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Lakeland Volkswagen

(3,046 reviews)
Visit Lakeland Volkswagen
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (863) 852-1722 (863) 852-1722
Used (863) 852-1737 (863) 852-1737
Service (863) 852-1733 (863) 852-1733

Reviews

(3,046 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeland Volkswagen from DealerRater.

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Customer attention,prompt service, support through the

Customer attention,prompt service, support through the process , customer experience, on time, guidance, attention to details

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Already did give her an outstanding review as she was

Already did give her an outstanding review as she was very knowledgeable and professional and kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Just simply a terrific buying experience.

Just simply a terrific buying experience. Lakeland VW was very transparent and honest. Would definitely buy here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

fastest vehicle purchase ever!

fastest vehicle purchase ever! Hunter was the absolute best with helping my wife and I get the payment we wanted and Charles kept the easy going by getting us out the door! I will for sure be recommending anyone looking for a vehicle to come to Lakeland VW!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely the worst experience spent 70.

Absolutely the worst experience spent 70.00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment to say we don't have time to work on your car meanwhile I was at my appointment at 8 am like they asked me to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

The vin number has nothing to do with the service I received thank you for wasting my time with this response cause people just carry a vin number with them how ridiculous does this sound.

Consumer response

No worries Brandon Volkswagon can work on my high mileage vehicle for now on as well as the trim peeves that was never installed they can install them as well moving forward my vehicle will not be back down there

I was well informed about the service(s) that my vehicle

I was well informed about the service(s) that my vehicle needed. The work was done correctly the first time. Will be going back in future to get the other repairs done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone at the service center is wonderful to work with.

Everyone at the service center is wonderful to work with. Ashleigh is always very kind and does everything she can to make a good impression, not just for herself but for the service center as a whole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Accommodating, & extra Helpful.

Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prices seem to have gotten a little too high for me to

Prices seem to have gotten a little too high for me to continue getting service there, so more than likely I will be having my vehicle serviced somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great employees that understand the importance of

Great employees that understand the importance of customer service and knowledge of the product. Everyone acts like the owner. The look of confidence and passion is on the face of every person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.