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Mastria GMC Cadillac

(517 reviews)
Visit Mastria GMC Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 716-0226 (888) 716-0226
Used (855) 816-0827 (855) 816-0827
Service (855) 852-9051 (855) 852-9051

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mastria GMC Cadillac from DealerRater.

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2017 lease

they were very helpful in my end of lease decision, and I found another truck 2017 to start a new lease in. very very friendly .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are glad we could get you into your new truck with ease!

Mike D. and Mario are the guys to go to...

I'll be honest, I'm a very skeptical and cautious person when it comes to any car dealership (that's right, why wouldn't I be?). But, Mike was very helpful throughout the sales process and was very patient and kind in assisting me with the purchase of my new Honda Accord. He was transparent, didn't play the typical games these guys like to play, and was a good guy to deal with. Mario stepped in in Mike's absence at the end of the buying process and I was also very pleased with his patience and assistance . Still waiting on a few small things but I don't think i'll be waiting very long. Need a car? Go to Mastria GMC and ask for Mike Davey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words Brian!

Great Experience

Went in to just test drive a GMC Canyon and ended up driving it home. My salesman Mike worked hard to get everything completed including the detailing of the truck. It was a good experience and I would recommend that you stop in if you are in the market for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We hope your enjoying your new Canyon!

Great experience!

After doing my research on the internet and locating a truck that met my needs I made the two hour trip down the pike. I met with with Mike D., then Paul, some negotiating on my trade in and adding an option to my new truck all was done in about an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awsome customer service!!!!See Mario.

I came into Mastria looking for a encore my Salesman Mario asked me what I needed in a car and found me the right encore at a great price that suited me.That is true customer service.Do yourself a favor.ask for Mario.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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got my truck.with marios help!

I just want to say thank you for all you did to get me a great deal.thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience!

Wow, great deal

The great crew, so much willingness to go out of her way to help us out. We bought car. Had us driving home that afternoon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Two faced

Brought my new car in for a new battery twice and the 2nd time I got a new battery which solved the difficult starting problem but someone in the shop decided to take my car and dump the clutch at high revs {speculation) and damaged the clutch ,pressure plate and flywheel , I say speculation because I did not witness the act that caused the damage . Any way I bring the car in and the entire hydraulic clutch assist is replaced ,then the transmission taken out that revealed the damage that had been done to the parts . I unfortunately voiced my concerns about what had happened , and I was immediately treated like a leper , I wanted out of the car{3500 miles) and they offered me 12 thousand less than it was worth on a trade in , even though the next day they rethought themselves and added another 10 thousand to the offer . I went to another dealership the next day and got a proper offer and bought another vehicle .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Excellence

Dina was a great saleswoman. She was patient and answered all of my questions. I didn't feel pressured at all. Terrific experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best car buying experience you can have!!!

The salesperson was the absolute best! Honest, friendly, and very helpful in getting me exactly what I wanted for the fairest price. I had never been treated this fairly and honestly, they said that they didn't have exactly what I wanted and showed me other vehicles but didn't push, they got me exactly what I wanted from another dealership still for the same price the very nest day. I will recommend Mastria GMC,Buick, Cadillac to my friends and family from now on whenever anyone asks. As for the salesperson her name was Dina and she was awesome to deal with!! All in all the best car buying experience you will ever get!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.