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Serra Nissan

(2,415 reviews)
Visit Serra Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (205) 390-0477 (205) 390-0477
Used (205) 683-2753 (205) 683-2753
Service (205) 390-0485 (205) 390-0485

Reviews

(2,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Nissan from DealerRater.

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I absolutely love the service department. All the...

I absolutely love the service department. All the advisors and techs are the best! Will always bring my Nissan in for service! Best dealership around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Working with great people

The experience was great these are the best people to , work on your car in the world they have great service . They really care about there customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, friendly and transparent. I really...

Very professional, friendly and transparent. I really liked the atmosphere. They will be getting my future business. The experience was a pleasure. I had a service department that I was pleased with but Serra Nissan has replaced them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was a good experience. Got my express service done...

This was a good experience. Got my express service done for a really-really sweet price. The wait time was reasonable. Love the complementary pop corn and refreshments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am quite pleased with the service department and their...

I am quite pleased with the service department and their staff. Professional, friendly, and very accommodating. Due to illness Amanda was great on rescheduling me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love Serria Nissan they have the best STAFF , fastest...

I love Serria Nissan they have the best STAFF , fastest service , and I will continue to use them for all my automotive needs!!! Thanks Matt for your great service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Super people to work with it was a problem they had to...

Super people to work with it was a problem they had to hunt got it done no complaints here so far it's all good thanks for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Scheduled safety recall for 0800. Arrived 0745....

Scheduled safety recall for 0800. Arrived 0745. Received car almost 1200!!!! Paperwork indicated it took 2.5 hrs to do the job. Why make an appointment if they begin work much later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good experience. I encounter a few problems the day...

Very good experience. I encounter a few problems the day after and it was taken care of immediately. Jeremy was an AWESOME salesman and I am grateful!!!💜💛

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Serra Nissan accomplished what I expected.

Serra Nissan accomplished, in a timely manner, what I expected. With my new vehicle purchase; I was entitled to my first two oil changes fro free. One down, One to go,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.