Skip to main content

Teddy Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great day at Teddy Volkswagen

My day at Teddy VW was very well spent. Salesman Frank was by far the best and did a very good job taking us on our road test and going through every process in getting us into our Pre-certified 2012 Jetta. Even though it wasn't my first VW car, and as cold as it was that night, Delivery Team member William also did a good job in attempting to hook up my phone to my Bluetooth and also streaming it to the Bluetooth audio. He also explained the features of the car and I must say I was very appreciative. Great job Teddy Volkswagen and keep up the good work. Lastly, I must also say that the environment is well kept and welcoming. Two thumbs up Teddy VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very good treatment

Great service. I was very pleased with the way they treated me. I am very happy with my purchase and i would recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Customer Service

Abdul was excellent and made sure I drove with a new vehicle today thanks Teddy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Frank Pena

Frank was great , walked me through the whole process , very patient , and very honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Service was absolutely fantastic and i was surely a sign a drive dealership. service exceeded my expectations and this is a dealership would recommend to other being such a family orientated dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Delivery service

They brought my car to me !!!!!!! I have a tight schedule my sales person Desiree and manager Bryan made everything so easy the hardest part was picking the color of my passat Desiree brought the car to me swapped my plates and took my old car time saved thank you teddy VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Abdul-Wahab Suraju

Got the car I was looking for, they worked with me to get in the car I was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr.Jackson

I am a recently college student and I went to Teddy Volkswagen to find a vehicle to help me travel and get around. I met one of the associates ( Desiree Greer) and she was very resourceful when I asked her about some of the vehicles and their facts. She was very sincere and put me in the right direction. Her customer service is out standing and I would totally recommend anyone to her dealership because her excellent service as well as her wonderful advice about vehicles can really help people with their future car choices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

I saw an used online, I called Teddy Volkswagen to inquire about a preowned car. Desiree ensured that the vehicle was in stock. I told her I would be there be there by 5 o clock to see the vehicle. Coming from upstate Ny, got stuck in traffic and called the dealership and explained the situation. They were closing at 7, Desiree and her manager Brian stayed until I came. Great Customer service, can't say thank you enough. Didn't waste my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2012passat

Car shopping is not a pleasant thing to do especially with children went to teddy vw and they made me and my family feel so comfortable we we're looking around and the kids were jumping in the cars and my wife was telling them to calm down and she was getting frustrated my sales person Desiree got them teddy bears and snacks even had my little one in a beetle taking pictures she never rushed us she was patient and we are now enjoying our new Passat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No