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Don Wood Ford Lincoln

(173 reviews)
Visit Don Wood Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (844) 338-8929 (844) 338-8929
Used (844) 338-8722 (844) 338-8722
Service (844) 339-0464 (844) 339-0464

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Wood Ford Lincoln from DealerRater.

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Very friendly and the Sales guy Mark Sheets helped me...

Very friendly and the Sales guy Mark Sheets helped me find what I was looking for. I would recommend checking here for your next used or New vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don Wood is really great .They are professional,...

Don Wood is really great .They are professional, friendly,The service dept knows what they are doing.Larry Porter the service manager does a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and Tire Rotation

Service completed in a timely manner. Customer service was kind. Always remember my name and welcome me by stating my first name when I walk in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very kind, respectful, and fast...along with being a very...

Very kind, respectful, and fast...along with being a very clean and safe facility. Will return for all future services!!! Cannot wait to do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

F-150 Recall Notice

The new Don Wood Ford facility is a modern dealership. The waiting room is very well appointed and comfortable which is important while waiting for your vehicle to be serviced. I took my truck in for a recall which was handled easily and quickly. I had a good experience at Don Wood Ford's service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleased

I was impressed with the professionalism and how comfortable the employees showed and made us feel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Don Wood Oil change and maintenance check

We rely on Don Wood for the maintenance of our Ford Explorer. They are well trained professionals and I always feel confident when I leave the dealership that my car has been thoroughly checked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This dealership is awesome and do are the staff. The work...

This dealership is awesome and do are the staff. The work they do is great. Very prompt and also very quick with getting my truck back to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

friendly ,professional and honest, what more do you...

friendly ,professional and honest, what more do you need? Larry Porter was the man I called to set up the appointment. Larry took care of the rest. He is the main reason for being a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Purchased a used Ford Explorer from Garret. The transaction was the fastest I have experienced purchasing a vehicle. Everyone involved was very polite and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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