Pride Kia

Went in for my first service and work with Stephanie. I was at another dealership who was not very helpful. I called Stephanie she said come right and we’ll take care of you. No stress everything done and under an hour. That’s the way Service should be done.

Philip was the gentleman who took us that day,we spent good time with him, and we got the deal done so fast , I will give him the best score a 10 .

Excellent service as always film McCabe was excellent he made the whole experience painless. Please when I came to pick the car up everything was already.

I love my new car! Thank you to Pride Kia! 3rd car I have leased from them.

Again I had an excellent experience with Pride Kia's Service Dept. The staff was knowledgeable, professional and willing to go to any lengths to see that I was happy and satisfied. Chris the Service Manager is the best! I will not go anywhere else or see anyone else! Thank you Chris and staff.

Once again I had a great experience at kia. The service dept are amazing,I didn't wait too long,they kept me notified of everything that was being done with the vehicle, Everyone is so kind and professional. I would absolutely recommend this Dealership to anyone.

Working with the service department was good the wait was not hard to do. I was informed about what else I needed to have done and the cost.

Extreme Vigilance Required—Deception and Hidden Fees on Kia Niro Purchase I love the 2025 Kia Niro Hybrid EX. The final delivery employee was knowledgeable and kind. However, the purchase process was highly deceptive and stressful, requiring constant, aggressive intervention to secure the initial advertised price. Pricing and Contract Deception: The dealer repeatedly inflated the final sale price, quoting a higher total three times, even though I was just trying to get the *advertised* price. The final, higher price adjustment was hidden in the fine print of the loan agreement after we had verbally agreed on a lower number minutes earlier. I had to strongly insist the dealer correct the price back to the initially advertised amount, a request they resisted until the final hour. Hidden Fees and Financial Misinformation: Undisclosed Add-ons: A mandatory $500 fee for a "pulse braking" accessory was added to the invoice without my knowledge or consent. (Not counting the unneeded carpet floor mats.) High Doc Fee: The document preparation fee of $699 was excessive. Upsale Pressure: Dealer tried to get me to lease and get unnecessary coatings and additional warrantees. Financing Markup: Despite an 800+ credit score, I was offered an APR of 7.75%, a deliberate markup significantly higher than the rate I was eligible for, which the dealer failed to transparently disclose. False Payoff Information: The dealer told me the complete falsehood that I was required to make three monthly payments before I could pay off the loan balance. Coercion: The dealer initially demanded a $500 delivery fee but only waived it in exchange for a promise of a "good review," a coercive attempt to manipulate their public rating. Conclusion: I recommend the Kia Niro hybrid, but buyers at this dealership should meticulously scrutinize every line of the contract and be prepared to battle over undisclosed fees and interest rate markups.

I purchased my car elsewhere but I have my Kia serviced at this location for convenience purposes as it’s closer to home but also for its service. The service department is kind, professional and very accommodating. They are always quick to make last minute accommodations to work with my busy schedule. Thank you Pride Kia

The staff at Kia Pride very friendly and professional. The car was fixed in time as promised. Very happy! Thank you!