Reviews
Great dealership, fantastic customer service, and sales
Great dealership, fantastic customer service, and sales were not pushy or high pressure. I enjoyed the experience so much I purchased two vehicles in five days.
Great dealership, fantastic customer service, and sales
Great dealership, fantastic customer service, and sales were not pushy or high pressure. I enjoyed the experience so much I purchased two vehicles in five days.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best Car buying experience that we have ever
This was the best Car buying experience that we have ever had. The dealership and our saleswoman Liz were extremely knowledgeable and welcoming. We were able to do much of the buying process over the phone. We were in and out of the dealership in less than two hours.
This was the best Car buying experience that we have ever
This was the best Car buying experience that we have ever had. The dealership and our saleswoman Liz were extremely knowledgeable and welcoming. We were able to do much of the buying process over the phone. We were in and out of the dealership in less than two hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Leonard! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had an excellent experience working with, our service
I had an excellent experience working with, our service advisor, Kevin at Mercedes-Benz of Naperville. His communication skills are outstanding, he kept me informed every step of the way and took the time to clearly explain what was needed and why. Kevin genuinely cares about his customers and it shows in the way he listens, follows up, and makes sure everything is handled properly. He is knowledgeable, professional, and clearly knows what he’s doing. Service like this builds trust and makes a big difference. I highly recommend asking for Kevin if you’re servicing your vehicle. Husam
I had an excellent experience working with, our service
I had an excellent experience working with, our service advisor, Kevin at Mercedes-Benz of Naperville. His communication skills are outstanding, he kept me informed every step of the way and took the time to clearly explain what was needed and why. Kevin genuinely cares about his customers and it shows in the way he listens, follows up, and makes sure everything is handled properly. He is knowledgeable, professional, and clearly knows what he’s doing. Service like this builds trust and makes a big difference. I highly recommend asking for Kevin if you’re servicing your vehicle. Husam
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My oil change was less expensive than my estimate that I
My oil change was less expensive than my estimate that I received when I arrived. Nick, my service advisor, did a great job and got me back on the road in less time than expected.
My oil change was less expensive than my estimate that I
My oil change was less expensive than my estimate that I received when I arrived. Nick, my service advisor, did a great job and got me back on the road in less time than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
We purchased our Range Rover at Mercedes Benz of
We purchased our Range Rover at Mercedes Benz of Naperville. It was a positive experience. Our salesman Serafin, was awesome. He made our buying experience great.
We purchased our Range Rover at Mercedes Benz of
We purchased our Range Rover at Mercedes Benz of Naperville. It was a positive experience. Our salesman Serafin, was awesome. He made our buying experience great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I enjoyed my buying experience at the dealership , sales
I enjoyed my buying experience at the dealership , sales team was great especially Jack. Vehicle features were great with clean condition , I was able to test drive and make a decision. My trade in value was great
I enjoyed my buying experience at the dealership , sales
I enjoyed my buying experience at the dealership , sales team was great especially Jack. Vehicle features were great with clean condition , I was able to test drive and make a decision. My trade in value was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
My experience was wonderful!
My experience was wonderful! My sales person Jack was excellent! He gave me everything I asked!
My experience was wonderful!
My experience was wonderful! My sales person Jack was excellent! He gave me everything I asked!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
My total experience was excellent at AutoNation!
My total experience was excellent at AutoNation! I really enjoyed working with Liz. She was an absolute professional, and I felt like I got high Touch service through the process.!
My total experience was excellent at AutoNation!
My total experience was excellent at AutoNation! I really enjoyed working with Liz. She was an absolute professional, and I felt like I got high Touch service through the process.!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jen, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! If you ever need help, just give us a call. Happy motoring!
This is one of the best Mercedes dealerships if not the
This is one of the best Mercedes dealerships if not the best in the Midwest region. They ALWAYS do a professional job and take good care of me
This is one of the best Mercedes dealerships if not the
This is one of the best Mercedes dealerships if not the best in the Midwest region. They ALWAYS do a professional job and take good care of me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I absolutely love my brand new E350!
I absolutely love my brand new E350!!! The dealership was excellent. I felt like I had a trusted advisor in Liz! I would highly recommend her if you’re looking for your next Mercedes-Benz!!
I absolutely love my brand new E350!
I absolutely love my brand new E350!!! The dealership was excellent. I felt like I had a trusted advisor in Liz! I would highly recommend her if you’re looking for your next Mercedes-Benz!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jennifer, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!