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Loyalty Volkswagen

(552 reviews)
2026 state dealer award
View 3 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award

Reviews

(552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Loyalty Volkswagen from DealerRater.

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I just recently serviced my vehicle here and it was an amazing experience! They did an excellent job! Ashley Robertson makes sure she keeps me informed and updated! I will return anytime I need a service done to my vehicle! Thank you so much Loyalty VW! The technicians are awesome also! Recommend them 10/10⭐️

I just recently serviced my vehicle here and it was an amazing experience! They did an excellent job! Ashley Robertson makes sure she keeps me informed and updated! I will return anytime I need a service done to my vehicle! Thank you so much Loyalty VW! The technicians are awesome also! Recommend them 10/10⭐️

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are happy to hear Ashley took exceptional care of you and kept you well informed throughout the process. Your recommendation means so much to us. We wish you safe travels and hope you continue to choose us for all of your future automotive needs.

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I had an excellent experience everyone at loyalty vw did a wonderful job it's the only place I will buy a 🚗 car.

I had an excellent experience everyone at loyalty vw did a wonderful job it's the only place I will buy a 🚗 car.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marcus, thank you for your amazing review! We are thrilled to hear our team provided you with a 5-star experience. It is an honor to know how confident you are in our efforts. Please do not hesitate to give us a call if we may ever be of further assistance to you.

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We have used Michael Altizer for our annual check-up service for the past three years. Thanks to his expertise, he has saved us a considerable amount of time and money, and we will continue to use his services in the future. Thank you for all the explanations and advice.

We have used Michael Altizer for our annual check-up service for the past three years. Thanks to his expertise, he has saved us a considerable amount of time and money, and we will continue to use his services in the future. Thank you for all the explanations and advice.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It is an honor to have earned your confidence and loyalty, and Michale and the team will certainly continue to provide you with the same 5-star service in your visits to come. Safe travels!

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James and Brock were amazing. They worked hard to get me into my new 2026 Tiguan. Dylan made the financial part of the process easier and even caught a duplicate that dropped my monthly payment down 9 dollars. I would recommend this dealership to anyone who is looking for a new or used car.

James and Brock were amazing. They worked hard to get me into my new 2026 Tiguan. Dylan made the financial part of the process easier and even caught a duplicate that dropped my monthly payment down 9 dollars. I would recommend this dealership to anyone who is looking for a new or used car.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate our dealership. We are glad James, Brock, and Dylan took great care of you. Your recommendation means so much to us. Congratulations on your new Tiguan!

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Entire experience was top notch from the initial contact to make the appointment to the check out process after my car was serviced. Michale Altizer provided stellar service and made sure I was informed throughout my appointment. Loved the multi point inspection video and the online process to accept or decline recommended services.

Entire experience was top notch from the initial contact to make the appointment to the check out process after my car was serviced. Michale Altizer provided stellar service and made sure I was informed throughout my appointment. Loved the multi point inspection video and the online process to accept or decline recommended services.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! Providing thorough and efficient service is so important to us, and we are glad Michale's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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KODY ELLEN. Is amazing. He will be my salesman from now on. Amazing service on his part. Very thorough and professional. He continues to follow up with me to see if I need anything. I have never seen this type of attention from a business before and it is amazing. Thank you and GOD Bless you Kody

KODY ELLEN. Is amazing. He will be my salesman from now on. Amazing service on his part. Very thorough and professional. He continues to follow up with me to see if I need anything. I have never seen this type of attention from a business before and it is amazing. Thank you and GOD Bless you Kody

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the positive experience you had with Kody. He will be honored to hear of your kind words and to know how confident you are in his efforts. We wish you safe travels until we meet again!

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Ashley Robertson was extremely efficient and helpful. The dealership was clean and friendly. 10/10

Ashley Robertson was extremely efficient and helpful. The dealership was clean and friendly. 10/10

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Brian! We are so glad Ashley was kind and helpful. We strive for 100% customer satisfaction. We wish you safe travels and hope for an opportunity to work with you again.

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Our Atlas was not shifting as good as it used to, Michale Altizer took the time to explain the services needed and was able to bundle the costs. The Atlas shifts better than new now.

Our Atlas was not shifting as good as it used to, Michale Altizer took the time to explain the services needed and was able to bundle the costs. The Atlas shifts better than new now.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad Michale provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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Michale Altizer Consistently provides quality customer service based on my individual needs. He maintained consistent contact in order to schedule an appointment to fit my busy schedule. Time was taken to help me prioritize service needs for my vehicles without pressure or judgement.

Michale Altizer Consistently provides quality customer service based on my individual needs. He maintained consistent contact in order to schedule an appointment to fit my busy schedule. Time was taken to help me prioritize service needs for my vehicles without pressure or judgement.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving Michale this wonderful review! We strive for 100% customer satisfaction, and we are glad he provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further assistance to you.

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Great service, very informative on what’s wrong with vehicle at what needs to be done.

Great service, very informative on what’s wrong with vehicle at what needs to be done.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive review. We are glad our team was helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. If we may ever be of further service to you, please do not hesitate to give us a call.

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