasn't so far from me (an hour away) I would have went in to see the vehicle and there's a good chance I would have bought it. My wife wanted something newer so we ended up buying a new vehicle instead. I don't know anything about the dealer's facility, vehicles in stock or how their financing works but definitely got a good first impression from them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 7, 2014

    2008 Expedition I found the car we were looking for on Cars.com and contacted Todd at Parkway. He was very friendly and informative about the vehicle.... He sent a car fax report right away and even took more pictures to email out to me. We also estimated my trade in prior to arrival so we both had an idea of price. We drove out to Springfield and everything was exactly as we had spoke about on the phone. It was a very easy in and out with no troubles. I would buy here again and would recommend it to anyone looking at buying from a distance. Todd was awesome to work with!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2014

    I tried to contact the dealer about a car they had in stock, no one returned my request or called back...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 27, 2013

    returned my call by first business day and upon requesting a better rate, returned my call with a counter offer that day. Purchased a truck locally so... did not buy from this dealership. Excellent customer service from my perspective.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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