Reviews
Write a reviewPrius 2015
Rick Basso went above and beyond to help me get just what I wanted. My husband did all the on line searches and Conicelli had the best year end sales. We went in at 6pm on 12/30, I tested two cars and drove away in the second car Rick recommend at 9pm. I just love my new Prius. No pressure a great place to do business .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the nice review Carol. Rick listens very well to his customers, thus he is able to find them a car they really want at a price they are happy with rather quickly. Rick is a great asset. Enjoy your new Prius! Sincerely, Lori Conicelli Hammond
Amazing Experience
My experience at conicelli Toyota in Conshohocken was wonderful. My experience started on their website. Their website is easy to navigate, if you have questions you can chat with a person who will answer any of your questions. If the person you are chatting with does not have an answer they will ask for your phone number and will call back with all the information. I was in dire need of a car since my car broke down and I could not get to work. I applied through the website and within 24 hours I knew I was approved. I received an email from Colby Stellabott introducing himself and letting me know he would be able to help me. I called him and made an appointment. Once I entered the dealership I was impressed; the dealership is clean, the people are friendly, and I was immediately approached and asked if I had an appointment. Mr. Stellabott came right out and the process began. Mr. Stellabott made buying a car seem so easy. He asked what I was looking for in a car, and how much I wanted to spend a month. The day I was there it was freezing cold and I was not looking forward to walking around a car lot. Mr. Stellabott brought the car to me. The first car I looked at was like looking at a dream, as though he was in my head and knew exactly what I wanted. He sent me on a test drive, and when I came back I said where do I sign. When I returned back to the dealership with the car, Mr. Stellabott already had the numbers figured out. All that was left was giving my down payment and signing on the dotted line. I highly recommend this dealership. They are a first class operation. Thank you Conicelli for selling me my dream car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's nice to hear that our website was easy to navigate as we know that most people like to go online for more information before coming in to test drive the vehicles they are interested in. Our salespeople including Colby are very customer friendly and know how to make the whole process an easy one. Enjoy your new dream car! Sincerely, Lori Conicelli Hammond
Toyota experience
I have purchased my 10th car from Conicelli recently, and as always it is a pleasant experience. Most recently purchased my 2nd Toyota Avalon hybrid and love that car. Exceptional quality and it does not look like a hybrid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for being such a loyal Conicelli customer! The Toyota Avalon hybrid is a great choice. We look forward to helping you again in the future. Again we thank you for your patronage and for taking the time to write about your experience. Sincerely, Lori Conicelli Hammond
Bad dealership. bad experience
bought a used car from them. the next day the engine light came on. i take it there 40 minutes away. they run the code need to order a cat. 6 after taking a few months to decide to buy aftermarket or the manufacturer part they say one day install. drop it off at 9am get a call at 4pm not ready they broke a stud. the next day at 5pm the car is done. i pick it up my 3rd tail light is loose and not working? my engine light now blinks and the car wont get out of its own way. they put 18 miles on the car? i called and left a vm about the tailight etc n return call (dave service) just an all around bad experience. still working on getting the car fixed to run right now that my warranty is up ill be stuck holding the bag. thanks conicelli! partially my fault need to be a smarter buyer. lesson learned.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just got a 2015 Camry replacing a 2012 RAV4
Ray and his team of Casey Cooney and Jonathan Campo were great to work with. They made it easy to try several vehicles and proposed various financial options. They were extremely responsive and we never felt that we were being "high pressured" to make a decision. We drove a Venza, new RAV4 and finally settled on a new 2015 Camry. After 2 days we are happy with our decision for another Toyota. I would highly recommend Conicelli Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We do have a great team at Conicelli Toyota. I am sure the guys will be pleased with your review as well. Thank you for the recommendation and we look forward to seeing you again in the future. Sincerely, Lori Conicelli Hammond
Outstanding experience
I recently purchased a 2015 Toyota Sienna XLE AWD from this dealership. I have purchased several new cars in my lifetime, but I must say that this was the most enjoyable experience I have ever had. Our salesman, Erik Stiteler, was very patient and informative about the vehicle. He arranged to have the exact vehicle we wanted in from Toyota and it was exactly what we expected! He could not have done anything more for us, and for that I am appreciative that Toyota employees such a professional and knowledgeable employee. Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Sienna! Thank you for taking the time to write a review as well. Erik is very customer oriented and knowledgable about the vehicles he sells. As always we try to make the buying process as easy and smooth as possible. Sincerely, Lori Conicelli Hammond
Greatest Purchasing Experience EVER!
I worked with Bill Wilson, please, please see Bill if you want to purchase a car! He took his time to find a credit option and price that was within my budget! Also a huge thanks to their Credit Manager! :-) :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We at Conicelli agree with you that Bill Wilson and the credit department will work hard to get you in the car you want at a price you can afford. Thank you for taking the time to write a review and enjoy your new car! Sincerely, Lori Conicelli Hammond
Great Experience
When I planned to upgrade my car, I decided to look at Conicelli Toyota in Conshohocken. Our sales associate Luke S. was great, Worked with us every step of the way. I highly recommend Conicelli to anyone looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome to the Conicelli customer family! Customer service is a top priority here at Conicelli. Thank you for the recommendation, we look forward to helping you in the future. Sincerely, Lori Conicelli Hammond
Just what I needed
The sales representative are the best. They are always willing to find what worked for you. This facility make the process as smooth and easy going. They are all respectful, sociable, great attitude. If anyone is looking for a place to get the ideal car, don't doubt to go to Conicelli Toyota Scion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing a review regarding our Toyota dealership. We know your time is valuable and we try to make the buying process as smooth as possible. We look forward to helping you and anyone you may refer in the future. Enjoy the new car! Sincerely, Lori Conicelli Hammond
Excellent Buying Experience ! Lifetime Customer
I wanted to leave a review for Mr. Bill Wilson and share my experience buy my first time dream car. Being a student and struggling with financing for the past few years coming here was by far the easiest place I've ever made major purchase. I was greeted with smiles and warm hugs by everyone. I expressed my financial concerns and Mr. Wilson was able to go over and beyond my expectations providing me with the most excellent service. I drove off with the nicest car I've ever driven and that is all thanks to Mr. Wilson!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review. Bill Wilson will work hard to get you in the car you want at a price you can afford. At Conicelli we try to make the car buying process as smooth as possible. We look forward to hearing from you again in the future. Enjoy your new dream car! Sincerely, Lori Conicelli Hammond