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Chastang Ford

(524 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 350-4637 (855) 350-4637
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Very helpful.

Very helpful. Easy to deal with. Payment was easy. Tech was easy to talk to and polite to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We’re here to make service simple and stress free!

Excellent service and fast will back and very friendly

Excellent service and fast will back and very friendly service help us on everything we needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We appreciate your business and look forward to seeing you again!

Easier now by booking mobile for oil changes.

Easier now by booking mobile for oil changes. Love this new service that's offered. Definitely will be using it in the future since it's convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing! We're glad you're loving the convenience of our mobile oil change service. Making maintenance easier for our customers is what we’re all about, see you next time!

Isaac is professional and accommodating.

Isaac is professional and accommodating. He made my experience easy and efficient on a tight schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! At Chastang Ford, we’re committed to making every step easy for our customers!

The guy that helped me was nice, polite and provided me

The guy that helped me was nice, polite and provided me all the information I needed to know before getting the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're glad our team was polite and informative, making sure you feel confident before service is always our goal at Chastang Ford!

Eddie wa good to deal with , repsonded promptly and kept

Eddie wa good to deal with , repsonded promptly and kept me updated on truck build

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're glad Eddie kept you updated and made your truck build experience smooth. At Chastang Ford, we’re proud to deliver reliable service every step of the way!

They were awesome, very professional and attentive, I

They were awesome, very professional and attentive, I highly recommend, they take care recalled of my car , great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad our team could take care of your recall and provide great service!

I brought my truck in to have the coils and spark plug

I brought my truck in to have the coils and spark plug changed, When i dropped it off the engine light was NOT on. But when i picked it up the engine light was on, the service guy that went to retrieve my truck, drove it up to the office got out and didn’t say anything about the light. So NOT happy about that!!!!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Issac was wonderful!

Issac was wonderful! Got me taken care of very quickly. Had no issues.great service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words! We're glad Issac made your visit smooth and easy!

Awesome service !

Awesome service ! Great friendly service from the service writer to the mechanic that actually did the repairs. My transmission had a issue & it was diagnosed correctly & repaired correctly. Awesome job guys ! I'll be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're glad we could get your transmission sorted out, see you next time!