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Alan Webb Chevrolet

(1,125 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award

Inventory

About our dealership

This seller has been on Cars.com since January 2012.
Alan Webb Chevrolet is where your automotive aspirations transform into reality. Nestled in the heart of Vancouver, WA, our dealership is your go-to car dealer for new and used vehicles, providing unparalleled service, a diverse range of Chevrolet models, and a devotion to the enduring legacy of the Chevrolet brand.
Vancouver's Friendliest Dealer

Service center

Phone number (360) 450-0023

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alan Webb Chevrolet from DealerRater.

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The buying process went very smoothly. They were very prepared - none of the sales rep going back and forth to some office to get permission for this or that.

The buying process went very smoothly. They were very prepared - none of the sales rep going back and forth to some office to get permission for this or that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Dick! We’re glad to hear that your buying experience at Alan Webb Chevrolet was smooth and efficient. We strive to be well-prepared to make the process as seamless as possible for our customers. We appreciate your feedback and hope to see you again soon! The Team at Alan Webb Chevrolet

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First off my husband and I only went through with the sale because we couldn’t find the vehicle we wanted anywhere els, but the experience we had here with the owners son Josh Webb was terrible when we made the deal he shook my husbands hand and said “finally” I thought that was absolutely disrespectful. Especially because this was an easy sale he didn’t have to even show us a car. We came in knew exactly what we wanted it all just came down to making a deal and what was going to work with our finances at the end of the day. When it was all said and done the original payment that we calculated on our own was the one that actually came out to be not the one he showed us. I am a huge believer on experience and I would never recommend someone to this dealership specifically on the way he just did not care about even selling us a car. Both times my husband interacted with him he just did not want to be there and he made that very clear. The guy in finance (forgot his name) was nice and pleasant he made up for some of it but I would say our experience with Josh was so terrible I don’t think anything would of made up for it.

First off my husband and I only went through with the sale because we couldn’t find the vehicle we wanted anywhere els, but the experience we had here with the owners son Josh Webb was terrible when we made the deal he shook my husbands hand and said “finally” I thought that was absolutely disrespectful. Especially because this was an easy sale he didn’t have to even show us a car. We came in knew exactly what we wanted it all just came down to making a deal and what was going to work with our finances at the end of the day. When it was all said and done the original payment that we calculated on our own was the one that actually came out to be not the one he showed us. I am a huge believer on experience and I would never recommend someone to this dealership specifically on the way he just did not care about even selling us a car. Both times my husband interacted with him he just did not want to be there and he made that very clear. The guy in finance (forgot his name) was nice and pleasant he made up for some of it but I would say our experience with Josh was so terrible I don’t think anything would of made up for it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience with us, Andi. We appreciate your feedback and understand your concerns regarding the interaction you had with Josh during your visit to Alan Webb Chevrolet. It’s important to us that every customer feels respected and valued, and we are disappointed to hear that this was not your experience. We would like to look into this matter further and discuss your concerns further. Please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to improve your perception of our service in the future. Thank you again for your feedback. Sincerely, The Team at Alan Webb Chevrolet

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We recently bought a truck here as well as having two vehicles serviced. Now that I’ve found them, it will be our go to Chevy dealership! Jamie Johnson is my girl for sales. She’s real and made the whole process super easy. I didn’t feel like I was dealing with a typical car salesman. If you need service, ask to work with Megan! She’s the best!

We recently bought a truck here as well as having two vehicles serviced. Now that I’ve found them, it will be our go to Chevy dealership! Jamie Johnson is my girl for sales. She’s real and made the whole process super easy. I didn’t feel like I was dealing with a typical car salesman. If you need service, ask to work with Megan! She’s the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you found your go-to Chevrolet dealership at Alan Webb Chevrolet. It’s great to know that Jamie made your truck purchase easy and enjoyable, and we’re glad you had a positive experience with Megan for service as well. Our team appreciates your trust in us and looks forward to seeing you again for your future needs! Sincerely, The Team at Alan Webb Chevrolet

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John Anderson was the best salesperson I've had the pleasure of dealing with in my life. He was very knowledgeable and super-fast. 5 stars all the way. If you want a easy transparent car deal I highly recommend you ask for him upon arrival. You'll thank me later.

John Anderson was the best salesperson I've had the pleasure of dealing with in my life. He was very knowledgeable and super-fast. 5 stars all the way. If you want a easy transparent car deal I highly recommend you ask for him upon arrival. You'll thank me later.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Alexe! We’re thrilled to hear that you had such a great experience with John at Alan Webb Chevrolet. Our team takes pride in providing knowledgeable and efficient service, and it's fantastic to know that you felt this during your visit. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, The Team at Alan Webb Chevrolet

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I DO NOT RECOMMEND!! After working with them for over a week, I drove my son over 3hrs (one way). To go pick up his dream truck, his first truck. (a 2023 Toyota Tacoma TRD) I canceled my fishing trip to be able to take my son. On Friday, we contacted them to make sure the truck is still available, it is. We get there early on Saturday morning only to be told the truck had been sold out from under us!! Then to top it off, they said they would reimburse a small amount for my fuel and our wasted time. They said the it would be in the mail the following Monday. It has been two months now and I have seen nothing, all I have gotten is a different excuses as to why it has not been mailed yet. I assume I will not be receiving it. I’m not going to talk trash about the individuals, however I will say this place seems similar to the stereotypical, deceitful dealerships and salesman you see on tv or hear your family talk about…. I have given up on “being reimbursed”. Use cation if you choose to work with them, however, I would highly suggest you go to a different dealership, there are plenty of other options locally. I do not recommend

