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Audi Beverly Hills

(2,129 reviews)
Visit Audi Beverly Hills
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2018 state dealer award
View 7 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (424) 363-1550 (424) 363-1550
Used (424) 666-2136 (424) 666-2136
Service (424) 666-3748 (424) 666-3748

Reviews

(2,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Beverly Hills from DealerRater.

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Had a wonderful experience at the dealership all thanks...

Had a wonderful experience at the dealership all thanks to Ark! He provided a great experience from start to finish and I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tania, Congratulations on your gorgeous new Audi! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ark has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and our tam of experts are excited to work with you for many years to come! Warm Wishes, Your Friends and Family at Audi Beverly Hills

OUTSTANDING service from Carlos. He is incredibly...

OUTSTANDING service from Carlos. He is incredibly knowledgeable in regard to our specific vehicles as well as the Audi brand. As most car manufacturers are making the transition to EV, there is a void in knowledge and customer care. Carlos fills that void. Superb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sbeaz, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by Carlos Lazo during your most recent service visit with us. We appreciate you complimenting our level of professionalism and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Beverly Hills

It was a great buying experience. The best I’ve ever had...

It was a great buying experience. The best I’ve ever had at any dealership. Ryan and the finance guy were spectacular! I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello John, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that Ryan and Shafiq were able to deliver such exceptional service and help you find the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and welcome to the Audi family! Please reach out to us if there's anything else we could be of assistance with now or in the future. Take Care, Your Friends and Family at Audi Beverly Hills

Lease trade in and resign

I had a great experience with Audi Beverly Hills. I was upset at first due to the vehicle of choice not being in stock, however Hassan, was wonderful in fixing the matter and sending me home with a great vehicle. George Ibraham was wonderful with his customer service and catering to our needs. Ill continue my relationship with Audi Beverly Hills for the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Loretta, Congratulations on your beautiful Audi! The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing Hessam and George the privilege to earn your business and attend to your needs! We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment and welcome to the Audi family! All the Best, Your Friends and Family at Audi Beverly Hills

excellent service, great communication and delivery of...

excellent service, great communication and delivery of loaner to my residence. I highly recommend this dealership. They also washed the car upon return which was a bonus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kamyarkamjoo, We greatly appreciate you taking the time to post your 5-stars rating regarding your most recent service experience with us. Providing a loaner vehicle is one of the many perks we offer to our guests. Thank you for allowing us the opportunity to earn your business and our team of experts look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Beverly Hills

Audi Beverly Hills Experience for a POC Woman

The sales team were truly professional, friendly, and went above and beyond for my particular situation. They were easygoing and not pushy at all. I felt they went up to bat for me. I recommend working with Greg, the manager, and Kami, the sales specialist. I would watch out for the Finance Manager extremely pushing for the Audi Care packages. When it came to upselling you, you are left feeling you are being forced into a sale. Stand your ground and know that you can purchase this later. In the end, she was apologetic for her unwarranted obtrusive tactics. Overall, I had a positive experience, and my other family members are considering getting their new vehicles from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patricia, Congratulations on your new gorgeous Audi! The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with Greg and Kami! It's amazing reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the privilege to earn your business and attend to your needs! It was our pleasure to ensure you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! Please reach out to us fi there's anything else we could be of assistance with now or in the future. All the Best, Your Friends and Family at Audi Beverly Hills

Excellent customer Service. Ken was phenomenal. The...

Excellent customer Service. Ken was phenomenal. The dealership made it very easy from start to finish. I was able to checkout through my phone expediating the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Rigo, It's really rewarding hearing that Ken was able to assist and provide you with phenomenal service throughout your recent visit with us! It's wonderful reviews like yours that truly represent what we strive for everyday! We're glad to see you love Ken's work! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Beverly Hills

My 3rd car lease from Audi Beverly Hills. Impecable as...

My 3rd car lease from Audi Beverly Hills. Impecable as always, smooth, fast. Juan Maldonado and his team (Zoraya Briseno, David Chung, Johanna Felchlin and Hessam Ehsani) did a wonderful job assisting me in getting the new car. Totally recommend dealing with them. Thank you, I’ll be back in 3 years :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Alex, Congratulations on your new gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well. It brings us so much joy hearing that Juan Maldonado, Zoraya Briseno, David Chung, Johanna Felchin, and Hessam Ehsani all ensured they went above and beyond while reaching the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Beverly Hills

AUDI BEVERLY HILLS, THE ONLY AUDI SERVICE CENTER I WOULD...

AUDI BEVERLY HILLS, THE ONLY AUDI SERVICE CENTER I WOULD USE! WORKING WITH KEN KRITZER FOR YEARS, IS THERE ANYONE ELSE? EXPECTATIONS ALWAYS MET OR EXCEEDED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and Happy Sunday! Wow! We are absolutely honored to have your ongoing patronage at our dealership. Your kind remarks for Ken is a testimony to our standard as we strive to provide the best customer service experience possible for every one of our guests. We look forward to serving you for many years to come and are here for you should you have any questions or Audi needs! All the best, Your Friends and Family at Audi Beverly Hills

Excellent service and great prices!

I got a flat tire and took my car in to have a new one put on. I was initially quoted a higher price in the service center compared what I was told over the phone the prior afternoon. I asked if Audi could come close to matching the price of the same tire I found at other retailers, such as Big O and Pep Boys. Audi not only exceeded the price match, but I also got a nice (and much-needed) car wash! Im very happy with the responsiveness, easy process, generous price reduction for the tire, and ancillary benefits of being an Audi customer. Thanks to Brandon for making it all happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steven, Thank you so much for taking the time to leave us your 5 star review. With all the competition out there, we are truly honored to have earned your business and are happy to learn that Brandon took great care of you. We hope to serve you for the many years to come and are here for you should you have any questions or Audi needs! Kind regards, Your Friends and Family at Audi Beverly Hills