Servco Chevrolet Leeward

felt very comfortable with John and his advice and experience were very much appreciated. He showed me a few trucks i was interested in so i could find something that would fit my needs the best. truly appreciate everyone that is there including those that just greeted me at the front desk. they truly made the experience enjoyable, which is something i rarely say when purchasing a vehicle. Aloha, Tani

The sales rep Natasha made my experience very smooth and awesome customer service. She had a lot of knowledge of the vehicles available for me. Sometimes a big buy like this can be scary but I was ready. She just made those options smooth and simple to understand . Awesome experience!! Thank you.

Servco staff was the best. Making my experience picking a vehicle a great one. People always feel a certain way when dealing with a car dealership. But not at servco they make you feel like family. You have a customer for life!

It was the worst service ever. I paid 1000 and nothing got fixed. Total bad diagnosis. And wasted my whole day. Never going back. Place needs help

We were very pleased with our salesman Mr. Garrett Grace. Great salesperson very knowledgable, friendly and great communication. Give him 10/10. This is the second car we bought from Jarrett Grace. Great person great salesperson. Awesome we will be back to buy more cars in the future. Thank you so much. Aloha

Mike Gomez was great! He was on top of it and I felt like he went above and beyond to help us get the car we wanted and made sure it was the one! He stayed late with us while everyone basically went home. Highly recommend! Justin L. was really nice too and really thoroughly explained the coverages and financing. All in all recommend Mike!

My vehicle went in for a recall, but I was disappointed when I went to pick I up. The front seatbelts didn?t function correctly because they wouldn?t retract. It caused a safety issue. I could tell there was a problem when I looked where the seatbelts came out from the plastic was bulging. I also noticed the technician used the wrong tool to pry because it damaged the adjuster for the seatbelt. Upon further inspection, I also found the plastic above the rear view mirror was loose and not properly installed. I think the technician was rushing to complete the recall because neither the technician or the dealer makes money from it.

I bought a Silverado a few years ago had no issues whatsoever. So i thought I would purchase from them again. I did an online inquiry and was sent an email that stated that because I live on Kauai they cant sell me a truck because "we can sell our chevrolets to oahu customers only" All good the other Oahu dealership was more then happy to sell me a truck and gave me a deal because of how I was treated here. These guys just lost a lifetime Chevy purchaser.

I messaged them when the car I was looking at was available and they messaged me immediately saying they will contact me soon. After the weekend they finally contacted me to say the car I was interested in was sold and unavailable but they can show me other options. I messaged back but was never followed up with so I went with another dealership instead. What a waste of time.

Booking a reservation was quick and easy, very efficient. Fast check in and service agent was on top of the service status and communicated well. Pick up and payment was great as well. One flaw for the day, although very minor, the floor mats was not put back in place.