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INFINITI of Central Arkansas

(282 reviews)
Visit INFINITI of Central Arkansas
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2022 state dealer award
2025 consumer dealer award 2022 consumer dealer award
New (501) 232-4137 (501) 232-4137
Used (501) 232-4296 (501) 232-4296
Service (501) 232-4935 (501) 232-4935

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Central Arkansas from DealerRater.

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Great dealership to deal with, no pressure to buy! Matt...

Great dealership to deal with, no pressure to buy! Matt excellent in explaining all features Q60. Excellent warranty and received friendly services by phone and dealership visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

I visited several car dealerships in the Little Rock area looking for a low-mileage preowned car and was exhausted after leaving each one. I made an unexpected stop at Central Arkansas Infinity, met Gunner and things changed for the better. Gunner was courteous, knowledgeable, and most importantly, I felt like I can trust him. The finance team was fantastic-fair prices, terms, and completely worked to get me the best deal. If you are in the market for a new or per-owned, vehicle, start your shopping here. It will take a lot of stress out of purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful recommendation, Jerry! We're so happy to hear you experienced the Everett Difference while visiting our dealership and working with Gunnar.

Great Experience

Great to work with. The team was very helpful. The buying process was very easy. They had no hidden fees like most other dealerships. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful recommendation! We're so happy to hear you experienced the Everett Difference while visiting from Memphis!

5 stars

My experience at Infiniti of Central Arkansas was great. Clayton made my buying experience very smooth and easy. We will be back in the future for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful recommendation, Diane! We're so happy to hear you experienced the Everett Difference while visiting our dealership and working with Clayton.

"Two in a row"

My first experience with this Everett dealership in 2017, was so good, that I came back 39 months later, and returned that QX60 for a new 2020 QX60 Luxe, AWD, and the whole experience did not disappoint. After making comparisons with the Audi and Acura offers, Everett's deal was by far the better value, hands down - they made this decision an easy one......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love out of state and they made me feel very...

I love out of state and they made me feel very comfortable. New car was delivered very quickly with zero issues. Will purchase next vehicle from them as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

The dealership made buying a car an easy experience. The knowledgeable sales staff was able to answer my questions and we quickly negotiated a deal. I will do business with Infiniti of Central Arkansas again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unhappy to say the least

After I purchased a previously owned vehicle from Everett Infiniti online, they delivered the vehicle to me. Once I received the vehicle it was clear they had not bothered to clean the vehicle or disclose to me that several things were not in order despite the “107” point inspection they touted. I was shorted one key FOB, and the other issues included a broken reading light and broken air vent. Both broken items I’m sure would have been caught and fixed had they detailed the vehicle and completed the said inspection in the first place. The reason I’m sure the inspection wasn’t completed, was the beer bottle top left on the backseat cup holder, and baby pacifier left in the storage compartment I found. Their fix after I brought this to there attention? Refund me $31 off the delivery fee because that’s what they believed I should be able to 1. Source the OEM parts needed to remedy, and 2. Be charged by a local dealership for labor.... Among other things, they didn’t even have the courtesy to give me a full tank of gas upon delivery.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scott, it is our mission to make sure you are completely satisfied and experience the Everett Difference each time you do business with our dealership. We are very sorry for any miscommunication or inconvenience we may have caused you during your recent purchase. Your feedback has been forwarded to management for further review. Please let us know if there is anything more we can do for you. Your Everett Sales Team

The best dealership from top to bottom!!!!

We had the most genuine salesman you could ever ask for buying a car. Jared was extremely helpful, never pressured us, and worked with us graciously to get me in the car I wanted! I would recommend not only Jared, but the whole Everett Family to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful recommendation, Janis! We're so happy to hear you experienced the Everett Difference while visiting our dealership and working with Jared.

Most hassle-free experience ever!

Jared B was extremely helpful, considerate, and honest! We explained our displeasures with previous dealerships and the games they were playing! We live over 3 hours away and we’re passing through Benton for the holidays. Jared worked everything over the phone, came in hour and a half early to make sure our vehicle was ready, and had us in-and-out in under an hour knowing we had a long drive ahead of us. I am unbelievably pleased with my experience!! I would drive over 3 hours to receive that kind of service any day! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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