Granite Buick GMC

Purchase our 2020 Hyundai Palisade with about 90,000 plus miles on it. Next day we were driving home (to Washington) and our battery light came on. We had to stop in Missoula, Montana for them to tell us it was the alternator. This item is a dealership item only so we had to buy two car batteries to get us about an hour and half away from home. We had to tow the vehicle back as we had to order the part. We called the dealership and they said they would try to “work” on a solution. Since we have called/texted over a handful of times with no response.

Mitch, the parts department, and the service department have all been very professional and pleasant to work with

Great experience working with Brett and Kevin at Granite Automotive. I was finally able to find the exact truck I wanted.

Great job to all, miss the express lane convenience and making an appointment cost me an extra trip to the dealership

Never get anything fixed. Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on and runs my batteries dead. I had to buy a jumper box because it kills the batteries. Their service dept sucks. No loaners ever available. It’s a joke you buy a 90k truck and warranty and get treated like a cheap car lot customer.

They provided friendly and prompt service and overall the quality of the experience was excellent

Undre Holt is an amazing salesman that helped my daughter get a car. The service department did a great job servicing her vehicle.

Our salesman, Tim, was very good. Paid cash for the difference, when we were done with our salesman, it took an hour before we got started with paper work. I consider this poor, glad I wasn't financing, it is hard to tell hiw lonv that would take.

I got really good service. Josh was great. Your prices were way to high. I can't afford to deal with you.

Quite expensive but they are up front with you on what they are doing. 15