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Crown Hyundai

(7,016 reviews)
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 9:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 12 awards
2018 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-6431 (888) 482-6431
Used (888) 482-6497 (888) 482-6497
Service (888) 482-8083 (888) 482-8083

Reviews

(7,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Hyundai from DealerRater.

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I would recommend this dealership to family and friends....

I would recommend this dealership to family and friends. Had a great experience and will be purchasing from them again. Very friendly and educated staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Robert Hogan will be thrilled to hear your kind words as well. Your Friends at Crown Hyundai

I did a lot of car shopping online, so I knew what car I...

I did a lot of car shopping online, so I knew what car I wanted and what price I was willing to pay. Once I found which dealerships had the inventory of what I needed, I worked with Amy to get the car I wanted for the right price. She was able to help me get the deal I needed and I love my new Elantra.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear you had a great car buying experience. It is not every day you buy a car so why not make it memorable! Have fun showing off your new Elantra! Your Friends at Crown Hyundai

We went to this dealership on the recommendation of a...

We went to this dealership on the recommendation of a friend. Everyone at the dealership treated us like family but the real star was Amy Simpson, she was everything you could ask for in a car saleswoman. Amy was only interested in making sure we got just what we wanted, she was not pushy at all and had a wealth of knowledge about her Hyundai's. I would tell anyone looking for a Hyundai to go to Crown, and anyone going to Crown to ask for Amy Simpson...you just can't go wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Amy Simpson is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car! Your Friends at Crown Hyundai

Car owner

We were having difficulty purchasing our 2011 Genesis this year, however no one at the dealership instructed us on the proper instruction on what we needed to do even after repeated phone calls and voicemails until we starting working with Amy Simpson. She was very helpful and got us started on the right process of purchasing our car. We love this car and don't understand why the finance dept wouldn't help us in a more productive way. This was very disapointing. But the good news is with Amy Simpson assistance all of this has now been resolved to everyones satisfaction. We look forward to using you company again when we find ourselves in need of another vehicle. Thank you Amy Simpson at Crown Hyundai in St Petersburg, FL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks Charles

Charles was very helpful when explaining the options available on the different models we looked at. Made a point to explain the 5yr/60k bumper to bumper and the steell timing chain. One of the better experiences I have had dealing with car salesman. Kudos to Charles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Awesome car buying experience!

We went to this dealership on the recommendation of a friend. Everyone at the dealership treated us like family but the real star was Amy Simpson, she was everything you could ask for in a car saleswoman. Amy was only interested in making sure we got just what we wanted, she was not pushy at all and had a wealth of knowledge about her Hyundai's. I would tell anyone looking for a Hyundai to go to Crown, and anyone going to crown to ask for Amy Simpson...you just can't go wrong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Robert greeted my wife and I outside the dealership where...

Robert greeted my wife and I outside the dealership where we were looking at what was to become our new vehicle. He made us feel welcomed and took very good care of our needs, from explaining all of the features and options to having our vehicle ready for pickup as he promised, detailed perfectly. Danny was equally as gracious, explaining the need for the extended warranties, and then getting us a better interest rate so that we could have all the coverage and still remain within our budget. We have bought vehicles from this dealership before and have always had a good experience. We couldn't be happier with our current purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at Crown Hyundai, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Robert and Danny were such a great help. Your Friends at Crown Hyundai

We needed assistance purchasing our car and we went to...

We needed assistance purchasing our car and we went to our own credit union for the loan. Amy Simpson the first person and the only person who was very helpful and efficent in helping us. This was after multiple calls and voicemails to the finance dept for this same assistance and they did not return our phone calls nor the calls of our loan officer at the credit union. This part was very disappointing because we like our car and wanted to purchase it and we felt this was a compliment to Hyundai that the was worth purchasing. Again we cannot stress enough how helpful Amy Simpson was and we cannot thank her enough. She is an excellent empolyee and we hope you appreciate her as much as we do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for letting us know how we are doing. Here at Crown Hyundai, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Amy Simpson was able to assist you in finding a vehicle that was right for you. Your Friends at Crown Hyundai

Great service, courteous and knowledgable!

Justin Hoffman was a pleasure to work with and when my finances are in order I plan to go back and seal a great deal with him! Gave me lots of options and I appreciate the time he spent with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great salesman Charles

Being a female,Charles made me feel at ease when answering all my questions. He focused on me more than my husband,due to the fact he was told it would be my vehicle. I would certainly deal with Charles in any future auto purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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