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PAUL MASSE BUICK GMC SOUTH

(369 reviews)
Visit PAUL MASSE BUICK GMC SOUTH
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2021 consumer dealer award

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New (401) 515-4289 (401) 515-4289
Used (401) 515-4772 (401) 515-4772
Service (401) 566-7914 (401) 566-7914

Inventory

See all 294 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
PAUL MASSE BUICK GMC SOUTH FOR NEWPORT, RI & SOUTH KINGSTOWN AUTO SHOPPERS. Paul Masse Buick GMC South is an award-winning auto dealer, bringing expert automotive experience to SOUTH KINGSTOWN, Wakefield-Peacedale, and beyond. For years, thousands of customers have come to our dealership, making us the #1 Dealer in Rhode Island. We are proud to serve Narragansett buyers. Wakefield-Peacedale and Newport, RI Buick and GMC shoppers should know that our One-Price policy assures that they get our best price upfront, every time, on every vehicle.
One Price! Saving You Time & Money.. Every Day!

Service center

Phone number (401) 566-7914

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of PAUL MASSE BUICK GMC SOUTH from DealerRater.

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We have been dealing with Paul Masse GMC for a long time

We have been dealing with Paul Masse GMC for a long time especially Tom Frat. He seems to know what we want and gives us all the options. We purchased a 2026 GMC Terrain and we are happy with it. Thank you again Tom for all your help. Your the best.

We have been dealing with Paul Masse GMC for a long time

We have been dealing with Paul Masse GMC for a long time especially Tom Frat. He seems to know what we want and gives us all the options. We purchased a 2026 GMC Terrain and we are happy with it. Thank you again Tom for all your help. Your the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tom came highly recommended to us, and I can see why.

Tom came highly recommended to us, and I can see why. He was such a pleasure to work with, excellent with his communication, and made himself available for any questions at all times of the day. The best part was, he put zero pressure on us and knew the car inside and out. He is a true professional. I would highly recommend him to any and all I come across.

Tom came highly recommended to us, and I can see why.

Tom came highly recommended to us, and I can see why. He was such a pleasure to work with, excellent with his communication, and made himself available for any questions at all times of the day. The best part was, he put zero pressure on us and knew the car inside and out. He is a true professional. I would highly recommend him to any and all I come across.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great Sales and Customer Service.

Great Sales and Customer Service. Sales Representative went thru all the aspects of my vehicle.

Great Sales and Customer Service.

Great Sales and Customer Service. Sales Representative went thru all the aspects of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service tech was very helpful in ensuring the service due

Service tech was very helpful in ensuring the service due was completed and provided, based on the mileage, recommendations for my next appointment. Overall a great experience.

Service tech was very helpful in ensuring the service due

Service tech was very helpful in ensuring the service due was completed and provided, based on the mileage, recommendations for my next appointment. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Irene, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great experience with this dealership.

Great experience with this dealership. Tom Fratantuono was extremely helpful in guiding me through the process of buying my car.

Great experience with this dealership.

Great experience with this dealership. Tom Fratantuono was extremely helpful in guiding me through the process of buying my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Just leased a new Encore our salesperson Tom was

Just leased a new Encore our salesperson Tom was unbelievable. The dealership is great especially the manager Rick.

Just leased a new Encore our salesperson Tom was

Just leased a new Encore our salesperson Tom was unbelievable. The dealership is great especially the manager Rick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great dealership until you need service.

Great dealership until you need service. They are weeks ouy even with a check engine light is on

Great dealership until you need service.

Great dealership until you need service. They are weeks ouy even with a check engine light is on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Two and a half years later our salesman, tom frat, is

Two and a half years later our salesman, tom frat, is still going above and beyond for us!! He arranged a service for my truck, got me an appointment and the truck fixed in no time. This man is a true people person and knows customer service like the back of his hand. Tom needs to be recognized for his ability to ALWAYS TAKE OF THE CUSTOMER FIRST!

Two and a half years later our salesman, tom frat, is

Two and a half years later our salesman, tom frat, is still going above and beyond for us!! He arranged a service for my truck, got me an appointment and the truck fixed in no time. This man is a true people person and knows customer service like the back of his hand. Tom needs to be recognized for his ability to ALWAYS TAKE OF THE CUSTOMER FIRST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Buick GMC South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I appreciate the prompt and excellent service that was

I appreciate the prompt and excellent service that was provided at Paul Masse Buick GMC South. Special thanks to Peter from the service department who worked hard to assure that all of the issues with my wife's pickup truck were resolved. Thanks to Paul and the great team he has assembled.

I appreciate the prompt and excellent service that was

I appreciate the prompt and excellent service that was provided at Paul Masse Buick GMC South. Special thanks to Peter from the service department who worked hard to assure that all of the issues with my wife's pickup truck were resolved. Thanks to Paul and the great team he has assembled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Buick GMC South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The sales team are always professional and knowledgeable.

The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse.

The sales team are always professional and knowledgeable.

The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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