Reviews
Very easy!
So easy! I took my 2012 chevy cruz in for its free scheduled maintenence. Took it at the time it was scheduled, was helped by Kaitlyn who was extremely helpfull and knowledgeable. She took my keys and I ran errands and when I came back my car was done. I had thought I needed new brakes by was infomormed they still had some time before they needed changing. Kaitlyn informed me the techs found a water pump leak, which will be covered under my warenty and informed how to schedule the fix. I left within a few hours with my car running great, an apointment to get a new water pump and didnt spend a dime. One the best car maintenece experiences I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeremiah, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. I'm so glad that Kaitlyn has been very helpful and accommodating during your visit. Thank you for choosing Bob Stall Chevrolet to satisfy your vehicle's service needs. We hope nothing else happens to you car, if anything ever does, our service team is always here to help you out. So please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and be well! Sincerely, Richard Larson - richardlarson@bobstall.com
My New Corvette
Scott, Mike and Mo are all great assets to your organization. Great professionals and true gentlemen. You have my business and I will definitely recommend Bob Stall to my friends. Thanks Fellas!! Bob McGuigan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for this awesome feedback! We are happy to hear of your positive experience with us. We are glad that Mike and Mo helped you fulfill your business with us. Thank you for choosing Bob Stall Chevrolet for your automotive needs, and for your recommendations. We look forward to serving you again in the future! We also invite you to check out our latest deals on Facebook and Twitter. Sincerely, Richard Larson - richardlarson@bobstall.com
Great dealership!
The only negative thing was that I received an email from your dealership in March telling me that it was time to service my new vehicle. I made an appointment, showed up on a Saturday only to have the service writer tell me I should wait until my car had 6000 miles before bringing it in for service. I think you should coordinate your service reminders with those that come from OnStar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ellen, we thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. I apologize that you are not completely satisfied with your experience, as we aim to provide the absolute best for every customer. We encourage you to contact us if you would like to further discuss your visit, and so that we may move towards a positive resolution. Sincerely, Richard Larson - richardlarson@bobstall.com
Easy and quick!
This was my first experience buying a new vehicle. You hear countless horror stories about pushy salesmen and hidden fees but my experience was relatively quick and the customer service was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosa, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you the best dealer experience ever! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Richard Larson - richardlarson@bobstall.com
awesome customer service
Thank you very much for being so communicative about what was going on. I really do appreciate your dedication to try and pinpoint the problem in such a quick turnaround.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Paul, for this great review. We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bob Stall Chevrolet we value our customers and we look forward to seeing you on your next visit. Sincerely, Richard Larson - richardlarson@bobstall.com
An outstanding experience.
Very professional staff. The staff is always busy, on the move, and will still take the time to see how I am doing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Richard Larson - richardlarson@bobstall.com
Excellent sales,service,in all areas!
Oswaldo Mckenzie, is the best at what he does,always a joy to to do business with. Myself,family and friends all buy our Chevy's from Oswald and will continue to do so.My first buy from Oswald was in 1992,my latest was this week, with many others in between. Over all I give Bob Stall an excellent rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for taking the time to notice those efforts and for leaving such awesome review. We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Sincerely, Richard Larson - richardlarson@bobstall.com
Surprisingly professional buying experience.
I was pleasently surprised by the professionalism and no nonsense approach during this automobile purchase. The salesman Mr. Aitah was very personalble, knowledgeable on the vehicle specifics and did not waste my time. He provided me with the best price available and was very helpful in expediting the purchase process as I was short on time. He then explained all the finer points of the vehicle operations, this was most helpful. Overall I would say that my experience was very favorable and I would recommend Mr. Aitah and your dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raymond, I am very happy to hear that your overall experience with us has been efficient and pleasant. We're glad to hear that our own Mr. Aitah and the rest of the team were able to give you an overall positive experience. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again and hope that you'll find us on Facebook and Twitter to locate outstanding specials from our service department. Sincerely, Richard Larson - richardlarson@bobstall.com
Great service great people great dealership
Every time I come there I have a great experience the people are friendly and nice and just make you feel like part of a family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you so much for taking the time to write this review. We want each customer to be completely satisfied upon visiting us and we are glad to hear that the impression that you received from our dealership was so positive. Welcome to the Bob Stall Chevrolet family! Sincerely, Richard Larson - richardlarson@bobstall.com
friendly personnel, helpful
Everyone we dealt with that day was very pleasant and very helpful. One of the most important things to us in dealing with a car dealership is not being pressured. We felt quite comfortable with your staff throughout the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Evelyn, thank you for the excellent review! It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Richard Larson - richardlarson@bobstall.com