Reviews
Great service
Adam was a great salesman. He was helpful and courteous . I have purchased other vehicles from Shakers and will be a life long customer !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service
Ever since I contacted this dealer about purchasing a used car, they staff has been nothing but friendly and helpful. My salesman, John Evans, was not pushy at all like a typical salesman would be. He took me for the test drive and allowed me to really work with the vehicle to make sure it was right for me. I drove an hour and a half to get here, but it was honestly so worth it. I HIGHLY recommend this dealership, and make sure you ask to speak to John!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, personal, and genuine service
Bentley met us at the door and took interest in us personally. At first, you wonder how genuine it is since he is a car salesman, but the time we spent with him over the process of purchasing our used vehicle proved that he wanted what was best for us. His personal manner and kind demeanor made the process of buying a car, going through the financing, and haggling the details an overall enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick Ledebrink/ 2016 Kia Optima
I recently purchased a 2016 Kia Optima SXL from Shaker's Kia in Watertown, CT. My salesman, Rick Lederbrink, was a pleasure to deal with - extremely professional and courteous. I had an excellent buying experience from the dealership and would definitely recommend Shaker's Kia to anyone interested in purchasing a Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick Ledebrink/ 2014 Kia Sorento
Rick from Shaker Kia has been very instrumental in helping me find the right car and budget. I'm very pleased with Rick's choice to listen to my needs and wish list items. Driving my new vehicle gives me confidence and assurance getting to point A to point B in comfort and style. I thank Rick for his help and professional attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick Ledebrink/ 2013 Kia Optima
Heading to buying a vehicle else where, we've decided to check out Shaker Kia for their deals makes and models where Rick assisted me with full attention. Coming across the vehicle that interested me and my needs especially in my price range made Kia the choice to go no further to shop. Rick saw to it that my experience would be above any where else and sealed the deal. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick / 2013 KIA Optima
Rick from Shaker Kia has been fantastic in guiding my wife and I in find the right car for our budget. We came with the intentions of looking at a car and received such good service and prices we purchased 2 cars. We had a lot of wishes and Rick delivered. Thank you Rick and your team for the professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adam Amato
Better than excellent. Courteous, bright, and very informative. Enjoyed the experience .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT EXPERIENCE
I WAS ABLE TO PICK A CAR THAT WAS BEST FOR ME , NOT BEST FOR THE DEALER TO SELL ME. I WILL BE COMING BACK FOR MY NEXT CAR !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trade in older Sorento to new 2017
Went in for a service repair on my old Sorento and came out with a new 2017. Sarah asked if I was interested in seeing the new models and I thought why not with no intention in buying. Sarah did not pressure me at all but told me about the new features in the updated model. I've owned 3 Kia's at this point and new if I was to trade in my old one it would definitely be for another Sorento. All in all sales transaction went smooth and Sarah was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
