[{"id":336994,"personPtyId":41145200,"firstName":"Mark","lastName":"Tolbert","titleText":"Finance Manager","shortBioText":"My name is Mark Tolbert, I am the Finance Manager here at Townsend Nissan. I was born in Rochester, NY, but was raised in Tuscaloosa, AL. I have been in the car business for 23 years now and I am a muli-year winner of the Award of Excellence. I am a married family man with one child. I have been successfully employed with Townsend Nissan for 17 years. In my spare time I enjoy cooking, traveling, working out, and spending time with my family.","emailTxt":"marktolbert67@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/2ae7c6d16a94.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"941414400","industryStartDtUtc":"696902400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":393433,"personPtyId":41167208,"firstName":"Patrick","lastName":"Shanks","titleText":"Internet Sales Consultant","emailTxt":"cheezierider@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/de7e0e46ebb3.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":391801,"personPtyId":41167822,"firstName":"Mike","lastName":"Tolbert","titleText":"Sales / Leasing Consultant","shortBioText":"Mike Tolbert was born in Rochester N.Y. He moved to Tuscaloosa at 15 years of age. He's been a Realtor in Atlanta Georgia over 15 years. He moved back to God's Country and enjoys spending time with family, sports, fishing and traveling. Mike Tolbert has been in the car business since 2016. He's hard working and creates an amazing low pressure experience for each of his customers. Come see him today, your guaranteed to have an amazing experience.","emailTxt":"mtolbert88@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/0bf3368ab948.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":337002,"personPtyId":41146139,"firstName":"BJ","lastName":"Perkins","titleText":"Executive Manager","shortBioText":"Just a short note about myself, my name is BJ Perkins. I have been married for 33 years to the love of my life and we have 5 awesome daughters. I teach Sunday school at a local church. I have served on the Tuscaloosa Crime Stoppers board and was a police officer for over 10 years. I enjoy the car business and serving our consumers. I get excited every time we make a consumer happy. I grew up in a small town about 40 miles south of Tuscaloosa in rural Perry County. I have been working since I was 12 years old. I have to stay busy. So between my large family, that I love spending time with, and managing a large business I definitely stay very busy! I never meet a stranger, that is one of my strongest attributes. I have been told many times that Townsend Nissan is one of the happiest and friendliest car dealerships they have been in. I that as a complement! We look forward to meeting and assisting you during your car buying process!","emailTxt":"bj.perkins@townsendnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/f83af69f19ee.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1243814400","industryStartDtUtc":"807235200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":337000,"personPtyId":41145359,"firstName":"Mike","lastName":"McDonald","titleText":"Finance Manager","shortBioText":"My name is Michael McDonald, I am the Executive Manager here at Townsend Nissan. I have two children (Son, Jason McDonald and daughter, Katy McDonald) and three grandchildren: 3 boys Jackson (10), Carson (5), and Brennon (4) that live in Hennepin, IL. My daughter-in law, Courtney McDonald, is a breast cancer survivor and my son played for the University of Alabama from 1995-1999 and spent 1 year with the Tennessee Titans. My daughter lives in Decatur, AL and works for Cooks Pest Control. I was born and raised in Mobile, AL, but have been a resident of the Tuscaloosa area since 1997. I have worked in the automobile industry for 30 years now and have been with Townsend Nissan for 3 years. Prior to being with Townsend Nissan, I was employed at Tuscaloosa Chevrolet for 17 years. In my free time I love to watch all sporting events, walking, riding my bike, going to the beach, and listening to a wide variety of music. I am a member of The Highlands Baptist Church.","emailTxt":"macattack7070@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/c3aed57a524c.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":345120,"personPtyId":41146414,"firstName":"Jerry","lastName":"Matthews","titleText":"Service Manager","emailTxt":"jerry.townsendnissan@gmail.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/2882d3e19d6b.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":336084,"personPtyId":41145472,"firstName":"Aaron","lastName":"Camatti","titleText":"Internet Sales Director","shortBioText":"Hello, and thank you for visiting us online at TownsendNissan.com. My goal is to make sure your next car buying experience is as easy and convenient as possible. I'm married to my beautiful wife Hollie and I have 3 children Connor, Ali and my youngest daughter Gianni. My wife and I enjoy watching our children play ball and Alabama Football. I enjoy fishing, hunting, baseball and football. I look forward to helping get into your next new or used Nissan.","emailTxt":"aaron@townsendnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/e09aeaf773b1.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1367366400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":375959,"personPtyId":43534687,"firstName":"Josh","lastName":"Mays","titleText":"Special Finance Manager/Sales","emailTxt":"rohdeno_30@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/5361ca418419.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":336991,"personPtyId":41146111,"firstName":"Annie","lastName":"Walton","titleText":"Sales Consultant","shortBioText":"My name is Annie Walton, I am a sales and leasing specialist here at Townsend Nissan. I have been with Townsend Nissan for the past 4 years. I have been in the car business going on 17 years now. I am a multi-year winner of the Award of Excellence. I have been married to my husband for 15 years now and together we have three children. In my spare time I enjoy traveling and spending time with my family.","emailTxt":"anniewalton3@comcast.