Luther Bloomington Hyundai

I had a great experience working with Nate on the purchase of a Tesla. He was very knowledgeable about the Tesla even though it's not a model they sell very often. He was great to work with through the whole process from test drive, trade evaluation and the purchase. I would highly recommend him to anyone looking to buy a car.

Genesis Andrew Lynch is great, Jeff Holmquist in sales is lazy, Offered no discounts on a Genesis GV80 apart from a manufacturer's rebate. Sales tried to disclose it as a discount. Visit was on 7/25/2024.

Wouldn't recommend unable to fix problems. Manager seems non existent and when contacted problems only get worse. Suggests using competent people not here. Manager seems to be just going through motions. Really not involved and not understanding seems like dealership is on a bad autopilot.

Honestly, Cesar is the best cars salesperson I have ever worked with and I told him so. My partner, Joan, agreed, too. I have never bought a Hyundai. I recently bought a Chevy Tahoe and the experience with the salesperson was not good. Cesar was honest and direct and he knew the answers. We felt like he was genuinely excited to help us find the right car. I expect that my next vehicle will be a Hyundai if we can buy it from Cesar. I wouldn't want to work with anyone else.

From the moment I walked into Luther Bloomington Hyundai I felt welcomed, everyone was friendly, helpful and I am so happy that I decided to go there; I drove away in my new vehicle happy as ever! The whole process was very simple and fast!

Andy Jones is great to work with! Also Ben in finance! I had a great experience with this dealership !

Very smart salesman and he smelled wonderful. Could not get a better person to assist with the car buying experience.

The Service department at this location is terrible. I’ve had an issue with my key fob for my 2022 Tucson that I purchased at this location for the last 6 months. They refuse to replace it even though is under warranty. Today, I had Jack Edwards (advisor) and Craig (manager) interrupt me while I tried to explain the issue and then shout at me when I disagreed with their failure to resolve the issue. I’ll never come back to this location and I suggest you to take your business elsewhere. I’ve never been more disrespected by so called “professionals” in my life. Both of these men felt completely comfortable speaking aggressively to a customer. They have wasted my time and made me come in for multiple appointments for an issue they had no intention solving. What’s the point in paying for a warranty if people like these two guys make it impossible to use it.

Sadly I NEEDED to work with these jokers as the dealership from which I acquired my ‘22 Genesis no longer exists. As a result all service and future sales issues needed Bloomington Hyundai. Never returned calls, and terrible customer service! Went in for prepaid maintenance and they didn’t even reset the “idiot” lights on dash telling me service was due and windshield washer solvent reservoir was empty. Now I have to stare at it daily. Then the piece d resistance was when I attempted to acquire another Genesis, they tried to lowball me and never asked to see my car. Totally contradicted and stepped all over proposal one of their own salespeople gave me! Attitude displayed: we don’t need your business! Avoid these clowns!

I bought a car at this dealership in 2014 and was in the market for another car this year. I decide to check out the dealership once again. I really was not sure what make or type of vehicle I wanted. Had an excellent experience at Luther Bloomington Hyundai. My salesperson, AK Abdi was excellent. Great personality, not pushy, patient and informative. Could not ask for a better salesperson.