Pride Kia

Good job att time in the area for seevices I'm the satisfactory fo the support thanks

Antonio is always so pleasant and has great customer service/people skills. I was in and out of the shop within 1 hour. Oil change, alignment and tire rotation. Thank you! 😊

Great experience no waiting very friendly good service and advice I have been coming to the same place since I bought my car happy with the service

Went in for an oil change. Stephanie was a pleasure to work with. Was right there to meet me at the car when I arrived and provided great communication throughout the process from start to end. Appreciate the thorough inspection of the car and recommendations for future service (without being pushy). Will continue to go back for my routine service visits.

Happy with service. Stephanie very pleasant to deal with.In and out in estimated time.

The dealership is fine, they have a good selection, they weren't overly pushy as I was comparing vehicles in the parking lot, and gave me space to contemplate. I didn't know this review site was available so I'm referencing an interaction from a few months ago. It's the employee, Khann Vun that made the experience miserable. He didn't remember me, but when I came in looking at a $60,000 Telluride I remembered him from when he worked at Hyundai Village of Danvers. He's a rude, perpetual child. I was very clear when I walked in the door, I could finance, and already had financing options available from my local bank and credit union (separately), but for 4.5-5% it makes more sense to pay for the vehicle in full. This wasn't a problem until at the very end when agreeing on a price, he told me that was only if I Finance through their creditor for 8% and less money down than what I wanted (Of course he wanted me to do this, they make much more on the interest the less you put down). When I wouldn't do it, he became visibly aggravated and told me that if I can't afford it I should look at cheaper cars. Dude, how many people come looking at $60,000 Kia's that have an 840 credit score and can pay cash? I'm probably the second one you've encountered this year and I walked out. I ended up buying a car elsewhere and the car I looked at, is still sitting on your lot. Excellent job, sir.

So usually I give great reviews on the service department. Chris is great. Not to happy the last 2 times. First time for oil change I was told the tires were mismatched. Mind you that’s how I got the car from them. Why would I change the tires after having the car for only 12 months? I told them I did not but they said they wouldn’t have sold it like that. Made me look like a liar. 2nd was last week. Dropped it off because the car shut off and all the lights went on. TOOK 1 WEEK!! No phone calls to follow up. I had to call them and leave messages. I completely understand that they may be busy or short handed but communication is key. They found nothing wrong with the car. Yet. I’m not taking away the fact that they are very nice in the service dept.

Service was great.. Stephanie C was knowledgeable and very helpful when it came to providing a loaner vehicle until the job was finished.. I recommend Pride Kia of Lynn

Great service and explation of the required services by Christopher D. At Pride Kia. Service was on time.

Superlative customer service: professional, diligent, reliable and courteous. Chris DeFelice, Service Advisor, is an incredible staff member:trustworthy, well-rounded, competent and gracious. Pride KIA is an excellent auto-dealership: great cars and top-notch staff.