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c4b472a2e458.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"928195200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466639,"personPtyId":41164199,"firstName":"Paul","lastName":"Lee","titleText":"Sales Consultant","shortBioText":"Born and raised here in Tuscaloosa. United States Marine Corps veteran.","emailTxt":"paul.lee0311@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/68dfb431cb1a.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1510048320","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438100,"personPtyId":41152897,"firstName":"Charlie","lastName":"Dare","titleText":"Sales Consultant","emailTxt":"cdare72@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/8f1e37267212.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":524013,"personPtyId":44065021,"firstName":"LaShundra","lastName":"King","titleText":"Sales Consultant","shortBioText":"I want to make your car buying experience is the best car buying experience ever.... My purpose is the make sure customers not only have what they want, but also what they need ..","emailTxt":"msshun81@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e04e6818e187.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":337004,"personPtyId":41146108,"firstName":"Richard","lastName":"Williams","titleText":"Sales Consultant","shortBioText":"My name is Richard Williams, I am a sales and leasing consultant here at Townsend Nissan. I am married with 2 children. I am a people person, I love working with the public/people, being involved, and helping serve people. I have been on the Tuscaloosa Crime Stoppers board for 5 years now. I have been in the car industry for the past 40 years. During those 40 years I have help several different positions within the car business. I started out as a Sales Consultant, after a while I was promoted to Parts/Service Director, and then to Finance Manager. I spent time as a Sales Manager and then became a General Manager of a dealership. In 2003 I decided that I would rather be a Sales Consultant so I could spend more one on one time with customers and help them at a more personal level.","emailTxt":"richard.williams@townsendnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ea9cfcbff06c.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1180656000","industryStartDtUtc":"191980800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483791,"personPtyId":41169793,"firstName":"Annette","lastName":"Parr","titleText":"Parts Manager","emailTxt":"annette@townsendnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dba1a2cf8f8d.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":410155,"firstName":"Chris","lastName":"Moore","titleText":"Receptionist","emailTxt":"gatorswvu@hotmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/873fd0bc8096.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":344791,"firstName":"John","lastName":"Durrett","titleText":"Parts","emailTxt":"johndurrett@townsendnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/914aa06e818a.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":542491,"personPtyId":49065164,"firstName":"Jordan","lastName":"Ellis","titleText":"Sales Consultant","emailTxt":"jordan.ellis1947@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1aaea69813f2.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":344790,"firstName":"Kelli","lastName":"Dockery","titleText":"Office Manager","emailTxt":"Kelli@townsendnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b7c0a239b9cd.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":336986,"personPtyId":41145356,"firstName":"Stacey","lastName":"Kizziah","titleText":"BDC Representative","shortBioText":"Hi there. My name is Stacey. I was born and raised in Vance Alabama, and I graduated from Brookwood High School in 1992. I attended Shelton State Community College, and Bevill State Community College. I am happily married, and I have 2 beautiful daughters, and 3 adorable cats. I reside on the beautiful Lake Tuscaloosa. I enjoy spending free time on the water, being with friends and family, and singing in the praise team @ my church. Both my dad and step-dad have been in the car business for over 30 years. I have been on the business development side of car sales for the last 4 years. I always love to help with the selection of a newer vehicle. Please give me a call and let me help you with your next vehicle purchase... I look forward to earning your business..","emailTxt":"kristikizziah@outlook.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/527a499d4af9.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":515201,"firstName":"Steve","lastName":"Freeland","titleText":"Shuttle Driver","emailTxt":"steve.freelands.email@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/afe226d2c254.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":545125,"personPtyId":49749325,"firstName":"Thomas","lastName":"Morgan","titleText":"Owner Loyalty Manager","emailTxt":"tmorgan344@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":525103,"personPtyId":44066894,"firstName":"Tia","lastName":"Powell","titleText":"BDC Representative","emailTxt":"parkerbradley3@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b7b95e93fc7b.jpg","drDealerId":106498,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":397951,"personPtyId":41161516,"firstName":"Tracie","lastName":"Giusto","titleText":"Sales Consultant","emailTxt":"tgiusto68@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c9c6297c0c1d.jpg","drDealerId":106498,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Townsend Nissan Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2014

