Prime Auto Imports

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 3, 2018

    I hope this review is read by anyone considering shopping here. Look up fair book values for the cars they are selling. Perhaps this does not expand to... all of their listings, but in particular the one I looked at was egregiously overpriced. They have a 2004 XE Manual Xterra. All dealer retail book values(NADA, KBB...) average to be 6,400 for this vehicle with it's advertised condition and miles. Their asking price is 10,395, so 65% over book value. When I asked for clarity on their pricing this was the response. "Our logic is that we bought this xterra for more than 6400, so in order to stay in business and pay our bills, we need to sell it for more than we bought it. There aren't many Xterras out there with such low miles, and in such clean condition, and more rare still is the manual transmission, all these factors made us list it for 11995. We lowered the price so as to not sit too long on it, and not be so greedy, our last price lowering was today, from 10695 to 10395. I believe we will find our buyer at this price." So, by their logic, if they paid more for a vehicle than it's worth they need to pass that cost onto the consumer. I think your average person understands that if you buy something you need to sell it for more than the purchase price to make a profit. He goes onto talk about mileage, condition and transmission. All of which factor into book prices. My point largely is do your research before buying here or anywhere. If they truly find their buyer at 10,395 that's great for them.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    June 16, 2012

    I found the truck that I wanted at this dealer. The truck was very clean and ready for resale. The sales person was friendly, courteous and flexible. A... reasonable down to hold the vehicle until I had the cash to buy it, and the time to do so. All paper work was ready when I was ready to purchase and the sale process was painless. J. DeMarco El Cajon, CA

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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