Fowler Honda

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • July 26, 2016

    I bought a 2016 Honda CRV, the sales personnel were polite and professional. The nice part of shopping at Fowler was at no time did we feel pressured... to purchase, they were very understanding that it was a big decision purchasing a vehicle and provided a very friendly atmosphere. This is my second purchase from this dealer and I would highly recommend anyone looking for a quality vehicle to make sure they give Fowler Honda visit.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We appreciate the kind words and the recommendation Nancy. Please come back and see us again anytime. Thanks again!

  • 2.0 out of 5
    June 30, 2018

    I have bought 3 Honda from Fowler Honda in the past no problem this time I called and got an internet price when I arrived they had added $1,000 to th...e price for the vehicle saying he was accessories which was not the price that they gave me on the phone also they kept going back and forth on the interest rate that I would receive unfortunately this will be the last time I shop at Fowler

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2018

    Great people to buy a car from! Friendly staff and beautiful facility. My experience was easy and fun!! THANK YOU for your kindness, Fowler Honda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2018

    I shopped the different Honda dealerships in and around OKC. Honda Fowler in Norman is, to my tastes and needs, absolutely the best Honda dealership ...available here. I purchased a Honda from Fowler ( Salesman Tajid) who made the buying experience go very smoothly. He was more than personable and courteous throughout the buying process and negotiations. The car I wanted at the terms and conditions I needed were professionally negotiated and execution of the sales contract and delivery of the car went smoothly and quickly. Of note, an exceptionally clean and well designed showroom with a new car lot that was well organized and easily accessed. My experience with Fowler is unquestionably the best car buying experience I've ever had - Mr. Fowler has an exceptional dealership and is to be commended for his dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. We are happy to hear that you had a great experience with us and that our team provided such excellent customer care. Th...anks again!

  • 1.0 out of 5
    April 17, 2018

    on March 2nd I ventured 300 miles to Norman OK from Newton ks to buy a 2016 HRV. We told our sales person, Martin our reservations about buying a used... car, as we have had a bad experience in the past. He said numberous things that were intended to “sell” us on this HRV. Martin knew we were out of state customers, and boasted that there was “new” tires and that’s the extra mile Fowler goes. Fast forward to yesterday April 16th, I notice i have 2 dangerously bald tires on the front half of my NEW CAR. Having only driven 4000 miles in the 5 weeks I’ve had the car, you can imagine my surprise when I saw my new tires completely bald. I was unable to get replacement tires at my local tire shop because i was not provided with a lugnut key. When I contacted the dealership they said there was nothing they could do, and if the tire was to blow out it would be covered. It sounded insane that i was to wait until my tire Blew out putting myself and my husband in a dangerous situation. Martin sent us on our way, 300 miles home, with the first hand knowledge that our tires were not safe, and god forbid we did get in an accident where we both weren’t killed, we wouldn’t be able to put our spare on anyway because we weren’t provided with a lugnut. In the last 5 weeks i have bragged about Fowler about the affordable prices and nice staff but now I am furious with how insignificant my husband and i were to staff at Fowler, And how our safety was not a priority for them. I am now out 300$ to replace these bald tires and locked lugnuts because at the end of the day, we were just a sale for Martin and not actual people whose lives matter.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We apologize for missing the mark here. I have sent your review to our management team and also followed up with our Cust...omer Relations Manager, Lee Ann Cross. She mentioned that we worked with you to resolve this issue and I just wanted to follow up and make sure that it was all taken care of to your satisfaction. Will you please reach out to us at Community@FowlerHonda.com if there are any additional questions, comments or concerns that we can address for you? Again, we apologize for any inconvenience or frustration and appreciate the opportunity to work with you to resolve this issue. Thank you, Amy H.

  • 5.0 out of 5
    January 20, 2018

    Our experience with Fowler was all positive. Penny was an excellent salesperson. We had 1 service issue which they promptly and correctly adjusted u...nder warranty. We were so impressed with our Civic we went back two months later and bought a second Civic.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words! We appreciate your feedback and are happy to hear that we were able to provide you with an excellent customer experience. T...hanks again!

  • 1.0 out of 5
    October 23, 2017

    adam Stout salesman would rather take car to auction then sell to me cause how much money they will make on car . Haha auction got there highs and low...s never know what you gonna get . Said we will beat or match trade in anywhere else did neither . Can’t believe $786 would ruin our business .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We have sent your review to our management team.

  • 1.0 out of 5
    October 2, 2017

    Fowler does not care about you. Last Saturday I go to looking a new car with my brother. We go around until a salesman come to us without introduce hi...mself and ask us what we looking for. I told him that we look for a Honda Civic hatchback sport then he go check and come out said sorry that they not getting that car until next 3 months. The way he said really rude and unprofessional, like we should go look for another dealer he not suggest for another car or dealer can order it for us. He just stand their and talk about his new car he just bought 60k with cash. My brother have to figure out his name by look at his name tag but not from his mouth and his name is Justin B. I'm look like a kid and don't have a lot of money like you but sorry we bought 4 new cars from this dealer already and the last one is last November. I send the comment to dealer's community they call me to get that salesman name and told me to sit tight with my phone because their manager will call me back and give me a explanation and you know what it never happen. None of them call me back. Never and ever recommend this dealer to my friend and of course my family not come back here anymore. If it was possible to give ZERO star I would!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. I have sent your review to our management team and they are looking into these issues. Thanks again for reaching out. We ...apologize for any confusion or frustration and are looking into this immediately. Thanks, Amy H. - Social Media Manager

  • 5.0 out of 5
    September 14, 2017

    Words can not begin to express how AMAZING the staff here is! I came in with the intent of checking out competitive pricing, and walked out with a top... of the line model for a stellar price! From Joshua (salesman) his expertise and professionalism, to Chris B (manager) and his personable approach/ensuring I got everything I desired & then some and lastly M. Clark's (finance) warm and welcoming personality, this was the BEST car buying experience I've ever had! I truly did NOT want to leave and consider Fowler family for life. You can not beat the gorgeous showroom, the winners circle, restaurant, or more importantly the superior service! There's no better Honda dealership! Thank you all, from the bottom of my heart!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words!We appreciate your feedback!

  • 5.0 out of 5
    April 1, 2017

    They were great. In and out no problems at all. I highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words! We appreciate the feedback and hope to see you again soon!

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