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Kendall Dodge Chrysler Jeep Ram

(5,770 reviews)
Visit Kendall Dodge Chrysler Jeep Ram
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm 8:00am–4:00pm
New (786) 231-3315 (786) 231-3315
Used (786) 231-3309 (786) 231-3309
Service (786) 231-3347 (786) 231-3347

Reviews

(5,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Dodge Chrysler Jeep Ram from DealerRater.

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Great services, they did everything that the car needed.

Great services, they did everything that the car needed. Every safe and secured place to be at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Muy buen servício,el personal esta pendiente todo el

Muy buen servício,el personal esta pendiente todo el tiempo que duro el proceso.La limpieza del dealer es espectacular

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to see you back again!

Excellent service attendant.

Excellent service attendant. The best attention and detail and caring and understanding and helpful etc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Great service for a lease vehicle.

Great service for a lease vehicle. Hope hou have more electric trucks one day Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

I have an extended warranty and came with my problem to

I have an extended warranty and came with my problem to your service. I was hoping for mutual cooperation but your manager interacted with me without any enthusiasm. For my questions regarded when the car will be inspected he answered “I don’t know. Maybe 1-2 weeks. If you want leave your car, if not you can go other service…” I left my car, because I had no other choice, the car was leaking oil and didn’t want to risk and drive to other service. Is this your service? Is it appropriate saying “I don’t know” ? Additionally, I asked to replace my car with other car while my car is under repair as far as I have RentalCare in my warranty. But you didn’t replace it referring that I should wait inspection. Where is the logic of the RentalCare if you bypass it saying that inspection will be no one knows when. I totally regret that I bought my car from Jeep and had awful experience with service.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com. We hope to hear back from you soon.

sales team was fantastic and really worked to make it

sales team was fantastic and really worked to make it happen for me. no bs, no trying to upsell just helped me find exactly what I wanted at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear from you again!

I purchase the first vehicle from there and it was having

I purchase the first vehicle from there and it was having a lot of problems they took it back and I end up with some things else I feel like it was not a good deal I am very disappointed in my purchases when looking for a vehicle you have to have a machine and lawyer with you because you will end up losing Thank God for helping me 🙏🙏🙏

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you. Your feedback has been provided to the team and they will be following up with you directly to help you.

Great management and great sales associates that are

Great management and great sales associates that are always willing to work with you stress free .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Very professional and the staff was very knowledgeable

Very professional and the staff was very knowledgeable and helpful. They answered our questions and ensured we were satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Awesome customer service .

Awesome customer service . Thanks a lot to Christian from service, he was very helpful and very on top of my vehicles needs . I’m back on the road and happier then ever. Thanks again guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!