Skip to main content

Shaker's Chrysler Dodge Jeep Ram

(1,323 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shaker's Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

Adam was a great salesman. He was helpful and courteous . I have purchased other vehicles from Shakers and will be a life long customer !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Customer Service

Ever since I contacted this dealer about purchasing a used car, they staff has been nothing but friendly and helpful. My salesman, John Evans, was not pushy at all like a typical salesman would be. He took me for the test drive and allowed me to really work with the vehicle to make sure it was right for me. I drove an hour and a half to get here, but it was honestly so worth it. I HIGHLY recommend this dealership, and make sure you ask to speak to John!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly, personal, and genuine service

Bentley met us at the door and took interest in us personally. At first, you wonder how genuine it is since he is a car salesman, but the time we spent with him over the process of purchasing our used vehicle proved that he wanted what was best for us. His personal manner and kind demeanor made the process of buying a car, going through the financing, and haggling the details an overall enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rick Ledebrink/ 2016 Kia Optima

I recently purchased a 2016 Kia Optima SXL from Shaker's Kia in Watertown, CT. My salesman, Rick Lederbrink, was a pleasure to deal with - extremely professional and courteous. I had an excellent buying experience from the dealership and would definitely recommend Shaker's Kia to anyone interested in purchasing a Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rick Ledebrink/ 2014 Kia Sorento

Rick from Shaker Kia has been very instrumental in helping me find the right car and budget. I'm very pleased with Rick's choice to listen to my needs and wish list items. Driving my new vehicle gives me confidence and assurance getting to point A to point B in comfort and style. I thank Rick for his help and professional attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rick Ledebrink/ 2013 Kia Optima

Heading to buying a vehicle else where, we've decided to check out Shaker Kia for their deals makes and models where Rick assisted me with full attention. Coming across the vehicle that interested me and my needs especially in my price range made Kia the choice to go no further to shop. Rick saw to it that my experience would be above any where else and sealed the deal. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Rick / 2013 KIA Optima

Rick from Shaker Kia has been fantastic in guiding my wife and I in find the right car for our budget. We came with the intentions of looking at a car and received such good service and prices we purchased 2 cars. We had a lot of wishes and Rick delivered. Thank you Rick and your team for the professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Adam Amato

Better than excellent. Courteous, bright, and very informative. Enjoyed the experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT EXPERIENCE

I WAS ABLE TO PICK A CAR THAT WAS BEST FOR ME , NOT BEST FOR THE DEALER TO SELL ME. I WILL BE COMING BACK FOR MY NEXT CAR !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Trade in older Sorento to new 2017

Went in for a service repair on my old Sorento and came out with a new 2017. Sarah asked if I was interested in seeing the new models and I thought why not with no intention in buying. Sarah did not pressure me at all but told me about the new features in the updated model. I've owned 3 Kia's at this point and new if I was to trade in my old one it would definitely be for another Sorento. All in all sales transaction went smooth and Sarah was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No