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Posner Park Chrysler Dodge Jeep Ram Fiat

(767 reviews)
Visit Posner Park Chrysler Dodge Jeep Ram Fiat
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00am
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00am
Tuesday 9:00am–8:00pm 7:30am–7:00am
Wednesday 9:00am–8:00pm 7:30am–7:00am
Thursday 9:00am–8:00pm 7:30am–7:00am
Friday 9:00am–6:00pm 7:30am–6:00am
Saturday 9:00am–6:00pm 8:00am–4:00am
Sunday Closed Closed
New (877) 250-7567 (877) 250-7567
Used (877) 791-0158 (877) 791-0158
Service (877) 790-6890 (877) 790-6890

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Posner Park Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Tried sending two text messages regarding a car I was

Tried sending two text messages regarding a car I was interested in and never heard back from them. Apparently they either don’t read their messages or can’t be bothered. One was a direct text to them and the other was through Car Gurus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sorry for the bad experience . My name is Chi , I'm the used car manager here at Posner Park CDJR . Please contact me at 863-438-3333 direct . I want to see what we can do to help .

A slow leak tire fix turned into a 3.

A slow leak tire fix turned into a 3.5 hour ordeal and then was told it couldn’t be repaired and we needed to get a new tire. They are very slow and their time management is inefficient. Why have 2 mechanics working on one oil change or rotation?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and all people had an excellent attitude

Great service and all people had an excellent attitude and listen to my concerns and made suggestions and recommendations for are safety Highly recommend them for servicing any vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Super friendly, helpful, and made the process super easy! I would definitely recommend this business to anyone looking to buy a new or used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and wonderful to talk with, made my buying

Professional and wonderful to talk with, made my buying easy. I can see me and my family doing more business there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All around great service!

Great service!!!!! Would highly recommend best dealership experience we’ve had. Michael our sales rep was very informative and patient throughout the process and Marco in finance was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went for issues .

Went for issues . From Ontario Canada . Fit us in within a day. Did repairs, recalls and found other issues. Truck is only 2 months old and they were fantastic to work us in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service quick in and out.

Always great service quick in and out. LIZABETH PEREZE FERRIE WAS WONDERFUL ASK FOR HER IF I NEED SERVICE AGAIN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Avoid this Dealership at all costs

Do Not Buy a Car or Service your vehicle here. The customer service is beyond horrible. The service manager Eddie Kent does not care at all about helping customers. I drive a Electric Fiat and my car was towed to Winter Haven Fiat for a battery failure, Service Manager is Brad in Winter Haven. The car was towed before the warranty expired. Unfortunately the key was lost during the process and took longer then usual to diagnose. The mechanic did not have the ability to service electric cars so was towed to Posner Fiat. Posner Fiat now has the car in there possession after the warranty is expired and refused to assist in anyway. Even though Fiat Winter Haven was able to verify the diagnosis and have proof car was towed to Fiat before warranty expired then towed to another Fiat dealership. Seeked a attorney and we called Fiat corporate who then offered 50% of costs up front now and with further documentation and review would cover 100%. When Isaac (Case Manager for Fiat Corporate) got in touch with Eddie Kent to offer payment assistance he refused to service the vehicle. Absolutely avoid this place at all costs

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, great customer service, happy with the

Great service, great customer service, happy with the work performed, they always keep customers happy,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.