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Posner Park Chrysler Dodge Jeep Ram Fiat

(767 reviews)
Visit Posner Park Chrysler Dodge Jeep Ram Fiat
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00am
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00am
Tuesday 9:00am–8:00pm 7:30am–7:00am
Wednesday 9:00am–8:00pm 7:30am–7:00am
Thursday 9:00am–8:00pm 7:30am–7:00am
Friday 9:00am–6:00pm 7:30am–6:00am
Saturday 9:00am–6:00pm 8:00am–4:00am
Sunday Closed Closed
New (877) 250-7567 (877) 250-7567
Used (877) 791-0158 (877) 791-0158
Service (877) 790-6890 (877) 790-6890

Reviews

(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Posner Park Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Went to this dealership from KBB.

Went to this dealership from KBB.com to sell my car and claim my KBB Instant Cash offer. They had no knowledge of the online offer and immediately gave a bait and switch offer $2500 lower than the Instant Cash offer. Buyer beware if you use this procedure to sell your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service rep Justin is the best along with his service

Service rep Justin is the best along with his service manager . Great job guys . Thanks for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excelentt atention.

Excelentt atention. I’LL give 4 stars to mechanics because they forgot check wipers container

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

⭐ 1 Star – Instant Cash Offer Process The online offer I

⭐ 1 Star – Instant Cash Offer Process The online offer I received seemed fair, but once I arrived at Posner Park Chrysler Dodge Jeep Ram FIAT, the amount and terms changed without clear explanation. The lack of transparency and consistency was disappointing. I expected a professional, straightforward experience and did not feel that those expectations were met.Manager was rude and recountered his initial offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent communication and attention to detail.

Excellent communication and attention to detail. I’m looking forward to my next service call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I visited this wonderful dealership because my brakes

I visited this wonderful dealership because my brakes were making noise . My service advisor Stephanie Gomez and Technician: Kiran Singh took really good care of me and my Grand Caravan. They explain everything that my precious Caravan needed. I be coming back for sure. So glad they have such qualify service advisor and technician. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve had my vehicle serviced there numerous times.

I’ve had my vehicle serviced there numerous times. They’ve been very helpful. Oil changes/tire rotation. Purchases a battery and replaced as still was under warranty without any problems. Recently the 100,000 miles service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Highly recommend and will be giving my and my family

Highly recommend and will be giving my and my family business to them from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Justin Varcarcel.

Justin Varcarcel.is the best at the Service Department. Realiable and trust worthy. I simply do not let.anyone else.touch my vehicles without his involvement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They all were so kind and helpful kept me informed about

They all were so kind and helpful kept me informed about my car look forward to my next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.