Reviews
I had a wonderful experience buying my new car here. The salesman Trenton Bevins was patient, knowledgeable, and answered every question I had without any pressure, and he made the whole process easy from start to finish. Financing was also straightforward and transparent and Wendy in finance was very helpful and knowledgeable, and she made the process quick and easy. I love my new car and highly recommend Beckley Chevrolet. If you in the market for a new car go see Trenton and Wendy at Beckley Chevrolet!
I had a wonderful experience buying my new car here. The salesman Trenton Bevins was patient, knowledgeable, and answered every question I had without any pressure, and he made the whole process easy from start to finish. Financing was also straightforward and transparent and Wendy in finance was very helpful and knowledgeable, and she made the process quick and easy. I love my new car and highly recommend Beckley Chevrolet. If you in the market for a new car go see Trenton and Wendy at Beckley Chevrolet!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s amazing. Everyone was very friendly. Trenton was great, along with everyone else. I highly recommend Crossroads Chevrolet.. we will definitely come back
It’s amazing. Everyone was very friendly. Trenton was great, along with everyone else. I highly recommend Crossroads Chevrolet.. we will definitely come back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Eric was very pleasant to work with! The process was smooth and did not take long from start to finish.
Eric was very pleasant to work with! The process was smooth and did not take long from start to finish.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trenton was friendly and available and the rest of the team was enthusiastic to assist us. The car I wanted wasn’t on the lot and they sent someone to pick it up for me from South Carolina.
Trenton was friendly and available and the rest of the team was enthusiastic to assist us. The car I wanted wasn’t on the lot and they sent someone to pick it up for me from South Carolina.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My appointment was at 11 when I called at 1:30 my vehicle hadn’t even been looked at, when I got voiced my aggravation the customer service rep was rude, didn’t even try to apologize just said the service tech got behind and then when I told him how disappointing the service was at this dealership he actually yelled at me and told me I can take it somewhere else.
My appointment was at 11 when I called at 1:30 my vehicle hadn’t even been looked at, when I got voiced my aggravation the customer service rep was rude, didn’t even try to apologize just said the service tech got behind and then when I told him how disappointing the service was at this dealership he actually yelled at me and told me I can take it somewhere else.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
The dealership was very accommodating. Our sales rep knew his job and executed it well. Finance department was very efficient.
The dealership was very accommodating. Our sales rep knew his job and executed it well. Finance department was very efficient.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Braydon was great! He was determined to help get me in the car I wanted and willing to negotiate. He even gave my sister and I homemade pepperoni rolls. A tasty snack and a new car makes for one happy gal.
Braydon was great! He was determined to help get me in the car I wanted and willing to negotiate. He even gave my sister and I homemade pepperoni rolls. A tasty snack and a new car makes for one happy gal.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at the Beckley Chevrolet store was extremely friendly and very helpful. They all made purchasing the truck easy.
Everyone at the Beckley Chevrolet store was extremely friendly and very helpful. They all made purchasing the truck easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first time buying a car, so naturally, I was nervous. The experience was amazing and I truly felt like I was making a great choice! So helpful, kind, and encouraging!
This was my first time buying a car, so naturally, I was nervous. The experience was amazing and I truly felt like I was making a great choice! So helpful, kind, and encouraging!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice, very helpful, wonderful staff. Made the situation easy! Would recommend to go and buy.
Very nice, very helpful, wonderful staff. Made the situation easy! Would recommend to go and buy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car