Parkway Motors

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
16 lifetime reviews.
  • 1.0 out of 5
    June 20, 2020

    Sent my daughter to look at truck. Waste of time with brett. Didn't ask any questions just refused her. Didn't want to sell her the vehicle. Have bought... before from them 9 cars. That is why i didn't hesitate to send my daughter there. Get rid id Brett might be back ro look again otherwise sounds like even a payday motor's might be nicer then him. Of incase you read this Brett you turned her down for a loan she had 18000 seeing in her pocket just wanted to see if you honest. Your a crook. Thank you

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 16, 2020

    Bought a 94 Dodge Dakota 4x4. Got a great deal and I,m super happy with it. Thank you Mark and your staff at PARKWAY MOTORS. Recommend this place to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 11, 2017

    Bought an SUV out of state and was overall satisfied with the process and vehicle description. Shannon did a great job and I'm really enjoying driving... my new used car! Would buy from again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 16, 2020

    called and spoke with Brett. Told him i would be driving in from an hour and a half away to look at a specific truck. He said that was fine. I get there... and one of the other salesman is put with the vehicle. They get back and brett proceeds to tell me that the other person liked the truck and that if their financing fell through then he would call me. I guess he must think i like driving an hour and a half one way just to have him tell me when i get there that what i said i was coming to look at isnt currently available.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    January 7, 2020

    Drove 5 hours to find out the clown salesman flat out LIED about a bunch of body damage topped by not having the engine he claimed... avoid this scam based... business at all cost

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2019

    What a great experience!!!! We had a Sonata trade in that needed some repair. My husband and I had saved a certain amount of money to get a new vehicle.... The Sonata was paid off and we could have put the money into it and had it fixed (it was a wonderful vehicle). We were just looking to get something that was easier to get into although not needed. We saw that they had a Chevy Equinox for sale. After checking it out we knew it would be a stretch to make it all work out. After talking we decided to give a try . SO THANKFUL that we decided to talk to them about a sale!!! They made it work out This was probably a break even deal for them and they made it work. We are so very thankful and would highly recommend them for your used car salesmen!!!! AND STACY is the sweetest ♥️ Thank You again Parkway

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 1, 2018

    I purchased a pontiac grand prix from Parkway Motors. I had the car 3 weeks and the engine blew a rod. I talked to the owner and he kept reminding me... there were no guarantees on the car. I had it THREE WEEKS. I was accused of allowing a young adult male to drive my car and "hotrod" it because engines don't just blow. Well, that was why I was concerned I was on the highway when this happened to me. I am a 44yr old single female, there are no "young adult males" in my home or around me. My 66 year old father and stepmother are the only people at my home. This was all the money I had and this guy just kept informing me that there were no guarantees. I would never recommend buying a car from a place that would take your hard earned money and then not make good on their mistake. I am now out a car and money to purchase another vehicle. Thanks Parkway, you really made an impression on me.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heather I have read your review and I think it's a little harsh. It is normal for me to ask questions when we have a catastrophic failure like this. S...o with that being said I am extending an offer for you to trade out of the vehicle and choose something else we have. We will both determine the trade value of your car and apply that to the new vehicle, You will need to get your car to us. Call Mark at 217-753-2277 to make arrangements.

  • 5.0 out of 5
    December 21, 2017

    I bought a 2006 Chevy Silverado from this dealership and have been very pleased with the truck. They gave me a good deal on my trade and were able to find... a very reasonable loan with a good interest rate. They are family and locally owned which is awesome too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2016

    Great place to buy a vehicle! The staff is very friendly and knowledgeable and helped me walk through all the steps. I would fully recommend looking for... a vehicle here. Very happy and satisfied with my purchase of my Lincoln mkz! Thank you Parkway Motors Springfield IL!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    July 21, 2015

    I gave four stars even though I didn't buy a car from this dealership. I inquired about an older Toyota 4Runner with high mileage and got an immediate... response. They followed up with me a week or so later after not hearing back from me as well. If this dealer wasn't so far from me (an hour away) I would have went in to see the vehicle and there's a good chance I would have bought it. My wife wanted something newer so we ended up buying a new vehicle instead. I don't know anything about the dealer's facility, vehicles in stock or how their financing works but definitely got a good first impression from them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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