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Conley Subaru

(1,508 reviews)
2023 consumer dealer award
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2023 consumer dealer award

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Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conley Subaru from DealerRater.

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As good as always. As good and great as we experienced the past, especially with Howard. The test drive he supervised sold us on this make and model.

As good as always. As good and great as we experienced the past, especially with Howard. The test drive he supervised sold us on this make and model.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted that Howard guided you through the test drive and helped you decide on your new Subaru. We appreciate your continued trust and look forward to assisting you again.

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Pleasant visit resulting in my purchase of one of the last of the Legacy models. Sorry to see it go.

Pleasant visit resulting in my purchase of one of the last of the Legacy models. Sorry to see it go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Subaru and congratulations on securing one of the last Legacy models. We’re glad your visit was pleasant and hope you enjoy every mile in your new Legacy.

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Fabulous, great service, great communication and very helpful. Fixed my car issue and my car drives perfectly now.

Fabulous, great service, great communication and very helpful. Fixed my car issue and my car drives perfectly now.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear our communication was clear and we resolved your Subaru Outback issue so it’s driving perfectly now. We look forward to helping with your next service.

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excellent service. Quick, efficient, pleasant.Both the valet fellow and the supervisor were very understanding when I asked if work could be finished by noon (9:30 appt.) due to personal situation and assured me it would be done. Work was finished by 11 well in advance of me commitment. The waiting area is very pleasant, clean and comfortable.

excellent service. Quick, efficient, pleasant.Both the valet fellow and the supervisor were very understanding when I asked if work could be finished by noon (9:30 appt.) due to personal situation and assured me it would be done. Work was finished by 11 well in advance of me commitment. The waiting area is very pleasant, clean and comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting how quickly we finished your Subaru Outback ahead of your noon deadline. Tom and our valet team were glad to accommodate your request and complete the work by 11. We’re delighted the waiting area met your needs, and we appreciate you sharing your experience.

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My car was taken at the scheduled time. The waiting room is comfortable and i was kept up to date on the progress. I am a very satisfied customer. Thank you Conley.

My car was taken at the scheduled time. The waiting room is comfortable and i was kept up to date on the progress. I am a very satisfied customer. Thank you Conley.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing your Subaru Outback in for service at the scheduled time. It’s great to hear you found our waiting room comfortable and appreciated the progress updates. We look forward to assisting you with your next visit.

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Our whole experience from the time we stepped inside Subaru was amazing. Friendly, unpressured and relatable. The sales personnel was relaxing and informative. The finance department was actually a pleasure. After we owned my new Subaru for almost two weeks, Subaru gives you an appointment to go over all the new technology. Thank you Kevin, Chris and Tom for your help and making our experience so positive.

Our whole experience from the time we stepped inside Subaru was amazing. Friendly, unpressured and relatable. The sales personnel was relaxing and informative. The finance department was actually a pleasure. After we owned my new Subaru for almost two weeks, Subaru gives you an appointment to go over all the new technology. Thank you Kevin, Chris and Tom for your help and making our experience so positive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted your Subaru Forester purchase was relaxed and informative from start to finish. Kevin and Tom will be excited to know they contributed to your positive experience, and our finance team enjoyed assisting you. We hope the technology session helps you get the most out of your Forester’s features.

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First time Subaru buyer. Salesman was not high pressure.Had oil change at 1,000 miles (my choice) and service was very good and timely .Everyone here has an appreciative attitude for being their customer. As opposed to some that make you feel like they're doing you a favor.

First time Subaru buyer. Salesman was not high pressure.Had oil change at 1,000 miles (my choice) and service was very good and timely .Everyone here has an appreciative attitude for being their customer. As opposed to some that make you feel like they're doing you a favor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Subaru for your first purchase. We’re glad your Outback’s 1,000-mile oil change was efficient and that our team’s attitude made you feel genuinely appreciated. We look forward to assisting you with future service visits.

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So far, after 1400 miles and an initial oil change at 1,000 miles (my choice) all is good with Conley's Subaru dealership. We were going to buy a 2026 Subaru from someone and salesman Kevin was no pressure and service very good. First time Subaru buyer so no history with brand or dealership but would go back if we decide to trade.

So far, after 1400 miles and an initial oil change at 1,000 miles (my choice) all is good with Conley's Subaru dealership. We were going to buy a 2026 Subaru from someone and salesman Kevin was no pressure and service very good. First time Subaru buyer so no history with brand or dealership but would go back if we decide to trade.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us to service your Subaru Outback. We’re glad your oil change at 1,000 miles and check-in around 1,400 miles went smoothly and that Kevin made buying pressure-free. We hope to assist you again whenever you’re ready to explore a trade.

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Always good to work with Ariel. Team did what was expected. This is for the fifteen word minimum

Always good to work with Ariel. Team did what was expected. This is for the fifteen word minimum

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We’re glad our service team met expectations when you brought in your Subaru Forester and we look forward to assisting you again.

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Took me in immediately. Ariel, service manager was so friendly and informative. Great waiting area and car finished quickly.

Took me in immediately. Ariel, service manager was so friendly and informative. Great waiting area and car finished quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of your Subaru Outback service. We’re happy we could welcome you right away and that our service team was friendly and informative. It’s great to hear the waiting area was comfortable and your Outback was ready so quickly.

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