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Conley Subaru

(1,515 reviews)
2023 consumer dealer award
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2023 consumer dealer award

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Reviews

(1,515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conley Subaru from DealerRater.

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Only in for an oil and filter change. Service performed quickly and efficiently. Camera feed was new and different. I did not buy this Subaru at Conley, but I know service department under the direction of Ariel Claus is 1st rate based on past experience with my 2025 Outback Touring which was purchased at Conley.

Only in for an oil and filter change. Service performed quickly and efficiently. Camera feed was new and different. I did not buy this Subaru at Conley, but I know service department under the direction of Ariel Claus is 1st rate based on past experience with my 2025 Outback Touring which was purchased at Conley.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear your oil and filter change was completed quickly and that the new camera feed was helpful. We appreciate your ongoing confidence after working on your 2025 Outback Touring. Please let us know whenever your Subaru needs attention again.

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I buy a new vehicle every 2-3 years, Working with Conley, whether it be sales or service has been a dream. Their service center is clean, neat, and has customer amenities. Their service staff, whether it is the advisor I am working with or the other staff is always friendly, courteous, and professional. They explain everything and I always feel they have my best interests in mind. I will only use Conley and when I get my next Subaru, you can be sure it will be from Conley.

I buy a new vehicle every 2-3 years, Working with Conley, whether it be sales or service has been a dream. Their service center is clean, neat, and has customer amenities. Their service staff, whether it is the advisor I am working with or the other staff is always friendly, courteous, and professional. They explain everything and I always feel they have my best interests in mind. I will only use Conley and when I get my next Subaru, you can be sure it will be from Conley.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

How wonderful to know your visits for both sales and service are smooth. We’re glad our clean service center, amenities, and friendly staff provided clear explanations during your Subaru Forester service. Your loyalty is appreciated, and we look forward to assisting you again.

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All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Conley Subaru. We appreciate your business and hope to see you again soon!

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All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

All ok. Long ride for us. They did not use the camera shot on the under parts of the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

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Courteous, timely and workmanship Performed quality service, meet expectations and cost was very reasonable. Professional

Courteous, timely and workmanship Performed quality service, meet expectations and cost was very reasonable. Professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for noting the courteous, timely and professional work on your Subaru Forester. It’s great to hear the service quality and pricing met your expectations. We look forward to helping you again.

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They keep you informed with what they tell you and the video also helps to understand what is going on with your vehicle.

They keep you informed with what they tell you and the video also helps to understand what is going on with your vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting how our updates and video overview kept you informed about your Subaru Crosstrek. We’re glad the visuals clarified the service process. We look forward to assisting with any future maintenance.

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As good as always. As good and great as we experienced the past, especially with Howard. The test drive he supervised sold us on this make and model.

As good as always. As good and great as we experienced the past, especially with Howard. The test drive he supervised sold us on this make and model.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted that Howard guided you through the test drive and helped you decide on your new Subaru. We appreciate your continued trust and look forward to assisting you again.

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Pleasant visit resulting in my purchase of one of the last of the Legacy models. Sorry to see it go.

Pleasant visit resulting in my purchase of one of the last of the Legacy models. Sorry to see it go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Subaru and congratulations on securing one of the last Legacy models. We’re glad your visit was pleasant and hope you enjoy every mile in your new Legacy.

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Fabulous, great service, great communication and very helpful. Fixed my car issue and my car drives perfectly now.

Fabulous, great service, great communication and very helpful. Fixed my car issue and my car drives perfectly now.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear our communication was clear and we resolved your Subaru Outback issue so it’s driving perfectly now. We look forward to helping with your next service.

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