Reviews
Exemplary service Kind and compassionate employees
Exemplary service Kind and compassionate employees concerning my situation Salesman’s available to answer any concerns I had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Completely satisfied- Jim took care of my needs .
Completely satisfied- Jim took care of my needs . Had some interior work done , technician did a great job as well - I’ve owned several Infiniti’s have been very pleased with the car line
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pickel2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Hilton Head.
Worst sales and services!
Absolutely the worst service I have ever dealt with. In sales department and services. My car was sitting at this place for over a month just for a key fob, they would never call to update me on anything, I’ve had to call them if I wanted to know anything about my vehicle. They wouldn’t even lend me a vehicle during this time so I lost my job in the mean time, and so much more bad service, they still couldn’t go down on the service prices after everything I went through. As my car was sitting in service I was looking to trade for a vehicle, but all sales men were very pushy on just settling for just any car, I had to go to three sales men and I STILL couldn’t get the right treatment as a customer. Don’t recommend going there if you can avoid it!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jp, we regret to hear that you are displeased with your recent experience with us. Thank you for taking the time to let us know how we can improve.
Marlon was super
Marlon was great. He was personable and helpful. He explained what my car needed and got the service completed in a timely manner. Would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ginaj, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
I am from the Charleston area and have had an Infiniti
I am from the Charleston area and have had an Infiniti (3) since 2004. A nice drive to your dealership and from my first call to the time I drove home felt it was a wonderful experience and short wait time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sgallick18, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of Hilton Head
As a former multi franchised dealer and owner of
As a former multi franchised dealer and owner of Monroneylabels.com this is a five star dealership. Happy to sing your praises on Hilton Head! Other dealers have a long way to go on service to beat you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nednielsen, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Hilton Head!
This dealership has been a constant professional in the
This dealership has been a constant professional in the years I have service. They unlike some other dealerships on the island are not consistent with great service. I will continue to your customer. Great services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Flower53buck, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Patient, professional and no pressure.
Staff is knowledgeable and listens to customers vehicle issues. And assist me in making those decisions. They never put pressure on me to purchase more services than I could afford. He was very helpful in every detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
S.f. Burke, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very happy with my experience, I knew what I wanted as
Very happy with my experience, I knew what I wanted as far as my interest rate , what I was willing to pay exc and I left with exactly that . Phenomenal customer service department; you are greeted as soon as you walk in the door, very professional people who are great at their job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Linzlou615, thank you for your kind words and this wonderful review!
Would give ten starts if I could
Just the right amount of time spent during this car buying process , they will take great care of you and make a normally stressful experience quick and easy . Great customer service , phenomenal sales team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bigbo77, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Hilton Head. Please let us know if there is anything else we can do for you; we are more than happy to help!