Reviews
I walked into the dealership not even interested in a
I walked into the dealership not even interested in a Mercedes. I left with a new car mostly because Leen knew just what I really wanted in a vehicle. She must have known I wanted a fuel efficient car, a comfortable and practical car. But I also deserved to splurge a bit. I hate car shopping and she made it a really great experience! She’s really one of a kind. I’ll recommend your dealership and Leen to anyone who will listen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Convenient location, friendly and helpful staff, both
Convenient location, friendly and helpful staff, both sales and services. Been loyal customer for over 30 years. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I called ahead of time and spoke with Caleb to make sure
I called ahead of time and spoke with Caleb to make sure I had a loaner to go to the doctor (I live 2&1/2 hours away) and did not have one. I even mentioned that I could change my appointment time if that would not work. Also, I requested my tires to be rotated and they were not. At least, it doesn’t look like it and it’s not on my bill. I mentioned this when I made the appointment and when I dropped it off.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (501) 666-9457 and ask to speak to the service manager, Brent jones, so we can work towards a resolution. We look forward to hearing from you.
Great Staff!
Great Staff! Caleb and Mel were awesome to work with Excellence is what I have to say about both of them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great staff!
Great staff! Each department seems to be focused on taking care of their customers and their vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Keen customer service was very great.
Keen customer service was very great. They worked hard to get me approved and get me a note around my budget
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Little Rock.
Understood what my service issue encompassed and
Understood what my service issue encompassed and reflected concern to get item corrected to my satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Little Rock.
I have now purchased 8 Mercedes from this dealer over a
I have now purchased 8 Mercedes from this dealer over a span of 25 years. We’ve always been treated fairly and respectfully. Leen Abu Elhaja was very professional and patient with us. She was clearly keen to answer all our questions and made sure we found exactly the car and the deal we wanted. Great experience all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!
I must say Mercedes Benz of Little Rock is First Class,
I must say Mercedes Benz of Little Rock is First Class, It is a family oriented atmosphere from their sales team to the mechanics in the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!
This is our 4th car we’ve purchased from this dealer.
This is our 4th car we’ve purchased from this dealer. We live in Memphis and chose to buy from this dealer. Always a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!