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Premier Subaru - CA

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30pm–5:00pm
Sunday 10:00am–8:00pm 9:00am–5:00pm

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See all 25 vehicles from this dealership.

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Subaru - CA from DealerRater.

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Premier Subaru of Fremont earned every bit of this 5‑star review. I came in for my WRX 120k service and a new clutch, and the team went above and beyond from start to finish. Their communication was constant and clear, and the walkaround videos and detailed photos made me feel fully informed at every step. What truly sets PSF apart from other dealerships is their customer service and precision. They don’t just tell you what needs attention: they show you! The work was completed flawlessly, and my Subaru drives like new again. I couldn’t be happier. Justin A.

Premier Subaru of Fremont earned every bit of this 5‑star review. I came in for my WRX 120k service and a new clutch, and the team went above and beyond from start to finish. Their communication was constant and clear, and the walkaround videos and detailed photos made me feel fully informed at every step. What truly sets PSF apart from other dealerships is their customer service and precision. They don’t just tell you what needs attention: they show you! The work was completed flawlessly, and my Subaru drives like new again. I couldn’t be happier. Justin A.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an excellent experience at Premier Subaru Service! From the moment I arrived, the staff was friendly, knowledgeable, and efficient. They explained everything clearly, completed the service on time, and made sure I understood what was done. My Subaru runs better than ever, and I feel confident trusting them with my car. Highly recommend to anyone looking for reliable Subaru care!

I had an excellent experience at Premier Subaru Service! From the moment I arrived, the staff was friendly, knowledgeable, and efficient. They explained everything clearly, completed the service on time, and made sure I understood what was done. My Subaru runs better than ever, and I feel confident trusting them with my car. Highly recommend to anyone looking for reliable Subaru care!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Any time I take my car in for service I'm always kept advised of the status of my car.

Any time I take my car in for service I'm always kept advised of the status of my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Premier Subaru of Fremont always delivers world class customer service, world class maintenance and the leadership is always willing to go the extra mile for their customers. Premier Subaru of Fremont is the only dealer I will buy a Subaru!! Thank you Vanessa, Trey, Alexy and Team!! Note: I came in to service my 2024 Subaru Outback Onyx XT and 2.5 hrs later, I'm taking a photo with a big red bow and driving away. What dealer can make this happen. Awesome and Amazing!!

Premier Subaru of Fremont always delivers world class customer service, world class maintenance and the leadership is always willing to go the extra mile for their customers. Premier Subaru of Fremont is the only dealer I will buy a Subaru!! Thank you Vanessa, Trey, Alexy and Team!! Note: I came in to service my 2024 Subaru Outback Onyx XT and 2.5 hrs later, I'm taking a photo with a big red bow and driving away. What dealer can make this happen. Awesome and Amazing!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had a wonderful experience at Premier Subaru of Fremont with Jeffrey and Saja. They patiently showed us all the trims of the Forester Hybrid, arranged test drives, and explained the differences between models, which helped us choose the right one. Jeffrey also guided us through finance, secured a good deal with discounts, provided additional discount to compensate for my rental car, and connected us with an insurance partner—and he is still working hard to get us an even better finance deal. He is full of energy, and Saja’s enthusiastic support throughout the process made the experience even smoother. And for the post-delivery training, Dan conducted an excellent session covering every detail and feature of the car. He patiently explained all the essential aspects, walked us through the functionalities, and thoroughly answered all my questions, making the experience even more satisfying.

We had a wonderful experience at Premier Subaru of Fremont with Jeffrey and Saja. They patiently showed us all the trims of the Forester Hybrid, arranged test drives, and explained the differences between models, which helped us choose the right one. Jeffrey also guided us through finance, secured a good deal with discounts, provided additional discount to compensate for my rental car, and connected us with an insurance partner—and he is still working hard to get us an even better finance deal. He is full of energy, and Saja’s enthusiastic support throughout the process made the experience even smoother. And for the post-delivery training, Dan conducted an excellent session covering every detail and feature of the car. He patiently explained all the essential aspects, walked us through the functionalities, and thoroughly answered all my questions, making the experience even more satisfying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchased the 2024Subaru Wilderness Outback in 8/23. Love the car!!!. All the maintenance has been done at Premier Subaru of Fremont. All associates that we have dealt with have always been friendly, professional and very helpful.

Purchased the 2024Subaru Wilderness Outback in 8/23. Love the car!!!. All the maintenance has been done at Premier Subaru of Fremont. All associates that we have dealt with have always been friendly, professional and very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thumbs up to dan for good quality of service. Every detail very well explained. The facility is clean and has good environment.

Thumbs up to dan for good quality of service. Every detail very well explained. The facility is clean and has good environment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Helped me make a decision between buying a used auto or leasing. I appreciated the help and it ended up I leased a new Crosstrek. I love it!

Helped me make a decision between buying a used auto or leasing. I appreciated the help and it ended up I leased a new Crosstrek. I love it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They always do a superb work. Very helpful and fast. Nice location and they have shuttle service if you need it.

They always do a superb work. Very helpful and fast. Nice location and they have shuttle service if you need it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service Advisor Sid Vergara checked me in and explained the details of the service and on completion he saw that the cabin air filter needed to be replaced and did it quickly.

Service Advisor Sid Vergara checked me in and explained the details of the service and on completion he saw that the cabin air filter needed to be replaced and did it quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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