Skip to main content

Gay Family Auto

(3,725 reviews)
Visit Gay Family Auto
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 431-8519 (888) 431-8519
Used (888) 448-3519 (888) 448-3519
Service (888) 435-8917 (888) 435-8917

Reviews

(3,725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gay Family Auto from DealerRater.

Want to share your experience with this dealership?

Write a review

Best car buying experience ever!

Best car buying experience ever! Highly recommend to anyone looking for a great deal. We were in and out in no time and he got my wife into her dream car! Thanks again Dr.mike and Gay Family Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very kind and professional people.

Very kind and professional people. They were transparent in the process and very communicative. I have already referred them to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Has a nice and clean facility.

Has a nice and clean facility. With friendly employees. The no pressure to buy at anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We received tremendous customer service.

We received tremendous customer service. Our sales representative, Shelby was great and quick to respond to all of our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gay Family Kia provided excellent service.

Gay Family Kia provided excellent service. Purchasing our new Sportage SX by our salesperson Dr. Mike. He was knowledgeable, listened and professional from the beginning to the end. We are very happy with it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience buying a K5 here!

Awesome experience buying a K5 here!! Austin was so patient with us, answered all our questions (multiple times) and explained everything thoroughly and he went the extra mile to set up the app and system preferences with us. Austin took the time to understand what we were looking for and did not try to over sell us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pat Smith is an amazing salesman!

Pat Smith is an amazing salesman! He tackled all my hard questions, programmed my new car for me, and gave me a tutorial on how to navigate through the system. I will recommend him to anyone that is looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

He was the greatest sales man i ever came across, very

He was the greatest sales man i ever came across, very nice guy and answers all of our questions and doubs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My second key & my registration have not arrived yet.

My second key & my registration have not arrived yet. I feel sure Austin will get them to me ASAP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were looking for a car for our daughter.

We were looking for a car for our daughter. Her old car gave out and needed a new transmission. We decided to buy her a used car. We didn’t think we’d get a good trade on her car. We were happy they offered more than we expected! The car we wanted was almost new, and we got a great deal. We couldn’t be happier!! We’ve already shared our experience with family and friends. We highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.