Reviews
Customer attention,prompt service, support through the
Customer attention,prompt service, support through the process , customer experience, on time, guidance, attention to details
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Already did give her an outstanding review as she was
Already did give her an outstanding review as she was very knowledgeable and professional and kind!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just simply a terrific buying experience.
Just simply a terrific buying experience. Lakeland VW was very transparent and honest. Would definitely buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
fastest vehicle purchase ever!
fastest vehicle purchase ever! Hunter was the absolute best with helping my wife and I get the payment we wanted and Charles kept the easy going by getting us out the door! I will for sure be recommending anyone looking for a vehicle to come to Lakeland VW!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely the worst experience spent 70.
Absolutely the worst experience spent 70.00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment to say we don't have time to work on your car meanwhile I was at my appointment at 8 am like they asked me to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The vin number has nothing to do with the service I received thank you for wasting my time with this response cause people just carry a vin number with them how ridiculous does this sound.
No worries Brandon Volkswagon can work on my high mileage vehicle for now on as well as the trim peeves that was never installed they can install them as well moving forward my vehicle will not be back down there
I was well informed about the service(s) that my vehicle
I was well informed about the service(s) that my vehicle needed. The work was done correctly the first time. Will be going back in future to get the other repairs done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at the service center is wonderful to work with.
Everyone at the service center is wonderful to work with. Ashleigh is always very kind and does everything she can to make a good impression, not just for herself but for the service center as a whole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Accommodating, & extra Helpful.
Accommodating, & extra Helpful. Staff are friendly, knowledgeable. It’s just a long wait but still satisfying visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prices seem to have gotten a little too high for me to
Prices seem to have gotten a little too high for me to continue getting service there, so more than likely I will be having my vehicle serviced somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great employees that understand the importance of
Great employees that understand the importance of customer service and knowledge of the product. Everyone acts like the owner. The look of confidence and passion is on the face of every person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
