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Paretti Mazda

(1,279 reviews)
Visit Paretti Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (504) 372-6041 (504) 372-6041
Used (504) 372-6048 (504) 372-6048
Service (504) 434-3665 (504) 434-3665

Reviews

(1,279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paretti Mazda from DealerRater.

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John and the other were very understanding and wonderful....

John and the other were very understanding and wonderful. Excellent service and it was an quick and easy process, thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the excellent review

Very happy with my service very quick maintenance!...

Very happy with my service very quick maintenance! Everyone is very helpful and friendly. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Karen. We appreciate your business and the 5 stars. Craig Paretti

These ppl at this dealership or blantly DISHONEST they...

These ppl at this dealership or blantly DISHONEST they discriminate against anyone whose African American and Scottie Mike and finance are not truthful. They lied about EVERYTHING not too mention said they didn't want my business after my rating if them. They ask for the car back after I was approved for car and took delivery of it. This is by far the worst car dealership. They tried to steal my 2018 class 300 with 29,129 for 24, 325 it was horrible. The lies and deceit and now it's on YouTube what they did and I have receipts to prove everything. DISCRIMINATION us illegal and people who do it should be exposed. It was just awful and Craig PARETTI the owner should be a shame to misrepresent his dad's name. Shameful. They cancelled the deal after they kept my car in Baton Rouge and I had the mad at almost a week. A very crooked dealing dishobest staff and mazda PARETTI. Especially SCOTT and Mike

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff was courteous and friendly, The waiting room was...

Staff was courteous and friendly, The waiting room was clean and inviting, and the service was fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We aim to please. Thanks for the 5 stars. Craig Paretti

Ann was very professional and courteous. They preformed...

Ann was very professional and courteous. They preformed the work quickly and my vehicle was thoroughly cleaned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for letting people know about your experience. Craig Paretti

Professional and personal employees in a winning...

Professional and personal employees in a winning combination that provided a comfortable and positive customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Gloria. We work very hard to provide an excellent customer experience. My staff will appreciate your comments. Craig Paretti

My experiences with this dealership has been awesome!...

My experiences with this dealership has been awesome! They have been courteous and professional, the work is good, and no long waits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much. Our online scheduling allows us to get our customers in and out. Craig Paretti

Consumer response

But just one question how come after my recent visit the brake light started to come on? Aren’t you supposed to have checked all fluids? I added brake fluid and it seem to work so far.

Ed Burrow was excellent to work with. Great experience...

Ed Burrow was excellent to work with. Great experience and quick service on getting us the car we wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much. Ed will appreciate your kind words. Craig Paretti

I was checked in immediately and my vehicle was ready in...

I was checked in immediately and my vehicle was ready in a timely manner. The technician that checked me in was very friendly. Impressive service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank so much for the great review. Appreciate your business. Craig Paretti

Our salesman, John, was very friendly and knowledgeable....

Our salesman, John, was very friendly and knowledgeable. The deal was very fair with no additional increase for market adjustment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We are dealing with interesting times and doing our best to be fair with pricing. Appreciate the 5 stars. Craig Paretti