Reviews
2017 lease
they were very helpful in my end of lease decision, and I found another truck 2017 to start a new lease in. very very friendly .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are glad we could get you into your new truck with ease!
Mike D. and Mario are the guys to go to...
I'll be honest, I'm a very skeptical and cautious person when it comes to any car dealership (that's right, why wouldn't I be?). But, Mike was very helpful throughout the sales process and was very patient and kind in assisting me with the purchase of my new Honda Accord. He was transparent, didn't play the typical games these guys like to play, and was a good guy to deal with. Mario stepped in in Mike's absence at the end of the buying process and I was also very pleased with his patience and assistance . Still waiting on a few small things but I don't think i'll be waiting very long. Need a car? Go to Mastria GMC and ask for Mike Davey.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words Brian!
Great Experience
Went in to just test drive a GMC Canyon and ended up driving it home. My salesman Mike worked hard to get everything completed including the detailing of the truck. It was a good experience and I would recommend that you stop in if you are in the market for a new vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and recommendation! We hope your enjoying your new Canyon!
Great experience!
After doing my research on the internet and locating a truck that met my needs I made the two hour trip down the pike. I met with with Mike D., then Paul, some negotiating on my trade in and adding an option to my new truck all was done in about an hour!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awsome customer service!!!!See Mario.
I came into Mastria looking for a encore my Salesman Mario asked me what I needed in a car and found me the right encore at a great price that suited me.That is true customer service.Do yourself a favor.ask for Mario.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
got my truck.with marios help!
I just want to say thank you for all you did to get me a great deal.thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience!
Wow, great deal
The great crew, so much willingness to go out of her way to help us out. We bought car. Had us driving home that afternoon
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Two faced
Brought my new car in for a new battery twice and the 2nd time I got a new battery which solved the difficult starting problem but someone in the shop decided to take my car and dump the clutch at high revs {speculation) and damaged the clutch ,pressure plate and flywheel , I say speculation because I did not witness the act that caused the damage . Any way I bring the car in and the entire hydraulic clutch assist is replaced ,then the transmission taken out that revealed the damage that had been done to the parts . I unfortunately voiced my concerns about what had happened , and I was immediately treated like a leper , I wanted out of the car{3500 miles) and they offered me 12 thousand less than it was worth on a trade in , even though the next day they rethought themselves and added another 10 thousand to the offer . I went to another dealership the next day and got a proper offer and bought another vehicle .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellence
Dina was a great saleswoman. She was patient and answered all of my questions. I didn't feel pressured at all. Terrific experience from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best car buying experience you can have!!!
The salesperson was the absolute best! Honest, friendly, and very helpful in getting me exactly what I wanted for the fairest price. I had never been treated this fairly and honestly, they said that they didn't have exactly what I wanted and showed me other vehicles but didn't push, they got me exactly what I wanted from another dealership still for the same price the very nest day. I will recommend Mastria GMC,Buick, Cadillac to my friends and family from now on whenever anyone asks. As for the salesperson her name was Dina and she was awesome to deal with!! All in all the best car buying experience you will ever get!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
