Beach Mazda

LIARS!! SAID THEY TORQUED MY LUGNUTS AND DIDN'T! THEY COULDN'T HAVE AS THE LOCKING LUGNUT SOCKET WASN'T TOUCHED IN THE CAR! HAD THEM TIGHTENED AND THE LOCKING LUGS WERE BARELY HAND TIGHT!! SAID THEY TOPPED OFF FLUIDS AND DIDN'T! MORE IMPORTANTLY CHARGED ME $373 AND HAD THE CAR IN THE BAY FOR 30 MINUTES!! THIEVES AND LIARS! BEWARE!! ANY GOOD REVIEWS ARE FAKE FOR SURE!

I took my MX5 in for its first service the other day. Last night I noticed oil on the floor next to my door in the garage. I looked under the car and there was quite a pool of fresh oil. I took the car back today. I was worried that they cross threaded the plug or filter. They reported that they failed to tighten the oil filter properly. Customer service (counter) were apologetic and professional but now I know that quality at Beach Mazda is on the level of Wal-Mart. I won’t be going back.

Staff made it so very easy to purchase my leased Mazda vehicle. I had leased a 2020 Mazda 6 in the State of FL during late Sept. 2020 and was informed by Mazda finance company that "purchase of vehicle" needed to be completed in North Carolina, which is the state that I currently reside, and the vehicle is registered. After 1st reaching out to a Mazda Dealership in Wilmington, NC and finding the operation not customer friendly, I contacted Beach Mazda, in Myrtle Beach, SC. This dealership is closer to where I reside than Wilmington NC and as I quickly determined very "customer friendly". The Beach Auto Group Mazda/Volvo Business Manager, Todd Spiehler, could not have been more helpful and accommodating in making this transaction stress-free. A few days later, I received an email from Beach Automotive President, Wes Grubbs, thanking me for doing business with them!!! Please give this Dealership every opportunity to do business with, you will definitely be treated fairly and with gratitude. - Brad Shear

I am giving them only one star because of 2 things. One is they required me to buy an insurance policy for fender benders that did not break the paint. Worthless! Next they said the first oil change was free. Seems reasonable. So I did not get my first oil change there because I was out of town. Next oil change was not free because it was not the first. Oil change cost more than the one I received else where also. Now it was my first oil change at the Mazda. But the point is; if you offer one free oil change, it should come anytime. That is the way any dealership does it where I come from. Just really cheap considering I bought the car during the pandemic and paid premium price. Not to mention it was a $40,000 car.

While on vacation in MB from Minnesota, we experienced issues with our CX 9 vehicle. The service advisor Zack Novak provided one of the BEST Experiences I've ever been involved in. Zack managed the analysis and repair of our vehicle in a most professional and caring manner. I would highly recommend Beach Automotive Group for your vehicle purchases as well as amazing service. Thanks Again, Zack ... Steve Schumacher - Minneapolis