Reviews
I wanted to buy my son a car and Angel Borja went ABOVE
I wanted to buy my son a car and Angel Borja went ABOVE AND BEYOND to help me. Needless to say my son is very happy and so am I. He made sure I got what I wanted. Very Blessed to have him as our salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for such an amazing review about your recent sales experience! We are so appreciative that you chose Serra Nissan for your vehicle needs, and we sincerely thank you for your time and business. We hope you will continue to choose us for any future service or sales needs!
They took my car right in and actually listen to me.
They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wonderful.. I was very impressed. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!
Handled sale with kindness and very helpful.
Handled sale with kindness and very helpful. It was fast,complete and with friendliness. Thanks
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review and for choosing Serra Nissan for your new vehicle! We are proud to have served you and sincerely thank you for your time and business. We hope we can serve you again and provide an even more incredible experience!
Ziggy and the Nissan service team took amazing care of my
Ziggy and the Nissan service team took amazing care of my vehicle. They got me out early and did excellent work. So thankful!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review and for trusting our service team with your vehicle! We are very glad to hear about your great experience, and are proud to have served you. We hope we can earn your time and business again for any future vehicle needs!
My service was very short but very efficient.
My service was very short but very efficient. Ziggy was very helpful and very courteous. I know we customers can be a pain; however, each encounter with Ziggy was excellent customer service. He is very patient and very compassionate and that helps make the trip more bareable. I look forward to my next visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting your great service experience, and for choosing Serra Nissan for your vehicle's service! We greatly appreciate the chance to serve you, and we look forward to the next time we are able to earn your time and business!
The oil Change and tire rotation was great.
The oil Change and tire rotation was great. A couple of days ago I noticed a section of the splash guard under the car was hanging down. I had to jack it up and repair it. I guess the tech did not secure it properly after draining the oil.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and your feedback after your service visit! We thank you for choosing our team here at Serra Nissan, and we hope that we can serve you in the future and provide an even better experience!
Well since this is my third time receiving a message to
Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and dismissive, wouldn’t even listen to my plight because she had “other cars” to tend to that day which isn’t my problem as a customer. The other times I was turned away for problems with my car that only exist because they sold me a car that was rear ended and failed to tell me, otherwise I wouldn’t have wasted my time purchasing the car. My experience here has been nothing but a pain and I wouldn’t recommend anyone get a car here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.
Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.
Terrible,chest people,not honest-you have to check after
Terrible,chest people,not honest-you have to check after completion of work. tech unreliable
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Rick was the best salesman I could have asked for. Lindsay was great with helping me setup thr NissanConnect app on thr phone making sure the phone controlled with the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, and congratulations on your new car! We appreciate you choosing our team here at Serra Nissan, and we are proud to have served you. We look forward to helping you for any future service or sales needs as well!
Even though my car had a secondary warranty coverage the
Even though my car had a secondary warranty coverage the dealership honored tans was very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review and for choosing our team here at Serra Nissan for your vehicle's service! We are glad to hear your had a great visit, and we sincerely thank you for your time and business. We hope we can serve you again in the future!