Reviews
Total nightmare to deal with this dealership.
Total nightmare to deal with this dealership. Terrible communication and terrible customer service. I won't bore you with details, but it was like I had to beg for information on cars. Sales staff are useless and get ready for ADD ONS!!! The price they advertise is not the price! Go elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealer , I bought a few cars in the past big
This dealer , I bought a few cars in the past big dealer small dealers never had a bad one like this one . Looked at a car with my sister got pre qualifed offers prior to our arrival they lied about our approval ,rates they were fixeaded on using there bank (alley ) I believe gaves is the run around went 3 times to the dealer our bank that they use gave us a voucher code I believe to make process easy, they didnt care I preferred to use there bank rates . Our bank called there regional manger to seal the deal no one ever answered our bank to finalize he called all day I tried talking to finance just got put on hold for more then an hour ,never talk to someone . They make promises till u run ur credit start negotiations and then u hear (hold on let me see what I can do) Pass by there just talking and laughing in a bundle , I'm gonna see whati can do with bbb or something this place is childs play . Santa ana dealer won t recommend unless u have bad credit and willing to walk in backward into the dealer I have a lot more to say but they already took enough of my time . Don't believe me got in there with ur own offer from ur bank which is the best thing to do anyways
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Justin & the team at Cal Motors Direct we're very helpful
Justin & the team at Cal Motors Direct we're very helpful in getting me the car i wanted at the price i could afford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Huge thanks to Bryan for getting me approved and getting
Huge thanks to Bryan for getting me approved and getting me into my dream vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian was amazing !
Brian was amazing ! Explained everything thoroughly and made the process quick and easy. Will highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Can’t be more thankful with this dealership!
Can’t be more thankful with this dealership! I love my 2022 Corolla and if you need a car please ask for Brian he’ll take care of you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly staff and awesome financing.
Friendly staff and awesome financing. Huge thanks to Bryan for helping buy my corvette! Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If you’re in the market for a vehicle make sure to go to
If you’re in the market for a vehicle make sure to go to this dealership. Friendly staff and my salesman Bryan was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I highly recommend purchasing a vehicle at this store!
I highly recommend purchasing a vehicle at this store! Make sure to ask for the salesman Bryan. He made everything smooth and easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan was super patient and helpful.
Bryan was super patient and helpful. I have bad credit and he helped get into a vehicle with little down payment. Ask for Bryan for a great vehicle purchase experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
