Westside Hyundai

Olivia Borbolla, our sales representative at Westside Hyundai made our car buying experience 100% positive. The trim and color that we were looking for was not on their lot, but she found one at a dealership out of state and had it delivered the very next day, with the same advertised Westside Hyundai pricing. Every aspect of the purchase was fair and transparent with no pressure throughout the process. We got more for our trade than we thought possible. That was icing on the cake! We will be back again and we'll tell our friends that this is the best place to shop for a new Hyundai.

I had a 100% positive experience with Westside Hyundai. I was attracted by a low advertised price and I ended up with that price without any added charges that so many other dealers try to pull. I shopped several other dealers. My salesperson, Olivia, found me the exact car that I was looking for. Friendly and professional communication. And most importantly, I got a great deal above and beyond the competition. I even got more for my trade than I expected. I was very happy that Hanania Automotive Group lived up to my expectations. I will be a Hanania customer in the future as well.

I would and have recommended this dealer ship and service center and will continue to do so! Nathan was awesome, he explained everything so it would be no surprise to me!!

⭐⭐⭐⭐⭐ Charles at Hyundai Westside provided excellent customer service from start to finish. He communicated clearly, kept me informed throughout the process, and did a great job explaining my diagnostic results in a way that was easy to understand. They were also running a special, and Charles took the time to explain everything, including what was covered and my options. I really appreciated his professionalism, honesty, and great communication. I highly recommend asking for Charles if you visit Hyundai Westside!

Nathan was very knowledgeable and advised of the discounts available. Advised what's needed next.

Emma and the mechanics in the service department were amazing! I came for a routine oil change, and they went above and beyond to make sure my car and I were taken care of. They made me aware of some maintenance that my car will need soon and they were not pushy when I was unable to do the extra services at this time. I will definitely be coming back in the future!

I contacted Westside Hyundai from out of town after finding a vehicle they had in the exact color combination I was looking for. After approximately 30 minutes of negotiations over multiple calls, we agreed on pricing and vehicle delivery. Before placing a $1,000 deposit to hold the car, I explicitly confirmed twice with the sales agent—during a recorded phone conversation—that the deposit was fully refundable. Only after receiving that confirmation did I proceed with the deposit. The very next morning, due to unexpected financial difficulties, I called to cancel the purchase and request a refund. The sales manager, Michael Lesnick, immediately refused, stating that the deposit was non-refundable. I explained that I had been clearly assured otherwise by the sales agent. Mr. Lesnick said he would review the recorded call and get back to me. About an hour later, he called back claiming he had reviewed the audio and that the sales agent stated the deposit was only refundable if there was something wrong with the car. This was a blatant fabrication. He clearly did not review the recording and instead invented an explanation to justify withholding the money. I then requested to speak with the General Manager. After a long and tense exchange, GM Colby Peterson reviewed the recording himself and confirmed that the deposit was indeed refundable. However, he claimed it was “store policy” that refunds are only issued on Wednesdays or Thursdays—six days later. While this sounded suspicious, I agreed to wait. On Wednesday morning, I sent a polite reminder and received no response. On Thursday, I called and asked for Mr. Peterson, who was unavailable. I left a message requesting a callback, which I never received. Late that evening, I received a text stating that the refund had been processed and that a receipt had been emailed to me. I checked all inbox folders and received nothing. I requested a copy of the refund receipt and again received no response. A legitimate refund would immediately appear as a pending transaction on my credit card, which it has not. This strongly suggests that once again I was misled. Do not give these thieves masquerading as a car dealership your business. They have shown a willingness to lie, deflect, and use sleazy tactics to keep customer money. I tried to resolve this professionally and patiently, but they have left me no choice but to file a credit card dispute. I will also be reporting this experience across social media and to appropriate government agencies so others are aware and can avoid this dealership.

I contacted Westside Hyundai from out of town after finding a vehicle they had in the exact color combination I was looking for. After approximately 30 minutes of negotiations over multiple calls, we agreed on pricing and vehicle delivery. Before placing a $1,000 deposit to hold the car, I explicitly confirmed twice with the sales agent—during a recorded phone conversation—that the deposit was fully refundable. Only after receiving that confirmation did I proceed with the deposit. The very next morning, due to unexpected financial difficulties, I called to cancel the purchase and request a refund. The sales manager, Michael Lesnick, immediately refused, stating that the deposit was non-refundable. I explained that I had been clearly assured otherwise by the sales agent. Mr. Lesnick said he would review the recorded call and get back to me. About an hour later, he called back claiming he had reviewed the audio and that the sales agent stated the deposit was only refundable if there was something wrong with the car. This was a blatant fabrication. He clearly did not review the recording and instead invented an explanation to justify withholding the money. I then requested to speak with the General Manager. After a long and tense exchange, GM Colby Peterson reviewed the recording himself and confirmed that the deposit was indeed refundable. However, he claimed it was “store policy” that refunds are only issued on Wednesdays or Thursdays—six days later. While this sounded suspicious, I agreed to wait. On Wednesday morning, I sent a polite reminder and received no response. On Thursday, I called and asked for Mr. Peterson, who was unavailable. I left a message requesting a callback, which I never received. Late that evening, I received a text stating that the refund had been processed and that a receipt had been emailed to me. I checked all inbox folders and received nothing. I requested a copy of the refund receipt and again received no response. A legitimate refund would immediately appear as a pending transaction on my credit card, which it has not. This strongly suggests that once again I was misled. Do not give these thieves masquerading as a car dealership your business. They have shown a willingness to lie, deflect, and use sleazy tactics to keep customer money. I tried to resolve this professionally and patiently, but they have left me no choice but to file a credit card dispute. I will also be reporting this experience across social media and to appropriate government agencies so others are aware and can avoid this dealership.

My family and I recently visited Westside Hyundai in Jacksonville, Florida. From the moment we entered the dealership, we were greeted warmly by the staff. Maurice, our salesperson, was courteous, knowledgeable, and professional. He carefully explained the process of owning a car and answered any questions that were asked. I would like to commend him on a job well done!! I would also like to commend the whole staff at Westside Hyundai for an enjoyable experience. We drove away satisfied with a brand new Elantra!! Thank you so much Maurice and the Staff at Westside Hyundai.

This was the absolute worse experience of my life! DO NOT BUY A CAR FROM HERE! I came in and paid 2200 for a car after tax and insurance I was 6k in and didn’t have the car 2 hours before it messed up. Returned the car and the manager tried to get me to spend more money and would only give me $1000 back on the car HE SOLD ME! This place is absolutely despicable! DO NOT DO BUSINESS HERE