Reviews
Write a reviewWell.. I just got my new truck delivered to my home and...
Well.. I just got my new truck delivered to my home and so couldn’t be any happier!! All the thanks to Christina, the assistant manager and sales associate, Leo. I found a used truck online and Christina was happy to help me get into it. They were both so helpful in the previewing of the vehicle and the purchasing process. I’m delighted with Bert Ogden Infinity services and will be returning business when in need of a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was pleasantly surprised by the sales experience...
I was pleasantly surprised by the sales experience offered at Bert Ogden Infiniti I usually go out of town to buy but Bert Ogden offered everything I wanted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sorry I have no much comment to say. . . Merry Christmas...
sorry I have no much comment to say. . . Merry Christmas to you all and Hoping for a Happy Prosperous and Healthy New Year. God bless us all ! ! !
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The worst experience ever. I would never recommend a...
The worst experience ever. I would never recommend a friend to shop there. The most unprofessional people who just pass the bucket and never resolve issues.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Happy customer
Bert Ogden Infinti staff was great!! They went out and beyond for me and my husband!! I can’t thank them enough!! Thank you Thalia and Daryl!! You guys are awesome!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Failed Service Promise
Service manager makes promises he cannot keep. Third vehicle purchased at this facility and its always the same excuses, but on purchase day they promise the moon (don't wait, it will not be delivered) Over all very happy with vehicle, just dealing with dealership makes me cringe when I need them to live up to their end of keeping up with recalls.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership! Thalia was my salesperson. She was...
Great dealership! Thalia was my salesperson. She was very accommodating by having all my questions answered in a timely manner and a real go-getter! When it was time to purchase, Thalia and her director, Rene, really went out of their way to make things happen and to create win-win options. In the end, I purchased the car, and my lasting impression of the Bert Ogden Infiniti dealership team is nothing short of exceptional and very professional!! Thank you very much Thalia and Rene! I highly recommend this dealership to allow them the opportunity to earn anyone’s business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Did not respect our appointment and did not resolve our...
Did not respect our appointment and did not resolve our vehicle issues after having the vehicle for a couple of days. Very disappointed with the service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very happy with experience. Was slightly disappointed...
Very happy with experience. Was slightly disappointed with the scratches on the left side door. Would appreciate inspection of the car more diligently. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've bought many cars long distance. This dealership is...
I've bought many cars long distance. This dealership is the worst accountability ever. Screwed up title and are completely unresponsive, don't return calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car