I DO NOT RECOMMEND!! After working with them for over a week, I drove my son over 3hrs (one way). To go pick up his dream truck, his first truck. (a 2023 Toyota Tacoma TRD) I canceled my fishing trip to be able to take my son. On Friday, we contacted them to make sure the truck is still available, it is. We get there early on Saturday morning only to be told the truck had been sold out from under us!! Then to top it off, they said they would reimburse a small amount for my fuel and our wasted time. They said the it would be in the mail the following Monday. It has been two months now and I have seen nothing, all I have gotten is a different excuses as to why it has not been mailed yet. I assume I will not be receiving it. I’m not going to talk trash about the individuals, however I will say this place seems similar to the stereotypical, deceitful dealerships and salesman you see on tv or hear your family talk about…. I have given up on “being reimbursed”. Use cation if you choose to work with them, however, I would highly suggest you go to a different dealership, there are plenty of other options locally. I do not recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your experience with us, Jason. We understand your frustration regarding the availability of the truck and the inconvenience it caused, especially after driving such a long distance. Our team did issue a reimbursement check for your time and the distance traveled. Since you have not received the check yet, our team will look into this further. Thank you again for reaching out. The Team at Alan Webb Chevrolet

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I recently bought a car from Koda Harpole at Alan Webb Chevrolet in Vancouver, WA, and it was honestly the best dealership experience I?ve had. Koda was welcoming, straightforward, and focused on helping me find the right fit ? not pushing a sale. He answered every question clearly and walked me through all the options, most importantly without any pressure. His professionalism and transparency really stood out. The whole process was smooth and stress?free, and I drove away feeling great about both the car and the experience. If you want someone who listens and genuinely cares about getting you into the right vehicle, I highly recommend Koda Harpole.

I recently bought a car from Koda Harpole at Alan Webb Chevrolet in Vancouver, WA, and it was honestly the best dealership experience I?ve had. Koda was welcoming, straightforward, and focused on helping me find the right fit ? not pushing a sale. He answered every question clearly and walked me through all the options, most importantly without any pressure. His professionalism and transparency really stood out. The whole process was smooth and stress?free, and I drove away feeling great about both the car and the experience. If you want someone who listens and genuinely cares about getting you into the right vehicle, I highly recommend Koda Harpole.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Gary! We're thrilled to hear that you had such a positive experience with Koda at Alan Webb Chevrolet. It's great to know that he made the process welcoming and stress-free for you. We appreciate your recommendation and hope to see you again for your next vehicle need. Enjoy your new car! Sincerely, The Team at Alan Webb Chevrolet

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best place to buy a vehicle 2nd truck from them always polite great service. just went in for a oil change left with a new truck . love it

best place to buy a vehicle 2nd truck from them always polite great service. just went in for a oil change left with a new truck . love it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Alan Webb Chevrolet and that you love your new truck. It's always our goal to provide great service, and we're glad to have you as a returning customer. We look forward to seeing you again for your future vehicle needs! Sincerely, The Team at Alan Webb Chevrolet

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Bob at Alan Webb Chevrolet was fantastic from the first moment he answered my call, when I inquired about the availability of a truck I had found online. I told Bob I had a crazy schedule and preferred to do as much of the buying process over the phone or online as possible. He got me a very fair price for my trade-in and made the entire process smooth, stress free, enjoyable, and easy. (THANK YOU, BOB!!! I love my new truck!)

Bob at Alan Webb Chevrolet was fantastic from the first moment he answered my call, when I inquired about the availability of a truck I had found online. I told Bob I had a crazy schedule and preferred to do as much of the buying process over the phone or online as possible. He got me a very fair price for my trade-in and made the entire process smooth, stress free, enjoyable, and easy. (THANK YOU, BOB!!! I love my new truck!)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Switty! Our team is thrilled to hear about your positive experience at Alan Webb Chevrolet. It's fantastic that Bob was able to accommodate your schedule and make the buying process so smooth and enjoyable for you. Enjoy your new truck, and we hope to see you again soon! Sincerely, The Team at Alan Webb Chevrolet

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Very friendly, no pressure sale people. Large assortment to select from. Sales lot is tucked back in a cul-de-sac, but easily accessible from the main highway and streets.

Very friendly, no pressure sale people. Large assortment to select from. Sales lot is tucked back in a cul-de-sac, but easily accessible from the main highway and streets.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your fantastic review, David! We're thrilled to hear that you had a positive experience at Alan Webb Chevrolet. Our team takes pride in providing friendly and pressure-free service, and we’re glad you appreciated our large selection of vehicles. We look forward to welcoming you back for your next visit! Sincerely, The Team at Alan Webb Chevrolet

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My sales man Bob and support staff, did A great job getting me into my new Chevy Truck

My sales man Bob and support staff, did A great job getting me into my new Chevy Truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that Bob and our support staff provided you with great service while getting you into your new Chevrolet Truck. We appreciate your feedback and look forward to serving you again at Alan Webb Chevrolet. Enjoy your new truck! Sincerely, The Team at Alan Webb Chevrolet

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