Reviews
2020 F150 Lariat 4x4
We had stopped in earlier in July and were surprised by the inventory of new F150s. Plenty to choose from so we sold our Nissan privately and came back last Sunday. Mike MacDonald took my call in the morning and we set up a 2;30 pm apt. When we met with Mike he had the black Lariat we test drove waiting for us. We ended up buying a similar F150 with the 5.5 foot bed. My wife wanted the shorter truck and there were a few colors to choose from. Still went with black though. We were also given an additional $2,500.00 rebate for being a current Ford customer and extended the warranty to seven years. Bumper to bumper inside and out. Great truck, great warranty and a great buying experience. No surprises. We enjoyed working with Mike and would again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Only place I’ll go!
Mike Macdonald (“Big Mike”) is the only care salesmen I trust to work with— I’ve set up two vehicle leases with him and brought my brother to complete 3 as well over the last 10 years. He is honest and doesn’t give any xxxxxxxx. Jason the GM is fantastic too, always working with my family and I to get the best deal/arrangement that works for us. I drive 2 hours south and go to another state just for these two! As NH is a sales tax free state this means I have to pay extra at first registration to cover the Maine sales tax— my point being, I’d rather go to this location over a Maine location, even though my state tax isn’t lumped in. Truly can’t beat their prices or vehicle selection... HUGE lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always ensures your happy!! They work incredibly hard to...
Always ensures your happy!! They work incredibly hard to provide legendary customer services!! If you don’t shop here you just bought the wrong car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I write the review for the purpose of stating exactly how...
I write the review for the purpose of stating exactly how I feel about Seth Duncklee and Portsmouth Ford. I last year purchased a used 2015 explorer that turned out to cost me lots of money fixing constant problems. Some of them dating back to the vehicle being new. I brought my concerns to Seth he tools the issues seriously and ran with them. What happened was a shock the vehicle was taken back and I purchased a 2017 model. This will be my second Explorer from Portsmouth. This dealership certainly takes care of its customers. The deal was made in the phone and when I arrived from Augusta, Maine the contract was JUST as told over r phone. Which to me is rare I. The industry most the time the figures chance some. Not with Seth Duncklee this man is true to his word and does what he says and when he says he’ll do it. I highly recommend Portsmouth Ford for all your vehicle needs. Remember their are never any feee associated with buying a vehicle here. Take your business to Portsmouth Ford and you’ll be completely satisfied for your time. Take it from me. 21 year retired law enforcement personnel these folk care about you. Thanks so much Seth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish my experience at Portsmouth Ford was...
From start to finish my experience at Portsmouth Ford was great. From the moment I walked in everyone was friendly and accommodating, despite my being a few minutes late for my appointment. I was signing the paperwork for my new car by noon. Mike, the sales consultant that assisted me, was so nice, very personable, extremely helpful and professional, and made me feel completely at ease. I wasn’t rushed, pressured, or made to feel like I was just another sale. He was very transparent, honest, and up-front; no tricks or games. Overall it was pleasant and stress-free! I left feeling really good about my purchase and I would definitely visit them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Does not get any easier than this.
Second ford truck purchase in the past year so I know what to expect. Very easy to deal with, Access to any vehicle with zero hassle or pressure. Once you make the decision they can turn this around and ride out in less than an hour. Highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick, efficient, painless
This is the way car buying/leasing should be. I was in and out in no time. I didn't spend my entire Sunday dealing with paperwork, it felt like I was hardly there at all. The vehicle was ready to test drive when we got there, paperwork was a snap, added some accessories so went back on Monday to pick it up. Mike MacDonald was incredible, made sure the vehicle was ready for pick-up during my "lunch" timeframe, and everything was just easy and efficient. Not only would I recommend the dealership, but Mike MacDonald is my go to sales guy! We are loving our FIRST Ford F-150! Just love it! Great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have worked with Steve on my leases and has been...
I have worked with Steve on my leases and has been extremely helpful by providing me with all the different types of options available to best fit my needs. The Salesman I worked with was Dan and I tested out the Explorer and the Edge. Dan went over all of the options for each vehicle. I chose the Explorer and Dan explained all options in detail before I left with my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied with my purchase and the staff at...
Very satisfied with my purchase and the staff at Portsmouth ford quick and easy no hassle and a awesome price for the car I bought big shout out to Dan thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top Notch Service
Brian was top notch. Listened to exactly what we said, exactly what we said we needed, and exactly what we said we could afford. He cut to the chase, and brought us out a beautiful vehicle we could afford. WITH more bells and whistles than we even thought we could get. Vehicle was in excellent condition and the buying process was quick, smooth, and painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
