Mercedes-Benz of Huntsville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (347 reviews)
6520 University Dr NW, Huntsville, AL 35806
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service to vehicle.

December 15, 2015
By Senter Reinhardt from Prospect, Tennessee.

The service was provided when I requested to have it performed, was completed in a timely manner. Ron, the Service representative is a pleasure to work with. This posting has some things to be improved on, it requests to much information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Painless

December 14, 2015
By Mark from Addison, Alabama

Whole process was quick and easy. No surprises.............

Rating breakdown (out of 5):
  • Customer service —
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Owner

December 11, 2015
By Howard McCutchen from Scottsboro, Al.

Very fast and pleasant experience. My service was very fast. Had a nice lounge area to wait in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mercedes-Benz Huntsville

December 10, 2015
By John Curran from Athens, Alabama

Visit for 30,000 mile check up. Service was outstanding and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Service

December 9, 2015
By Betty Hankins from Huntsville,Alabama

Ron Cochran takes good care of our cars in a professional and friendly manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

December 8, 2015
By Siew Teng from Decatur, al

Very good service, service manger went above the call to care for our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Service

December 7, 2015
By Bonnie Bullen from Decatur,al

I received outstanding service at this dealer location.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above Average

December 7, 2015
By J Noojin from Huntsville, AL

Issue involving rear tires and excessive ware thereon appears to be a flaw in the design of the car and has not been repaired

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process —
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Responsive personnel

December 7, 2015
By Dolores from Huntsville, AL

Your representative, Ron, took a personal interest. I do need a price for two new tires for my 2012 Mercedes Blue Tech

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my SLKs

December 7, 2015
By JOEVIV from HAMPTON COVE, AL

Have used this dealership for nine years to maintain my Mercedes autos. Also, have purchased two vehicles from Abraham, a great salesman. Service and sales are some of the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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