Townsend Nissan in Tuscaloosa, AL treats the needs of each individual customer with paramount concern. We know that you

...

have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Just Announced: LifeTime Warranty Plus on all New Vehicles.

"Townsend Nissan-Home of The Lifetime Warranty Plus"

Reviews

4.9 out of 5 4.9
227 lifetime reviews. Includes reviews of Townsend Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 13, 2018

    This was by far my most enjoyable auto shopping experience. Townsend Nissan and Internet Sales Specialist Mr. Patrick Shanks saved me a lot of time and... hassle with the honest assessments and valued knowledge. Thank you all so much!!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Shanks

    Internet Sales Consultant

    (5.0) 26 reviews

  • 5.0 out of 5
    August 29, 2018

    I was very pleased with the service Mike provided. He was very helpful and pleasant to work with. I will definitely refer friends to him.

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Tolbert

    Finance Manager

    (5.0) 29 reviews

    Mike Tolbert

    Sales / Leasing Consultant

    (5.0) 18 reviews

  • July 19, 2017

    Salesman was very knowledgeable and helpful, the facility was very clean. All of the people there were super nice. Cars were very clean.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for and congratulations on your new purchase, Daniel! We are pleased to hear that you were satisfied with our facilities as well as the serv...ice you received from our staff. If there is anything more that we can do please feel free to contact us anytime. Best, Stacy Kizziah, Customer Care Manager, (205) 561-3993, kristikizziah@outlook.com

  • 5.0 out of 5
    August 29, 2018

    I had a great experience with Mr . shanks. He was very polite and negotiable. I will recommend himto anyone. Thanks again Mr. Shanks. ... Sincerely, Debbie Moore

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Shanks

    Internet Sales Consultant

    (5.0) 26 reviews

  • 5.0 out of 5
    August 22, 2018

    My experience with the TEAM at Townsend Nissan was wonderful. I had the pleasure of working with Mike Tolbert and Mark Tolbert. These men are awesome.... Their knowledge, sincerity and professionalism were off the charts, in my opinion. I will be honored to refer this dealership and this group of men to all my friends. I am enjoying riding in style again, after holding on to an old car for over ten years, giggles... Thank you, Jackie

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Tolbert

    Finance Manager

    (5.0) 29 reviews

    Mike Tolbert

    Sales / Leasing Consultant

    (5.0) 18 reviews

  • 5.0 out of 5
    August 21, 2018

    They were very helpful in finding me a suv within my budget and did everything they could do to make sure I was satisfied with my purchase.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Tolbert

    Finance Manager

    (5.0) 29 reviews

    Patrick Shanks

    Internet Sales Consultant

    (5.0) 26 reviews

    Paul Lee

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    August 20, 2018

    Michael Tolbert, our salesman was very friendly. I had sent him a text to let him know what vehicle I was interested in. When we got there he had the vehicle... ready for us to see. He was very informative of the vehicle & told us about the options. This is the second vehicle we have bought from Michael & he has always been very nice, with a smile and how are you doing. Both times he made our buying experience, great.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Tolbert

    Finance Manager

    (5.0) 29 reviews

    Mike Tolbert

    Sales / Leasing Consultant

    (5.0) 18 reviews

  • 4.6 out of 5
    July 27, 2018

    This was not my first time to buy from Townsend. In fact, I used them to service a Murano that I didn???t even purchase there. I love the personnel there.... They are good honest people, but what makes Townsend is the fantastic service department. I have never in 50+ years of car buying seen a better service department. To me, THIS makes Townsend Nissan.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jerry Matthews

    Service Manager

    (4.3) 6 reviews

    Aaron Camatti

    Internet Sales Director

    NOT RATED

    LaShundra King

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 26, 2018

    The salesmen that assisted me in the purchase of a new Nissan Rogue were incredibly helpful and accommodating. They were both knowledgeable about the vehicle... and Nissan brand.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Shanks

    Internet Sales Consultant

    (5.0) 26 reviews

    Mike McDonald

    Finance Manager

    (5.0) 8 reviews

    Paul Lee

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 20, 2018

    Mr. Shanks was very helpful in finding me the perfect car for my needs!! When it came time to talk money he was so helpful, honest and fair. He also showed... me how to use all the features in the car!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Shanks

    Internet Sales Consultant

    (5.0) 26 reviews

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